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Reviews of Hotel Unique Dortmund Hauptbahnhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hoher Wall 38-40, 44137 Dortmund, Germany

#90 of 157 hotels in Dortmund

Guests' Choice

Review score

Based on 1235 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    7.9

  • Value for money

    8.0

  • Free WiFi

    7.7

100% verified reviews

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Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    nice hotel for a good price
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    The furniture is a little bit outdated, the accessories are generally cheap but they work and there is no refrigerator in the room.

    The hotel is in a very good location, at the end of the shopping street and close to the train station. The reception desk was open non-stop. The rooms were large, the linen was ok, the room was clean. There was a water heater for tea and instant coffee. There is central heating which works OK at night.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good if you are looking for good location and don't mind the kitsch style.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 6 nights

    The furniture was very old and the fabric looked dirty. Also the carpet, maybe 20 years ago it was nice... The room in general had a strong old house smell.

    The bed was confortable. The location is excelent.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    A beautiful hotel in the downtown of Dortmund
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    - the curtains should easily cover the window - enormous street noise when the window is open (it’s okay if the windows are closed)

    - hotel is very close to the city center - the hotel room is large - friendly staff - very clean and comfortable

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no parking available

    Great location, helpfully staff

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Great place to overnight when you have a train or bus to the airport to catch
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Great location, about 600m walk from the central station, very glam interior design

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    May be breakfast is bit expensive.

    Location is good. room is very comfortable.staffs are very nice. Luggage storage is free and very flexible. value for money.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    The hotel is located in the city center, room and bathroom was quite big and comfortable. Price of the property is very adequate.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    6.0
    Pleasant
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Style

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    excellent location, big rooms, price was good, But some issues need to be fixed.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    halls were messy, room was not too clean. bathroom is ok. maybe furniture was old, thats why was looked that way

    excellent location, reasonable price, big room, nice view.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Lovely hotel and great location.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked all aspects.

    Everything especially location.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    1. Room sound insulation. 2. There were no shoes in the room.

    I liked everything.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    6.0
    Spacious clean room for a low price. Hotel coordination could be improved
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights

    I was informed at check-in by the hotel staff that my room would not be cleaned unless I asked for cleaning service at the reception. On three different days, my room was cleaned, even though I did not ask for it to be cleaned. On one of these occasions, my belongings were moved by the cleaning staff, and I found some of my belongings on the floor when I returned to the room. There was also a bottle of mineral water in the room that apparently cost 4 Euros, but there was no information anywhere in the room about this cost. The actual bathroom was fine, but was not as shown in the photos.

    Room was spacious and clean. Location was central. WiFi was reliable. Check-in and check-out was smooth. Lobby was clean. Shower gel and soap gel for washing hands were provided in the bathroom. The hair dryer was good.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    BREAKFAST GOOD

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Great stay at an affordable, convenient hotel
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We liked everything about the stay. Rooms are a little dated but very clean and have all of the facilities that we need. TV had bad reception and fuzzy screen. I’m being picky there though.

    Fish tanks are fantastic and well maintained with very healthy happy fish. Entrance lobby is very grand and staff are helpful and readily available. Location is only 10 minutes walk from train station and city centre.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    luxury feel
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights

    The hotel was a little bit noisy, if someone walked by in the hallway. But not to much inconvenience. The coffee and tea available in the room was very little, not even enough for the amount for the amount of people we were with and we did not get any refills during our stay.

    We loved the esthetics of the place . Great location near to some very nice restaurants and walking distance from shops. Parking at the hotel (very narrow parkingspots). Room was cozy and spatious. Breakfast amazing! Staff very friendly and kind.

    Stayed in January 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is not working.

    Very nice hotel, good location the city center. I recommend everyone to stay here.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    I would definitely come back and recommend a stay there
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The closing of the room doors was really loud, so whenever a neighbour came back home and closed their door it sounded like they slammed the door shut which was pretty loud especially in the night

    It was clean and really pretty. The property was located in the city which was very good because everything we needed was close by

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast room is very crowded and noisy. The tables are very close to eachother. There was a construction about the rooms interior because of that hallways are dusty.

    Location is perfect. Close to the central trainstation and the center of the city.

    Stayed in December 2023

  • Reviewed: 13 March 2024

    8.0
    Fair price, good overall
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were a bit too slim, furniture needs a refresh

    A fair price, clean sheets, close to metro station

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Great location. Affordable. Polite staff
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    They forgot to clean the room one day, but they made up for it immediately after we told them

    Great location. Affordable. Polite staff

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was noisy as we were opposite the lift.. It was way too warm. Even at the beginning of February. Seems a bit cheap to be a 4 star hotel and only offer hand soap. Bottle of water in the room was €4 and there was no milk for tea and coffee even when we asked reception.

    Room was spacious. Shower was good. Location was great

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    There was a problem with the bathtub sink. After opening the shower the bathtub was full of water. I think the hotel staff should have checked and repaired it before my check-in. However, the staff responded quickly - they suggested either to repair or provide new room. In the end, it was repaired!

    The rooms were big enough to move freely. The hotel, the rooms were very clean, the staff very helpful.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    But no tv and no parking

    Clean and nice.

    Stayed in March 2024

Showing 1 – 25

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