Herrenstrunden 23, 51465 Bergisch Gladbach, Germany
#28 of 49 hotels in Bergisch Gladbach
Guests' ChoiceBased on 18 hotel reviews
7.8Cleanliness
8.2
Comfort
7.9
Location
8.4
Facilities
7.6
Staff
8.6
Value for money
7.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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Showing 1 - 18
Reviewed: February 21, 2024
Zoran
Germanybreakfast
room
Stayed in February 2024
Reviewed: June 11, 2022
Antonia
FranceThe breakfast was very good and we got everything we needed . Finally it is more pleasant to sit down at the beakfast table and be served than to run to big buffets and to line on for the food! Thanks Everything was perfect for us and we will come back soon
Stayed in June 2022
Reviewed: February 8, 2024
Simon
SwitzerlandStaff unwelcoming on arrival check in . Seemed uninterested in me as a guest. Breakfast was at best minimal and all is served and pre- laid out on designated table. I was disappointed in quantity on offer. My room:- I was allocated a wedding suite room which is on 2 levels with an annoying and very tight turning spiral staircase to reach sleeping area upstairs but only bathroom is small and narrow is downstairs by main room entry door meaning in night a guest has to use steps to use the toilet if required. Whilst a comfortable room its size meant it was cold and i had to hear using all radiators availbe because room was not pre heated at all. Great possibly for a wedding couple but for me as a single traveller I needed a single room on 1 level. Decided not to complain and move rooms due to the unfriendly nature in which i was welcomed. No check out time was written in room or told on arrival but at 11.20 a member of staff banged loudly on door and clearly wanted me OUt. Again rude and unfriendly service. The same staff lady was serving at breakfast seemed uninterested in my restaurant on arrival and when serving me.
Nothing to add here
Stayed in February 2024
Reviewed: December 11, 2023
Maria
BelgiumThe view, the gorgeous staff everything.
Stayed in December 2023
Reviewed: May 27, 2023
Mag
Australiaexcellent staff, great breakfast, wonderful location,fantastic dining
Stayed in May 2023
Reviewed: November 22, 2022
Duruoglu
Turkeynothing
great place and location
Stayed in November 2022
Reviewed: August 17, 2022
Nicholas
United KingdomStaff decided to have a private party from 11pm to 12:30am. As we had left UK at 4 am we did not appreciate the loud booming music under our rooms. We stayed here before covid and it was excellent, we will not be returning.
The hotel is clean and comfortable.
Stayed in August 2022
Reviewed: June 13, 2022
Lucian
United KingdomI arrived at the property and they didn’t have a record of my reservation, which I had made last minute that afternoon, and they were fully booked. I can only assume this was an error on the booking.com system. But the staff really went above and beyond for me and I cannot stress enough the professionalism, helpfulness and politeness of the staff here. They arranged an apartment for me on the site, I presume this is for staff or the owners as it was impeccable, and provided me with refreshments while I waited for this to be arranged. Taking into account that I arrived at the property at around 10pm I cannot believe the lengths they went to for me. The restaurant, which looked and smelled fantastic, was starting to thin out after what had obviously been a busy night (Saturday) and the staff were still all smiles and nice and chatty. I will definitely be staying here again and will definitely be trying the restaurant too. The setting and grounds are fantastic and perfect for a summers evening sitting outside, or a chilly night in the warm and comfortable atmosphere indoors. You can tell this is a massively popular place, and I can certainly see why. Thank you to everyone that really helped me out. I cannot recommend this property enough.
Stayed in June 2022
Reviewed: August 31, 2023
Arik
IsraelThere are no comments available for this review
Stayed in August 2023
Reviewed: May 30, 2023
Andre
GermanyThere are no comments available for this review
Stayed in May 2023
Reviewed: September 29, 2022
Holger
United States of AmericaThere are no comments available for this review
Stayed in September 2022
Reviewed: September 13, 2022
Adriana
BrazilThere are no comments available for this review
Stayed in September 2022
Reviewed: May 25, 2022
Laura
GermanyThere are no comments available for this review
Stayed in May 2022
Reviewed: January 8, 2022
Bruno
LithuaniaThere are no comments available for this review
Stayed in December 2021
Reviewed: October 2, 2021
Günter
GermanyThere are no comments available for this review
Stayed in October 2021
Reviewed: July 25, 2022
Angela
FranceThere are no comments available for this review
Stayed in July 2022
Reviewed: November 22, 2023
Anonymous
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Showing 1 - 18
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