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Reviews of Best Western Plus Airport Hotel 3 stars

Kastruplundgade 15, DK-2770 Copenhagen, Denmark

#111 of 126 hotels in Copenhagen

Guests' Choice

Review score

Based on 2111 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.0

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The place was clean however everything was old, not updated. Very old fashioned, with an unpleasant colour scheme.

    I loved the location of the place. So close to the airport.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Functional
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel decoration is tired.

    Proximity to airport

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    Staff is great in service. my room had issue about heater and he can manage in changing the room. Location is good for the person who have early flight and the train station is not far. The vibe around that place is quite good.

    Stayed in March 2024

  • Reviewed: 16 April 2024

    7.0
    Great place to stay - if you can sleep in a soft bouncy bed!
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds are too soft and bouncy - my 5-year old treated it like a trampoline!

    Clean, quiet, friendly staff, good location, really good breakfast.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    It’s ok
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is aged but it’s ok. There was no phone in the room to contact reception, or menu in the room. No instructions how to find the gym, and the gym was intimidating, packed with equipment and gave me man-cave vibes.

    Really friendly staff that were lovely and helpful. It’s easy to get to from the airport by metro airport and a few minutes away by car. Staff called us a taxi to the airport at 4 am and the taxi was there within 2-3 min. The whole thing was smooth. There are plenty of restaurants around the hotel and a really good pizzeria across the street. There is also a small playground behind the hotel.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    6.0
    Okay for one night, especially if you need to get to the airport fast
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of things need renovation. The hotel is not bad, but very old. The wifi connection was very bad

    Good location near the airport, 15 min walking, calm neighbourhood.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    quite fast and good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    the room this time was quite small, and I hate every time I take a shower, the bathroom get totally wet. also the TV channel has only a few options

    The hotel is nice, EXTREMILLY close to the airport and metro, breakfast is also very good

    Stayed in April 2024

  • Reviewed: 11 April 2024

    6.0
    Ok stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs modernisation decorating and new bedroom furniture

    Location and staff are good

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Decent enough hotel - good value for money despite the small bathrooms
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms a little old - and the teeny teeny size of the bathrooms. Beds are spring beds - which when you sit on bed you can feel the springs but not when you lie flat (thanks to the decently thick top mattress which also functions as a way to turn 2 single beds into a double bed)! Didn’t try the breakfast as we had to leave early.

    Nice but old property. Location (close to airport was nice) but NOT at the airport - 1 metro stop away (from a metro that runs every 4 mins) and a 7 min walk from hotel to metro. Beds were ok n this is a functional hotel for stays meant to catch early morning flights

    Stayed in April 2024

  • Reviewed: 6 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 4 nights

    Room is simply not clean enough. Carpets are old and with a lot of stains. Dust is a another problem. Bathroom is functional, large, but it needs to be renovated. Very old tiles and bath with a lot of dings.

    Pleasant staff, quiet at the evening, good location, metro station is close by so it is easy to hop on metro and explore city. Parking was ok, plenty of space even for SUV, also they have 2 chargers for EV, but since I do not drive EV, I do not know how it is activated or price, but they exists. Breakfast was good, tasty and a lot of options, but crazy expensive for families.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Good location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    nothing

    Location was near to airport, suitable for early morning flight. Room was spacious and clean.

    Stayed in February 2024

  • Reviewed: 5 April 2024

    8.0
    Good value for the price
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was too expensive

    The location and the price. The breakfast was super. The room was comfy.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    the staff at the desk were not very friendly

    it was good for the purpose of staying one night before getting my next flight, good location because very close to the airport and reachable by metro very fast. Clean room and comfortable

    Stayed in April 2024

  • Reviewed: 2 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Deluxe Room with One Queen and One Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Comfortable beds, clean and simple rooms. Great location, 20 minutes walking distance from the airport.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Good stay for one night
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    You can hear car and plane noices from outside very clearly. And from the hallway as well. The bed was in serious need of replacement! The springs were really worn out and noisy!

    The location was perfect, because I was just staying for few hours over the night and catching an early flight the next day. Just 15 minute walk to the Copenhagen airport! The staff was friendly, the rooms clean and overall a very nice place.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel rooms weren't super clean and kind of smelled. It would have been nice if there was a shuttle. We walked there at midnight from the airport

    The breakfast was good and had a good variety.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Good hotel in South Copenhagen
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is a bit basic in terms of furniture and decoration. The breakfast is very expensive.

    The location is great, very close to the airport, therefore it is perfect for short stays. The hotel is 5 min walk from kastrup metro station, and you can reach the city centre in 20 min. It is also close to the beaches of kastrup søbad, so it is perfect to explore this side of the city. The personnel is absolutely great.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 8 nights

    Everything was good

    Stayed in February 2024

  • Reviewed: 17 March 2024

    7.0
    The restaurant was a plus after a long day. The food was amazing.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A guy knocked on my door and walked right in as I was getting out of the shower. He apologized and said he was from the reception but I didn’t recognize him. Makes me wonder if this would have happened if my husband was with. The carpet was stained pretty bad. I was a little surprised I had to pay for parking as a customer.

    Good location. Great restaurant. Clean. Comfortable bed.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Got woken up by loud music at 6:30am

    It was a quick walk from the airport and to the metro

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom, it’s a joke.

    Breakfast at hotel.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    8.0
    Great distance from airport and comfy!
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The surrounding area isn't so appealing, trash out on the Streets, makes it look a bit ghetto. Drunks and junkys hanging around the corner, not so safe feeling travelling with a child.

    The hotel was very clean, the staff was very pleasant. Distance from the airport is about 15mins walk from terminal 2. Perfect for early flight and good quality for the price. Gym was amazing! Breakfast not included, but okay for us, since we ate at the airport after checkin.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Clean. What you need and good location.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No ceiling light in the bedroom. Bad as we left when still dark outside. Otherwise good.

    Only one Metrostop fromAirport. We had no breakfast as we had to leave before 6 o’clock, we had an early flight. We tried to avoid it, when we booked, but it was still included….

    Stayed in March 2024

Showing 1 – 25

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