Some shelves in the shower could be nice, the faucet had a small leak.

The breakfast was good, a bit of everything but after 2 days it could get boring. The location next to the train station is great. Having coffee available all the time is a plus. The room had what we needed, not too small. They have many options for entertainment/workout.

Stayed in April 2024

The rooms did not have individual temperature controls so became very warm at night

Well located. Very helpful staff. Good breakfast

Stayed in April 2024

Nothing really...

The location is excellent. The staff was very helpful and I loved the coffee bar and board games area in the lobby. We would definitely stay again. My husband and son enjoyed the pool a lot, it was much nicer than expected. Breakfast was lovely, too.

Stayed in March 2024

The swimming pool. And the generally cool vibe.

Stayed in April 2024

Soft bed, trains right under my window.

Parking, Breakfast

Stayed in April 2024

If you want a quiet room ask and pay for a room not facing the trains , if not pretty noisy constantly. Good breakfast , but could add warm dishes

I liked the location close to the train station , the kind staff , the free tea and coffee bar all day , the clean room

Stayed in April 2024

N/a

Breakfast was very good . Location excellent

Stayed in April 2024

Shower pressure was a bit disappointing.

Good breakfast to start the day. Free drinks machine a nice touch in reception. Room modern and clean and enough space for a family.

Stayed in April 2024

Shower water pressure was so weak it was hard to keep warm non the less wash soap off.

Room was spacious although compact and the lobby was very welcoming for family. Also lovely breakfast.

Stayed in April 2024

Bathroom was rather ugly and dated. The toilet needed a good bleach.

Loved the location just a short walk from the station and Tivoli. The staff were friendly and helpful. Loved the facilities, we made use of pool free, bowling- free just small charge for shoes and paddle (£28). Free coffee in reception is a clever touch. The room was warm and comfy. Breakfast was good, rather quirky and in a lovely restaurant across the courtyard.

Stayed in April 2024

The signage to the door which was locked caused us extra time, distance and effort to get to the other door. With a hip injury this was not good pulling heavy cases. The male attendant was less than appreciative of our situation

Close location to the train station

Stayed in April 2024

We were overall happy with the hotel, but the cleaning service seemed rushed and was not of high quality. Our trash wasn’t emptied one day, our empty tissues were not replaced another (even though I left the box outside of the container to flag that we needed a new one), used glasses were not taken. Also, the room was very hot and we could not adjust the thermostat so thank goodness we could open the window at night in order to cool down.

The location was great - very near the train station and walkable to restaurants and attractions (like Tivoli Gardens). The pool facility was large and fantastic for families. The rooms had ample space.

Stayed in April 2024

The rooms were very, very small. Also, the linens smelled aggressively of vinegar (I know laundry services use it to soften linens). It was overwhelming though, especially when trying to sleep.

Great location and options to use the fitness center, pool, etc. Breakfast was high quality and varied.

Stayed in April 2024

Quite a walk to restaurants and other amenities. Our view in our room was a brick wall !

It's very close to transport links. The breakfast was great. It is lovely to be able to use the huge swimming pool complex.

Stayed in April 2024

To warn in room. Train noise. Square pillows

Position. Decent breakfast. Games. Coffee machine

Stayed in April 2024

No slippers in the room

Very good location of the hotel - we were able to walk to all the attraction. And very good breakfast. A liked the lobby - it is very convenient to stay there and have a drink or order food while outside is raining.

Stayed in April 2024

The beds were not that comfortable. The shower pressure was very low. Some small improvements would be nice, such as having a support for shampoo and soap in the shower.

The atmosphere of the hotel was quite nice. Room was spacious, well decorated. Nice breakfast and lounge area. Friendly staff. Very close to Glyptotek and Tivoli.

Stayed in April 2024

Small detail. Personnel at the reception didn't know the answers to our questions. He said that he was a part-timer. Limited choices for breakfast.

We stayed at the suite. Was really satisfied with how big the room is. The facilities inside the room. My children enjoyed the pool area. It was safe even for my child with special needs. Also enjoyed the free access to the bowling area.

Stayed in March 2024

Nothing to highlight

Good location, close to Central station. Nice staff, good breakfast. Good facilities in the campus (swimming pool, bowling, paddel)

Stayed in April 2024

Paid extra to booking.com for breakfast when it was clearly part of the CPH hotel stay. We could have saved money

Very central and convenient for the city centre

Stayed in March 2024

Very good location, the pool area is a nice add-on, the free of charge coffee/tea machine also.

Stayed in March 2024

Our room was spacious but it lacked some more furniture and amenities. There was a small rack with some coat hangers but no shelves or wardrobe to unpack your clothes. It was clean and fairly comfy but so bare and minimalistic that it felt sort of cold and clinical. You wouldn't take a photo of this room to send to your friends or family, that's for sure. Our room had a view towards train tracks and you could hear the trains although it wasn't too loud or bothersome for us. Maybe others would have an issue with it.

The location is perfect because it's very close to the train station where you arrive from the airport and it's also within walking distance to the city center and tourist sights. It's also right next to Meatpacking District, a hip area with restaurants and bars (but it's not noisy). The hotel is part of a sports center and there are many facilities (for an extra fee) such as tennis, bowling and a swimming pool, which we didn't use but looked good. The breakfast is served in a large hall with a beautiful exposed roof ceiling like a barn. The food was good although there was no variety from one day to the next. The coffee was especially good for a hotel breakfast. The reception staff are very nice and there is a comfortable lobby lounge area with free coffee and tea, options to buy soft drinks, beer and wine, and some free board games. You can stay here and chill out after checkout before it's your time to go. The room was okay, nothing special but it served its purpose since we spent most of the time walking around the city anyway.

Stayed in April 2024

A very hospitable welcome. Nice renovated family-room. Our kids loved the pool!

Stayed in March 2024

Beds were not properly made and room not so tidy when staff cleaned it

Really good well balanced buffet breakfast Centrally located in the heart of the city and close to the airport by train Helpful and polite staff

Stayed in March 2024