Reviews of The Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Rådhuspladsen 14, DK-1550 Copenhagen, Denmark
#60 of 126 hotels in Copenhagen
Guests' ChoiceReview Score
Based on 1415 hotel reviews
8.0Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
9.6
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Facilities
8.1
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Staff
8.8
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Value for money
7.7
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Free WiFi
8.6
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Reviewed: April 16, 2024
Katerina
Greece10 Reviews8.0“Very nice hotel, I would recommend it for a nice weekend in Copenhagen”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Narrow room and a bit small for 3 people. Mattresses were not firm
Breakfast excellent, location fantastic, spacy bathroom, friendly staff
Stayed in April 2024
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Reviewed: April 16, 2024
Emil
United Kingdom3 Reviews8.0“Great stay, good location, some improvement points”- • Leisure trip
- • Solo traveler
- • Superior Single Room
- • Stayed 5 nights
- • Submitted from a mobile device
Very smelly bathroom (drainage system), and very noisy, road facing (Jernbanegade) room. Also had requested room cleaning night before but not done - that said, reception jumped on the case and got the on duty housekeeping to address!
Great location
Stayed in April 2024
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Reviewed: April 16, 2024
Lawrie
United Kingdom6 Reviews7.0“Fine”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Ludicrous suggestion that not cleaning rooms daily is for “environment “ when it is clearly to reduce staffing costs. Attempts to get room cleaner timely were unsuccessful
Position
Stayed in April 2024
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Reviewed: April 14, 2024
Vikki
United Kingdom2 Reviews8.0“Very central location.”- • Leisure trip
- • Family with young children
- • Luxury Connecting Room
- • Stayed 2 nights
- • Submitted from a mobile device
Both key cards didn’t work on our second day even though we still had room for another day.
Good reception staff, room was clean and comfortable. Very central location.
Stayed in April 2024
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Reviewed: April 14, 2024
Tony
United Kingdom57 Reviews2 helpful votes7.0“Love the hotel , but needed to adjust prices and make people aware of work going on in courtyards”- • Leisure trip
- • Couple
- • Superior Twin or Double Room
- • Stayed 1 night
Building site outside window,workman outside window smoking ,early noise
Location, breakfast
Stayed in April 2024
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Reviewed: April 11, 2024
Lasmaida
Indonesia1 review7.0“I think ous stay still ok, just the size of the bed and room are small”- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Double bed is too small for us
the location
Stayed in April 2024
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Reviewed: April 8, 2024
Luis
United States of America9 Reviews9.0“Everything was excellent except the half shower door.”- • Leisure trip
- • Couple
- • Deluxe Junior Suite
- • Stayed 2 nights
The half shower door.
Everything except the half shower door.
Stayed in March 2024
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Reviewed: April 5, 2024
K
United Kingdom2 Reviews8.0“Very good.”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room temperature control could have been better.
Breakfast was very good.
Stayed in March 2024
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Reviewed: April 3, 2024
John
Switzerland34 Reviews12 helpful votes9.0“Love Copenhagen”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
Bed's a bit strange design with the mattress constantly moving.
Location was the best. You can't get a better location than the city hall. Well connected for public transport. Near to bars and restaurants and shopping.
Stayed in April 2024
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Reviewed: April 2, 2024
Anton
Germany1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
The room very small
The location was perfect
Stayed in April 2024
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Reviewed: March 31, 2024
Pavel
Russia13 Reviews1 helpful vote8.0“Good location at a reasonable price.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
The sofa bed was a bit damage and caused some inconvenience. No direct access from parking to the hotel.
Convenient location. Clean room. Polite staff. Easy checkin process. 24/7 front desk. Bathrobes and slippers are nice touch as well. The room size while could be larger, was sufficient to have two large beds and seating place/desk. Water kettle and minifridge (not every hotel has it these days).
Stayed in March 2024
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Reviewed: March 29, 2024
Vladislav
Moldova2 Reviews7.0“better than I expected”- • Business trip
- • Group
- • Superior Single Room
- • Stayed 4 nights
Cleaning on demand
Location
Stayed in March 2024
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Reviewed: March 26, 2024
Lasha-giorgi
Georgia18 Reviews3 helpful votes9.0“Nice for short trip”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
View was on other buildings windows
room was comfortable and clean
Stayed in February 2024
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Reviewed: March 23, 2024
Vaughan
United Kingdom71 Reviews2 helpful votes9.0“Perfect. Does what it said on the tin”- • Solo traveler
- • Superior Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bedroom numbering took a bit of getting used to
Central. Good breakfast. Clean.
Stayed in March 2024
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Reviewed: March 19, 2024
Richard
United Kingdom3 Reviews7.0“Great hotel shame about the noise.”- • Leisure trip
- • Family with young children
- • Standard Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
Unfortunately there was quite a lot of noise from adjacent bars/clubs till about 3am on both Friday and Saturday night.
