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Reviews of Radisson Blu Hotel, Hamburg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Congressplatz 2, St. Pauli, 20355 Hamburg, Germany

#90 of 357 hotels in Hamburg

Guests' Choice

Review score

Based on 1163 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 15 April 2024

    8.0
    Ideal for a short stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The Location is excellent. The bed is comfortable and clean.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    Big shoutout to housekeeping who provied a new hairdryer (hairdryer in room did not work) in the morning within only 10 minutes :)

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    A nice and enjoyable stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    - probably it is because of the design of the lobby - too small and located in a shallow corner, which makes the reception is always full of people in queue. You can’t get a peaceful mind when you enter the lobby. - many people smoke in front of the hotel building.

    - the hotel is located next to a botanical garden, quiet and peaceful, and convenient to go to the train station. - the breakfast has got many choices - the room is comfortable and clean - value for money hotel parking

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Definitely staying here again 😊 After some confusion at the time of check-in our trip was made expectionally comfortable for the stay by Mr Wiggirs. A big shout out to you sir for keeping the trust in Hospitality business and "Raddison" true to its name. Dankeschön mehr mals

    Stayed in March 2024

  • Reviewed: 3 April 2024

    7.0
    Great for the reason i was there
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Roomservice was a bit low on choice

    Very friendly staff

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean hotel with very nice and polite staff. Clean rooms and excellent bathroom. Good breakfast and very quiet lobby with a very good bar.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    7.0
    Für Business-Trip ok
    • Business trip
    • Solo traveller
    • Superior Room with Alster View
    • Stayed 2 nights

    Check-in/Check-out.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Room with Panoramic View
    • Stayed 3 nights

    Breakfast was amazing!

    Stayed in March 2024

  • Reviewed: 23 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Room with Panoramic View
    • Stayed 2 nights
    • Submitted via mobile

    Very clean gym

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Great hotel with perfect breakfast
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Unfortunately no chargers for electric cars. Requested bed was provided after third call to reception. Restaurant closed on Sundays.

    Very central location that you can reach almost every place in the city center. Clean and freshly renovated rooms. Perfect, really perfect breakfast. Provides discount for car parking, but could be a complimentary for guests.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    Might not apply to all rooms but when you open the window you get this loud noise of wind passing through the bottom of the room door. There is mould in the corners of the shower, which might be due to bad construction and lack of airflow (despite small ventilation). Parking lot dedicated to Radisson Blu is a somewhat a unpleasant experience: while I dont mind the tight parking spaces, the narrow driving ramps are a nightmare when driving big/long/wide cars. The space on both wheel sides to the curb (BMW X5 G05) was barely 4-fingers wide.

    Great location, wellness, spa, fitness equipment. Bed are comfy enough. Amenity store is a great addition, for toothpaste or some snacks, food or beverages.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    The room doors slam making a big noise, so you hear your neighbors entering and leaving their room also at night. I asked for a room on a high floor and was answered by the receptionist that I did not pay enough for a high floor... They gave me complementary water bottles on the first night but not on the second night.

    Clean, very spacious, centrally located hotel. Within walking distance from the Inter City Express train station (Dammtor) - a real bonus.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    On our first day They provide us room which is very closed to the elevator and you can hear the people talking and since their room is not soundproof .

    The breakfast was phenomenal! Loads of choices . And the Location is closed to train station .

    Stayed in December 2023

  • Reviewed: 11 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    The room could have been more quiet.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Conveniently located with a great view.
    • Leisure trip
    • Couple
    • Superior Room with Panoramic View
    • Stayed 1 night

    The view from our room on the 24th floor was great. The location right next to the train station and in walking distance to the city is perfect.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    A fantastic view in a perfect location
    • Leisure trip
    • Family with young children
    • Superior Room with Panoramic View
    • Stayed 4 nights
    • Submitted via mobile

    There really wasn’t much that we didn’t like. The only major disappointment was that on returning to our room one day we found that the door had been left ajar by housekeeping. Whilst everything seemed to be in order and nothing missing, the response we received when highlighting it to reception was less than reassuring. The receptionist seemed not really to grasp the implications of leaving a guest room unlocked, and there was no real apology forthcoming. This was an isolated incident however and we suspect the message got through as on returning to our room the following day it seemed to have received “special treatment“ from housekeeping, being as clean, tidy and well ordered as the day we had arrived. It would also have been nice if the 26th floor bar had been open earlier in the day (I recall it only opened at 6pm). Greedy for views of the city we would have liked to have enjoyed a beer or maybe breakfast, up there, Looking in a different direction to our room (maybe towards the harbour rather than the Alster). but it’s hardly a complaint, and I would imagine that it is very well patronised on summer evenings.

