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Hochstraße 11, Au-Haidhausen, 81669 Munich, Germany
25 October 2015
22 October 2015
눉Our room was nice but we have to make a looooong walk from the elevator. A little bit pricey. No signs in the entrance of the hotel.
눇We were there for Octoberfest. It was fully booked but the service was satisfactory. Breakfast was great and the staff were very good. Generally happy with our stay.
18 October 2015
눉One female staff at night shift on 9/28 at reception is quite rude. We ask to add one more extra bed, she just told us that is too late, the house keeping staff is already left and barely accept our request, however, we waited more than one hour and they did not come to our room to add that extra bed. We had to call reception ourselves and then they just told us there is no extra folding bed and they could only provide extra sheet, we shall compromise with that. My friend had to sleep on the ground at the end. I thought Novotel is a chain hotel group and they would provide a quite nice service, however, this is kind of frustrating experience.
눇The staff at cafeteria and female staff who helped us to check out at 9/29is kind and willing to help.
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