Skip to main content
  1. Hotel reviews homepage
  2. Denmark hotel reviews
  3. Nordjylland hotel reviews
  4. Aalborg hotel reviews
  5. Reviews of Helnan Phønix Hotel

Reviews of Helnan Phønix Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Vesterbro 77, DK-9000 Aalborg, Denmark

#10 of 14 hotels in Aalborg

Guests' Choice

Review Score

Based on 241 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 15, 2024

    8.0
    Time to relax and see the other side of Nordic culture
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    no fridge in the room, and no tea and coffee as well. The building is old but you cannot avoid same smell of old stuff through the replenishments that were done

    BF was the continental menu, which was good with fresh Scandinavian BF items. Very nice atmosphere all round with nce morning sunrise behind the historical Church

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very few tv channels. Specialty coffee machine at breakfast was out of order

    Good value for money

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Nice hotel with a very good location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Room a bit tired Breakfast offering could be improved with yoghurt and fresh cut fruit

    Good central location Plenty of car parking

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    Old hotel, breakfast could be better. No slippers on the room and no allowance to change room temperature.

    Center of the Aalborg, good staff, good price.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Ideal for our visit
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    The breakfast was excellent the room was clean and comfortable and the hotel was in a location that suit us perfect.

    Stayed in February 2024

  • Reviewed: January 11, 2024

    9.0
    Cosy hotel with clean and comfortable rooms close to the central train station
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    There was nothing that I did not like. All was good!

    Comfortable beds, spacious rooms. Clean hotel, situated in walking distance to the train station. Very nice breakfast. Friendly staff. All in all a cosy hotel, and I would definitely stay there again.

    Stayed in January 2024

  • Reviewed: December 18, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    Provides what I need for my regular visits to Aalborg.

    Always a pleasure to stay at the Phønix. A very central location, quiet and a pleasing atmosphere.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Decor in room a bit dated and some of the furnishings like cushion covers were not very clean

    Great fitness centre

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Comfort.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There was too much meat and the Scrambled eggs were not delicious no taste, too little fruit and vegetables. the cheese was like rubber no taste. The breakfast was not good at all.

    Nice and Clean.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and professional reception. The business center is just behind the reception in the lobby. I used it for working the whole afternoon after checking out before catching up my flight in the evening. Recommended.

    Stayed in September 2023

  • Reviewed: October 10, 2023

    7.0
    A pleasant stay in a nicely located hotel close to the center of Aalborg.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bathroom has a good size with shower, sink and toilet but looks a bit outdated. The shower curtain was not wide and long enough. It would be nice if the room would have a safe for your valuables, so that you don't have to carry those with you.

    Room was clean and provided with a good bed and good pillow, a comfortable chair to sit and relax and a small desk with chair to work at. The breakfast was very good with a lot of different cold and hot food to chose from.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Thin walls

    Really nice hotel, great location, staff and breakfast

    Stayed in September 2023

  • Reviewed: September 12, 2023

    7.0
    Good stay, but it could be better
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    Got the room with a street view. Bad ventilation in the room. No air conditioning. You can open the window, but there is a noisy street with the intensive traffic. No kettle, no fridge. WC flush button stucks and the water flows if you won't stop it manually, that's a bit annoying.

    Great location, very close to everything in the city centre. Bed was very soft and cosy. Very fast wi-fi.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    Great experience!
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Should provide Toothpaste and toothbrush to the guests.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    A great place to experience the scandinavian charm of the old and laid back Denmark!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Everything has been standardized to match the 3/4 stars status, but as could/should be expected with an old building such as this one most corridors, rooms and halls are uneven and a bit run down. So I found it a bit expensive for what it actually was - on the other hand, it's quite charming and laid back.

    Nice old hotel with several wings and multiple corridors. It's well refurbished with a pleasant balance between old charm and a few modern fittings. The lobby and dining room are great and cozy. It's close to the center and provides sufficient parking opportunities (not gratuitous though) in the vicinity.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast and hotel location was very good

    Stayed in June 2023

  • Reviewed: July 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The fruit juice dispenser. Poor qualitymjuice

    Very good buffet breakfastwtih plenty of choice and good coffee

    Stayed in July 2023

  • Reviewed: July 14, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No tea or coffee making facilities in the room

    Location

    Stayed in July 2023

  • Reviewed: June 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    If you open the Windows the noise from street is very loud, could be good with air con so avoide to open Windows. The parking should be free or cheaper.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Charmerende hotel God morgenmad

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    excellent choice in the centre of Aalborg.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    perfect central location. easily accessible with the car and very good parking facilities.

    Stayed in June 2023

  • Reviewed: June 8, 2023

    9.0
    Quite place, close to sea and center.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Regarding breakfast, it should be possible to toast bread.

    Quiet, clean, comfortable. A lot of space in the room, table, sofa ... all you need to relax after work.

    Stayed in June 2023

  • Reviewed: May 21, 2023

    8.0
    Very Good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    To pay for the parking

    It was all very good

    Stayed in May 2023

  • Reviewed: May 18, 2023

    8.0
    Old style but...
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It must have the oldest elevator i have seen in my life. Also the oldest charging ports for electric vehicles i ever seen, that one need an upgrade, there are plenty of solutions connectws to parking apps nowadays plus the ones they got look dangerous to use..

    Location, very near of everything in Aalborg. Good and easy access parking. Good breakfast. The room had more space then I expected, was comfy.

    Stayed in May 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: