Merkurstr. 8, 76530 Baden-Baden, Germany
#34 of 51 hotels in Baden-Baden
Guests' ChoiceBased on 147 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
9.2
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 17 March 2024
Andrew
United KingdomOn-site garage was tricky - very narrow and vehicles were parked nose to bumper, so extracting our vehicle for an early departure to the airport was inconvenient as had to wait for staff to arrive for shift.
Good central location, easy walking distance to shops, bars and restaurants. Very friendly service.
Stayed in March 2024
Reviewed: 22 February 2024
Annmarie
Norwaystaff (receptionists,cleaning staff, breakfast staff) were very helpful, very nice. breakfast was very good.
Stayed in February 2024
Reviewed: 28 January 2024
Natassa
Germany-
Great location! Excellent staff!!!
Stayed in January 2024
Reviewed: 8 January 2024
John
United KingdomIt was ok nothing special
Location
Stayed in January 2024
Reviewed: 21 December 2023
Rahul
BelgiumHeating system was not working effectively.
Location and room space. Breakfast and Dinner service Cleanliness. Refilling of water. Hygiene.
Stayed in December 2023
Reviewed: 29 October 2023
Irit
IsraelI booked 2 rooms near each other several months ago and asked this when booked, We were told that the hotel was full the night before and they could not give us 2 rooms next to each other (we were with children who were told to be in one wing without an elevator) we were also told that it was an upgraded room.
breakfast was good, and the location was also good
Stayed in September 2023
Reviewed: 1 October 2023
Amiee
SwitzerlandThe purple lights in the corridors and the room were not to my taste.
Very clean and spacious. The beds were comfortable and staff were friendly. The area was a short distance from the sights and from restaurants and shops.
Stayed in September 2023
Reviewed: 30 September 2023
Raman
CanadaNo Elevator to our room especially since we had an injured party. Lugging suitcases up 2 flights of stairs soured our first impression. Shower was way too small and water didn't drain properly.
The room was large. Nice breakfast and good location. Staff were nice.
Stayed in September 2023
Reviewed: 30 September 2023
Lynda
United KingdomThe location is perfect. Perfect base to explore Baden Baden.
Stayed in August 2023
Reviewed: 18 September 2023
Dieter
United StatesParking is a challenge but then this is typical for Germany.
Room for the price and location can’t be beat. Staff is professional and helpful. Breakfast is superior.
Stayed in September 2023
Reviewed: 17 September 2023
Edina
United KingdomThe only drawback during my stay was the noise from the street, particularly on Monday morning at 6 am when the trash was being emptied. This was a bit disruptive to my sleep, and it was the primary reason I couldn't give the hotel a full 5-star rating. However, I understand that this is likely beyond the hotel's control, and it didn't overshadow the otherwise positive experience.
The hotel staff were welcoming and attentive, and the room was comfortable and well-maintained. Great breakfast! The standout feature for me was the convenience of the provided parking. It made my trip hassle-free and added a lot of value to my stay. The central location of the hotel was also a plus, making it easy to explore the city on foot.
Stayed in September 2023
Reviewed: 8 September 2023
Matzer
SwitzerlandThe breakfast is varied and delicious, the staff are all friendly, the rooms are clean..(2 till 5 August 2023)was so nice and In the future we will definitely return to stay here again.😊 Family Sperling.
Stayed in August 2023
Reviewed: 23 August 2023
Liean
SingaporeRoom a bit warm but this is summer.
Location, amenities & service.
Stayed in August 2023
Reviewed: 1 August 2023
Enrique
SpainLa poca empatia de la recepcionista
Todo en general
Stayed in July 2023
Reviewed: 19 July 2023
Joe
United KingdomNo complaints.
Hotel was clean and smart. Efficient staff and good parking for our motorcycles. Central location.
Stayed in July 2023
Reviewed: 3 July 2023
Jenny
AustraliaThere was no air conditioner in the room on this hot night and we were woken very early with outside garbage removal noise because we had to keep our window open. The pillows were also uncomfortable (too soft and offered no neck support).
The hotel was centrally located, with modern decor and the breakfast was delicious.
Stayed in July 2023
Reviewed: 7 June 2023
Saira
SingaporeGlass partition between bathroom & Dining/living area. Not ideal for families. Pillows & mattress were not at all comfortable.
Room, location, staff, service, cleanliness
Stayed in June 2023
Reviewed: 21 May 2023
Nigel
GermanyGood location, would have preferred a bar for evenings.
Stayed in May 2023
Reviewed: 17 May 2023
Marina
United Kingdombreakfast was great
Stayed in April 2023
Reviewed: 9 April 2023
Anja
Belgiumfriendly and helpful. special attention for gluten free breakfast with lovely choice. good location
Stayed in April 2023
Reviewed: 3 April 2023
Nina
FranceThe breakfast was very nice, with a rich choice of quality food and very friendly personnel
Stayed in April 2023
Reviewed: 4 January 2023
Jie
Netherlandsnone
perfect location. Staff very super helpful and friendly. Facility are all nice and good for value. Smart solution for parking.
Stayed in December 2022
Reviewed: 16 October 2022
Noam
Israelparking was a bit cumbersome (leave your key)
excellent location right in the middle, big rooms, great breakfast, helpful staff.
Stayed in October 2022
Reviewed: 12 October 2022
Thi
AustraliaOur room was facing the main street and therefore, naturally, it was fairly noisy at certain times of the day and the evening.
Great location, walking distance to all the main attractions and city centre. It took about 20mins via bus to get us close to the accommodation from the train station. Room size was spacious and breakfast was excellent, staff was also very friendly.
Stayed in October 2022
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