Neue Mainzer Strasse 24, Frankfurt City Centre (Old Town), 60311 Frankfurt/Main, Germany
#219 of 242 hotels in Frankfurt/Main
Guests' ChoiceBased on 306 hotel reviews
6.4Cleanliness
6.8
Comfort
6.8
Location
9.0
Facilities
6.3
Staff
7.4
Value for money
7.3
Free WiFi
8.8
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End of dialog contentReviewed: 17 March 2024
Kinga
PolandVery kind gentleman at the reception.
Stayed in March 2024
Reviewed: 1 March 2024
Sasho
North MacedoniaToo expensive, for the offered.
Good location
Stayed in January 2024
Reviewed: 21 February 2024
Cahide
Turkeyroom design ,dark and terrifying
very old fashioned ,low quality
Stayed in January 2024
Reviewed: 3 February 2024
Jinsong
ChinaVery poor facilities. Cold grey cement floor without any carpeting. Poor quality of the daily bath towels. Poor furniture that looks like second hand. The rating on booking.com must be cheating
Location is good
Stayed in January 2024
Reviewed: 27 January 2024
Emmanouil
Greece11:00 check out??????
great location
Stayed in January 2024
Reviewed: 13 January 2024
Munawar
PakistanGood location, floor and sofa need improvement.
Stayed in January 2024
Reviewed: 4 January 2024
Natalie
AustraliaGreat position with an easy walk to the train station and also close to explore the Christmas markets. Rooms were basic but large and spacious for lots of adults and large suitcases.
Stayed in December 2023
Reviewed: 1 January 2024
Aditya
GermanyCleanliness, facilities, not working kettle, no room heating.
Location, friendly staff.
Stayed in January 2024
Reviewed: 18 December 2023
Tania
MaltaNeeds re decoration. Lights very deem, annoying when you need light. Tiny television
Centrally located. Walking distance to centre. Tea making and fridge in room. Very convenient
Stayed in December 2023
Reviewed: 17 December 2023
Leanne
AustraliaCheck in was a little difficult, other than that it was good.
Room was quite big, plenty of room for us to move around. Facilities were good. Walking distance to sites to visit. Overall good.
Stayed in September 2023
Reviewed: 14 December 2023
Tania
MaltaHotel needs update and a room has tiny tv
Very central hotel. Just walking distance.
Stayed in December 2023
Reviewed: 4 December 2023
Brian
United KingdomNo tea and coffee facilities. Windows in bedroom open fully and should have been safety proof . No heating in the room Shower screen had no handles also, the screen was also unsecured and could have fallen and damaged someone. Paid one price before arrival, but upon arrival got told that the stay would be more due to some festival! Which is a joke and not acceptable!
1. Wi-Fi 2. Location 3. Fresh towels daily
Stayed in November 2023
Reviewed: 28 November 2023
Paul
AustraliaThere were no electronic locks on the room door [key lockable only]...no 24hr reception.
Very spacious, comfortable, warm room.
Stayed in November 2023
Reviewed: 28 November 2023
Manasia
United StatesThere was no coffee or tea in the room and the television reception was best if you put the antenna outside of the open window.
The room and bathroom were very large and quite clean.
Stayed in November 2023
Reviewed: 25 November 2023
Funda
TurkeyThe room was connected room and the voices can be heard easily. I was worried as if some other people are also in our room.
The staff in the reception was very helpful. The location is perfect, you can reach to the city center by walk and also very close to the public transportation.
Stayed in November 2023
Reviewed: 21 November 2023
Wilberth
MexicoLots of street noise at nights
Spacious room, good price, comfortable bed
Stayed in November 2023
Reviewed: 13 November 2023
Willam
IrelandLocation close to train station and nice cafe and bars around.
Stayed in November 2023
Reviewed: 1 November 2023
Seyed
NetherlandsSmall window in room looking to a big building
Friendly personal
Stayed in October 2023
Reviewed: 25 October 2023
Jacinda
New ZealandVery basic
Rooms were large
Stayed in October 2023
Reviewed: 18 October 2023
Raewyn
New ZealandNo heating on first cold day of year. Manager supplied 2 electric heaters. Light bulbs not working in bed side lamps, were missing and not replaced. You had to make own bed and no mattress protectors.
They had an elevator. Room was quite spacious.
Stayed in October 2023
Reviewed: 16 October 2023
Kenichi
United KingdomExpensive.
Location, all basic. High ceiling so the room felt bigger (2nd floor assigned). Charlie was friendly that he waited till late (1am) after the normal check in time.
Stayed in October 2023
Reviewed: 16 October 2023
Victor
SpainThere was no hot water nor heating. The window was opened when I arrived and the room was quite cold at night. The option of warming up with a warm shower didn’t work out..
Location is great
Stayed in October 2023
Reviewed: 8 October 2023
Darachan
United KingdomOut of date
Location
Stayed in September 2023
Reviewed: 2 October 2023
Kate
FranceThe door to the shower fell off when I tried to close it. Generally the hotel needs a little TLC.
The receptionist was welcoming and friendly. The room was large and was spotlessly clean. We could open the windows. It was not corporate.
Stayed in September 2023
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