Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
Grazer Platz 1, 24988 Oeversee, Germany
15 August 2016
25 July 2016
눉The Hotel is not a 4 Star Hotel! After many years of neglect and no investments in the interior it is rundown and in urgent need of bringing it out of the 80's into 2016. Even worse, the rooms are not clean - the sheets were dirty, dust everywhere and there were stains on the floor in our room. We had 1 threadbare towel between us, no soap in the bathroom and no shampoo etc. The balcony could not be used as it was covered in bird poo and cob webs and the chairs were grey instead of white. There is a general air of neglect everywhere and money is being saved wherever one looks. It is sad to see that such a nice place in which we have stayed many times over the last 10 years is slowly deteriorating. The only upside is the Restaurant which still produces very good food. However, breakfast was also a bit of a sad affair with no welcome or coffee offered and the food partially either eaten or not looking very fresh. The real disappoinment though was the way several mistakes made by the Hotel were handled. In the past the staff at reception have always displayed great friendliness and helpfulness. When we arrived, our room (specified by booking.com) was not available and there were no apologies and a raised voice (really?) by the person handling our check in. Upon checking out, our bill was incorrect and when we enquired both the receptionist and owner/manager? were downright rude. Several different explanations for the overcharging were given in a grumpy and entirely unprofessional manner. While we might have put up with the fact that the facilities are not worth the 4 star prices, the attitude is totally unacceptable and we will never go back there.
눇The food is excellent
14 August 2016
눉Pool area much too outdated and no staff in sight there. Room was not touched since probably 1982 regarding interior design. Not much of en 80's fan... Expectations given the name of the hotel were not the 80's. It all felt a bit abandoned. Sad.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.