    It was the view which one it. Yes, the Radison Blu was a perfectly comfortable, well located, and fairly priced hotel, but it was its height, and the potential to have a room overlooking the centre of Hamburg which swung my decision to stay there rather than anywhere else, and which ultimately was the thing we enjoyed most about our stay. I originally booked a “superior panoramic“ room after struggling to identify which rooms pointed the way I wanted. I subsequently checked with the hotel and upgraded to an Alster view, and on arrival we were allocated room 2505 on the 25th floor, about as high as you can go without staying in the bar! The view was everything I wanted, stretching from the Ausser Alster to the Binner Alster and the spires and towers beyond, and giving a bird’s-eye view of Damtor station and trains winding their way towards Hauptbahnhof. The only thing that could have improved it is if the grey clouds had lifted just once during our four day stay. The next most important factor for us was the hotels location. It is literally right next to Damtor station - in a rush on leaving day we made it from reception to platform in under 90 seconds. It is also less than five minutes from the U-Bahn at Stephansplatz and fifteen from Jungfernstieg - making it as convenient for evenings in the Christmas markets as for trips within and outside the city. Finally, I must put in a word for the spa facilities. We had a very pleasant hour or so in the sauna and steam room one evening. It’s a shame they don’t open earlier in the day, or we would’ve been in there every morning as well, but they were good quality facilities, and the lady looking after them, the only one on duty that evening I understand, could not have been more welcoming and friendly. So, overall, there is a lot to like about this hotel, and I would definitely consider staying there again.

    Stayed in December 2023

  • Reviewed: 7 January 2024

    8.0
    Business travel friendly!
    • Business trip
    • Solo traveller
    • Superior Room with Panoramic View
    • Stayed 2 nights
    • Submitted via mobile

    Close proximity to Dammtor

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Just a little expensive overall

    Great location and clean, tidy and modern

    Stayed in November 2023

  • Reviewed: 31 December 2023

    9.0
    Very satisfactory.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Complementary Water could be refilled, at this price point. Water damage and ingress from the bathroom ceiling was the low point. The in house Restaurant is of very poor value, at horrendous prices.

    Very impressing views on the city.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Highly recommended - clean, great convenient location and excellent breakfast
    • Business trip
    • Solo traveller
    • Premium Room with Panoramic View
    • Stayed 1 night

    I had dinner at Filini Restaurant. The food was great but one of the waiters was really impolite. Even though it was clear I was only speaking basic German, he insisted speaking German to me. The maitre was good though and prices were more than reasonable for the quality.

    Breakfast was great. Room was great. Staff was really friendly and spoke perfect English. Quite helpful as well. Given that there was a conference nearby, they were helpful to all the guests, safeguarding luggage, answering any questions etc.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    7.0
    Good location and main facilities, still a lot of noise from other rooms.
    • Leisure trip
    • Family with young children
    • Premium Room with Panoramic View
    • Stayed 1 night

    We did hear other guests with loud music, which we don't really appreciate with a toddler.

    The bar was good and the location.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Wide variety of choices to choose from for breakfast

    Stayed in December 2023

  • Reviewed: 4 December 2023

    7.0
    • Leisure trip
    • Family with young children
    • Family room with panoramic view
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 3 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Room with Panoramic View
    • Stayed 3 nights

    Apart from the price, which was a bit too high for the standards of the hotel, my main issue was the bathroom, which was separated from the rest of the room with a transparent glass wall. I was on a business trip sharing a twin room with a colleague and it was quite awkward when one of us wanted to take a shower or use the bathroom while the other was in the room.

    A nice hotel perfectly located next to the congress center. It even has a direct connection to it. Lagre and comfortable rooms and a nice view. Breakfast was also very good.

    Stayed in September 2023

Showing 1 – 25

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