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Cabeza de Toro, Cabeza de Toro, 23302 Punta Cana, Dominican Republic
February 18, 2015
눉On the website they advertised a honeymoon package but upon our arrival (we have sent several unanswered emails before that we would like to take this package) nobody knew of its existence. Having just got married he day before, we were quite disappointed how little they cared about this. We had bad luck that the actual guest service lady was not there on the first day. The fruit basket we should have received Saturday arrived on Monday after several reminders from our side. And I made the rooky mistake to try mussels at the hotel restaurant - I got a pretty bad food poisoning and spent one full day in bed with fever and throwing up.
눇The beach, its surroundings and layout was very nice. Some of the staff was quite helpful and competent (Maria and Luis Andres from guest service, the cleaning lady Concepción) and the food, apart from the seafood, was excellent. There is a great photographer on site.
February 11, 2015
눉Beach towels hard to get, they never there No irons in room Not able to charge computer in a room Bad service in a buffet Buffet in beach area is dirty showers and all bathroom utilities are old and need serious attention Refrigirator didn't work in our room And finally, our wedding rings were stolen from our room. There is a security box, you have to pay for it, but please use it if you plan to go to this hotel
눇birds, landscaping inside of the hotel
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