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Saunte Bygade 50, 3100 Hornbæk, Denmark
15 August 2016
눉The bathroom in the room is clean but it looks like a public bathroom with plastic holders for soap, toilet paper etc, not acceptable for a 4 star hotel. The beds are old and really uncomfortable. The balcony is really boring with grey concrete floor and iron bars for railing, feels like a hospital or a poor public school rather than a hotel, excepts the area around the bed with is decorated in some tacky "castle" style. The safety box did not work and when this was mentioned to the staff they just replied that they know and there is no option. Very rude staff in the morning. Breakfast not included in already expensive rate, absolutely overpriced and not a 4 star hotel by any means.
눇Good breakfast buffé. The staff in the restaurant was very nice and helpful. The nature around the hotel is magnificent.
12 July 2016
눉Reception arrived just before 2pm told to come back later,could have suggested we sit and relax with a drink.
19 July 2016
눉would have liked to know ahead of time that we weren't in the old house but in the new addition
눇Good location; friendly staff; beautiful garden
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