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  5. Reviews of Willy Hotel Frankfurt

Reviews of Willy Hotel Frankfurt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Neue Mainzer Strasse 24, Frankfurt City Centre (Old Town), 60311 Frankfurt/Main, Germany

#219 of 242 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 306 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    9.0

  • Facilities

    6.3

  • Staff

    7.4

  • Value for money

    7.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    Very kind gentleman at the reception.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Good
    • Business trip
    • Group
    • Twin Room
    • Stayed 4 nights

    Too expensive, for the offered.

    Good location

    Stayed in January 2024

  • Reviewed: 21 February 2024

    6.0
    I wouldn't stay once more
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    room design ,dark and terrifying

    very old fashioned ,low quality

    Stayed in January 2024

  • Reviewed: 3 February 2024

    5.0
    Felt cheated by the rating on booking.com. Disappointed with the quality of the room.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Very poor facilities. Cold grey cement floor without any carpeting. Poor quality of the daily bath towels. Poor furniture that looks like second hand. The rating on booking.com must be cheating

    Location is good

    Stayed in January 2024

  • Reviewed: 27 January 2024

    5.0
    value for money
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    11:00 check out??????

    great location

    Stayed in January 2024

  • Reviewed: 13 January 2024

    6.0
    Pleasant
    • Business trip
    • People with friends
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Good location, floor and sofa need improvement.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Great position with an easy walk to the train station and also close to explore the Christmas markets. Rooms were basic but large and spacious for lots of adults and large suitcases.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness, facilities, not working kettle, no room heating.

    Location, friendly staff.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    6.0
    Centrally located but needs re decoration.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Needs re decoration. Lights very deem, annoying when you need light. Tiny television

    Centrally located. Walking distance to centre. Tea making and fridge in room. Very convenient

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    Check in was a little difficult, other than that it was good.

    Room was quite big, plenty of room for us to move around. Facilities were good. Walking distance to sites to visit. Overall good.

    Stayed in September 2023

  • Reviewed: 14 December 2023

    7.0
    Very central hotel
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Hotel needs update and a room has tiny tv

    Very central hotel. Just walking distance.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    5.0
    Great location, poor host
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea and coffee facilities. Windows in bedroom open fully and should have been safety proof . No heating in the room Shower screen had no handles also, the screen was also unsecured and could have fallen and damaged someone. Paid one price before arrival, but upon arrival got told that the stay would be more due to some festival! Which is a joke and not acceptable!

    1. Wi-Fi 2. Location 3. Fresh towels daily

    Stayed in November 2023

  • Reviewed: 28 November 2023

    7.0
    Short, but pleasant and comfortable.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    There were no electronic locks on the room door [key lockable only]...no 24hr reception.

    Very spacious, comfortable, warm room.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    6.0
    Very basic, clean no frills comfortable room
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no coffee or tea in the room and the television reception was best if you put the antenna outside of the open window.

    The room and bathroom were very large and quite clean.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    7.0
    Close to city center, friendly stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was connected room and the voices can be heard easily. I was worried as if some other people are also in our room.

    The staff in the reception was very helpful. The location is perfect, you can reach to the city center by walk and also very close to the public transportation.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    7.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Lots of street noise at nights

    Spacious room, good price, comfortable bed

    Stayed in November 2023

  • Reviewed: 13 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location close to train station and nice cafe and bars around.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    6.0
    Pleasant
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small window in room looking to a big building

    Friendly personal

    Stayed in October 2023

  • Reviewed: 25 October 2023

    6.0
    Clean and spacious accommodation
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very basic

    Rooms were large

    Stayed in October 2023

  • Reviewed: 18 October 2023

    5.0
    A quick stop for 1 night only.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    No heating on first cold day of year. Manager supplied 2 electric heaters. Light bulbs not working in bed side lamps, were missing and not replaced. You had to make own bed and no mattress protectors.

    They had an elevator. Room was quite spacious.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Sound insulation, facility (like shower glass) might need update
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    Expensive.

    Location, all basic. High ceiling so the room felt bigger (2nd floor assigned). Charlie was friendly that he waited till late (1am) after the normal check in time.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    5.0
    Great location but not the best option overall
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There was no hot water nor heating. The window was opened when I arrived and the room was quite cold at night. The option of warming up with a warm shower didn’t work out..

    Location is great

    Stayed in October 2023

  • Reviewed: 8 October 2023

    6.0
    So so
    • Business trip
    • Couple
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Out of date

    Location

    Stayed in September 2023

  • Reviewed: 2 October 2023

    6.0
    We would go back.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The door to the shower fell off when I tried to close it. Generally the hotel needs a little TLC.

    The receptionist was welcoming and friendly. The room was large and was spotlessly clean. We could open the windows. It was not corporate.

    Stayed in September 2023

Showing 1 – 25

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