Reviews of Hotel Merkur - Superior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Merkurstr. 8, 76530 Baden-Baden, Germany
#34 of 51 hotels in Baden-Baden
Guests' ChoiceReview Score
Based on 147 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
9.4
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Facilities
8.1
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Staff
9.2
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Value for money
8.1
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Free WiFi
8.6
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Reviewed: March 17, 2024
Andrew
United Kingdom32 Reviews2 helpful votes8.0“A convenient stay in a characterful hotel with easy access to local facilities.”- • Business trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
On-site garage was tricky - very narrow and vehicles were parked nose to bumper, so extracting our vehicle for an early departure to the airport was inconvenient as had to wait for staff to arrive for shift.
Good central location, easy walking distance to shops, bars and restaurants. Very friendly service.
Stayed in March 2024
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Reviewed: February 22, 2024
Annmarie
Norway59 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
staff (receptionists,cleaning staff, breakfast staff) were very helpful, very nice. breakfast was very good.
Stayed in February 2024
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Reviewed: January 28, 2024
Natassa
Germany15 Reviews1 helpful vote9.0“Great experience!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
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Great location! Excellent staff!!!
Stayed in January 2024
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Reviewed: January 8, 2024
John
United Kingdom43 Reviews6 helpful votes7.0“Overnight stop”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It was ok nothing special
Location
Stayed in January 2024
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Reviewed: December 21, 2023
Rahul
Belgium63 Reviews3 helpful votes9.0“Good place for a weekend stay.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Heating system was not working effectively.
Location and room space. Breakfast and Dinner service Cleanliness. Refilling of water. Hygiene.
Stayed in December 2023
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Reviewed: October 29, 2023
Irit
Israel16 Reviews1 helpful vote8.0“All in all it was fine but it is only one night before returning”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
I booked 2 rooms near each other several months ago and asked this when booked, We were told that the hotel was full the night before and they could not give us 2 rooms next to each other (we were with children who were told to be in one wing without an elevator) we were also told that it was an upgraded room.
breakfast was good, and the location was also good
Stayed in September 2023
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Reviewed: October 1, 2023
Amiee
Switzerland54 Reviews8 helpful votes8.0“Clean and comfortable modern hotel”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The purple lights in the corridors and the room were not to my taste.
Very clean and spacious. The beds were comfortable and staff were friendly. The area was a short distance from the sights and from restaurants and shops.
Stayed in September 2023
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Reviewed: September 30, 2023
Raman
Canada7 Reviews7.0“Overall nice place but you need an elevator in your 2nd location not just the main hotel.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
No Elevator to our room especially since we had an injured party. Lugging suitcases up 2 flights of stairs soured our first impression. Shower was way too small and water didn't drain properly.
The room was large. Nice breakfast and good location. Staff were nice.
Stayed in September 2023
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Reviewed: September 30, 2023
Lynda
United Kingdom17 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
The location is perfect. Perfect base to explore Baden Baden.
Stayed in August 2023
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Reviewed: September 18, 2023
Dieter
United States of America6 Reviews9.0“When we return to Baden Baden, I know where to stay.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking is a challenge but then this is typical for Germany.
Room for the price and location can’t be beat. Staff is professional and helpful. Breakfast is superior.
Stayed in September 2023
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Reviewed: September 17, 2023
Edina
United Kingdom46 Reviews5 helpful votes8.0“Great central location, good breakfast”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
The only drawback during my stay was the noise from the street, particularly on Monday morning at 6 am when the trash was being emptied. This was a bit disruptive to my sleep, and it was the primary reason I couldn't give the hotel a full 5-star rating. However, I understand that this is likely beyond the hotel's control, and it didn't overshadow the otherwise positive experience.
The hotel staff were welcoming and attentive, and the room was comfortable and well-maintained. Great breakfast! The standout feature for me was the convenience of the provided parking. It made my trip hassle-free and added a lot of value to my stay. The central location of the hotel was also a plus, making it easy to explore the city on foot.
Stayed in September 2023
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Reviewed: September 8, 2023
Matzer
Switzerland6 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast is varied and delicious, the staff are all friendly, the rooms are clean..(2 till 5 August 2023)was so nice and In the future we will definitely return to stay here again.😊 Family Sperling.
Stayed in August 2023
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Reviewed: August 23, 2023
Liean
Singapore2 Reviews8.0“A comfortable stay within walking distance to many attractions.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room a bit warm but this is summer.
Location, amenities & service.
Stayed in August 2023
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Reviewed: August 1, 2023
Enrique
Spain9 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
La poca empatia de la recepcionista
Todo en general
Stayed in July 2023
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Reviewed: July 19, 2023
Joe
United Kingdom49 Reviews9 helpful votes8.0“Had an enjoyable stay in Baden Baden. Hotel was is a great location.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
No complaints.
Hotel was clean and smart. Efficient staff and good parking for our motorcycles. Central location.
Stayed in July 2023
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Reviewed: July 3, 2023
Jenny
Australia14 Reviews2 helpful votes7.0“We really enjoyed our stay, with a beautifully appointed modern room, but would have liked air conditioning in this room”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There was no air conditioner in the room on this hot night and we were woken very early with outside garbage removal noise because we had to keep our window open. The pillows were also uncomfortable (too soft and offered no neck support).
The hotel was centrally located, with modern decor and the breakfast was delicious.
Stayed in July 2023
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Reviewed: June 7, 2023
Saira
Singapore7 Reviews2 helpful votes9.0“Overall great stay”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Glass partition between bathroom & Dining/living area. Not ideal for families. Pillows & mattress were not at all comfortable.
Room, location, staff, service, cleanliness
Stayed in June 2023
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Reviewed: May 21, 2023
Nigel
Germany2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Good location, would have preferred a bar for evenings.
Stayed in May 2023
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Reviewed: May 17, 2023
Marina
United Kingdom36 Reviews2 helpful votes9.0“was an excellent stay”- • Leisure trip
- • Group
- • Single Room
- • Stayed 2 nights
breakfast was great
Stayed in April 2023
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Reviewed: April 9, 2023
Anja
Belgium36 Reviews2 helpful votes9.0“Great glutenfree breakfast, convenient and nice”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
friendly and helpful. special attention for gluten free breakfast with lovely choice. good location
Stayed in April 2023
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Reviewed: April 3, 2023
Nina
France26 Reviews1 helpful vote9.0“This is a very noce hotel with extremely friendly personnel”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
The breakfast was very nice, with a rich choice of quality food and very friendly personnel
Stayed in April 2023
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Reviewed: January 4, 2023
Jie
Netherlands23 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
none
perfect location. Staff very super helpful and friendly. Facility are all nice and good for value. Smart solution for parking.
Stayed in December 2022
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Reviewed: October 16, 2022
Noam
Israel17 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
parking was a bit cumbersome (leave your key)
excellent location right in the middle, big rooms, great breakfast, helpful staff.
Stayed in October 2022
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Reviewed: October 12, 2022
Thi
Australia17 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Our room was facing the main street and therefore, naturally, it was fairly noisy at certain times of the day and the evening.
Great location, walking distance to all the main attractions and city centre. It took about 20mins via bus to get us close to the accommodation from the train station. Room size was spacious and breakfast was excellent, staff was also very friendly.
Stayed in October 2022
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