Stayed in March 2024
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Reviewed: March 16, 2024
Luís
Portugal15 Reviews8.0“Perfectly central, a practical, comfortable solution and good value for money.”- • Business trip
- • Group
- • Superior Single Room
- • Stayed 2 nights
Breakfast could have been better if pancakes and fried eggs were offered.
The location was perfect. The Hotel was very comfortable.
Stayed in March 2024
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Reviewed: March 12, 2024
Eckhard
Germany13 Reviews7.0“Still a great place to stay - a little more attention to details would be appreciated”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
The room facilities and the cleanliness have unfortunately been a bit neglected. Broken coffee cups, an uncleaned tray, a bend bedside table with an inclination that you couldn't put anything on it... we are not used to this in The Square where we have stayed not for the first time.
The front desk people are very kind and helpful with all matters - excellent service.
Stayed in March 2024
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Reviewed: March 11, 2024
Jan
Switzerland17 Reviews1 helpful vote9.0“Very friendly”- • Leisure trip
- • Solo traveler
- • Superior Twin or Double Room
- • Stayed 3 nights
Very central placed
Stayed in February 2024
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Reviewed: March 8, 2024
Ahmed
Bahrain90 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Location is just in the Centre and in front of the metro station
Stayed in February 2024
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Reviewed: March 5, 2024
Vladimir_1111
Bulgaria66 Reviews14 helpful votes8.0“Ok with the location, not ok with service and price.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 3 nights
Room is small for two adults and a teenager. Not so comfy bed for a third person in the room. Sink was almost clogged. No cleaning service during our stay (3 nights).
Great location. It's located at the city central square. You have many restaurants and bars in walking distance. Easy to reach from airport - either metro or train. Quiet room. Comfy bed for two.
Stayed in March 2024
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Reviewed: March 4, 2024
Louise
Greece19 Reviews5 helpful votes9.0“A wonderful Copenhagen experience staying in The Square Hotel”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 4 nights
Everything was great BUT 1 suggestion could be that breakfast is until 10.30......I love to sleep that extra hour or two when I am away on a city break :)
The location was excellent and we spent a wonderful 4 days/nights in Copenhagen. The staff were very friendly and the rooms were as advertised, even maybe slightly bigger than what we thought. We understood that almost all accommodation in Copenhagen offer small rooms - everything was just fine although we were immediately amused at the slim style twin beds (did alot of travellling but never seen such narrow beds. We laughed about that but realize that Copenhagen furnishings are ultra modern and this slim design is probably more in fashion nowadays :) The breakfast was wonderful and the coffee pretty good quality too (VERY important for me too) Our request of twin rooms together was granted & we really appreciated that as we travelled as 4 female friends together :) leaving our husbands/family behind in Greece for the first time :) Although there were a few pubs close by it did not disturb us at all - as we did see there was a lot of people/night life just next door. Overall we were very satisfied with our stay and Danish people who work in hospitality were all so lovely. We would recommend this hotel to friends and family of course and would choose to stay again :)
Stayed in March 2024
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Reviewed: February 28, 2024
Gabrielle
United States of America30 Reviews2 helpful votes9.0“A perfect place to stay if you are looking to explore the city!”- • Leisure trip
- • Family with young children
- • Luxury Connecting Room
- • Stayed 3 nights
- • Submitted from a mobile device
The street and construction noise.
Wonderful location, was able to walk everywhere!
Stayed in February 2024
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Reviewed: February 27, 2024
Maarit
Finland1 review7.0“Check what you are charged and price list if you visit the lobby bar :)”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 3 nights
When arriving I ordered plain black coffee from the lobby bar. Only later I noticed that i was charged more than 20 euros from that almost cold cup of coffee!! I asked from the receptionist that what do you actually charge from a cup of coffee. He told that around 5 euros. When I showed that I was charged he told it was not right and promised to come back to me after talking his boss - is that your standard operating model when you make such mistake? Well - none came back on that day - nor the next day before I went to ask what are they planning to do. Then they compensated the sum for my credit card and I got it fully compensated after 2 days. But no apologies was said - at any time. When making a mistake it can actually turn out to be a nice customer experience when dealt in a nice manner: apologizing and even surprising in a nice way. Unfortunately in this case I felt that they tried to cheat me with horrible price of coffee and even the compensating was all up to me. Not really 4 star hotel experience unfortunately.
Breakfast was good but not especially great. Standard for this price range hotel. Location is good - if you don't mind the noise coming on weekend nights from the Radhuspladsen :)
Stayed in February 2024
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Reviewed: February 19, 2024
Oddbjørn
Norway12 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 3 nights
Breakfast was a bit expensive
Very good location
Stayed in January 2024
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