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Blücherstraße 149, 55422 Bacharach, Germany
May 5, 2015
눉We arrived about 2 pm. The only room was up 3 flights with no lift. My wife has a serious heart problem and nearly collapsed with the walk up the stairs. The lady at the hotel was also concerned, offered to get my wife a drink of water and agreed the room would not work for us. She said she would take care of the cancellation and suggested we go to the visitor's office to get information on other nearby hotels, which we did. She was extremely understanding and concerned. We should have been told it was a 3 story walk up.
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