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  4. Reviews of Hotel Rincon de Puembo; BW Signature Collection

Reviews of Hotel Rincon de Puembo; BW Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Manuel Burbano N6-66 y Francisco Ruiz, 170179 Puembo, Ecuador

#6 of 7 hotels in Puembo

Guests' Choice

Review Score

Based on 73 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.5

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    7.9

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Showing 1 - 25

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food was elegantly prepared, but did not taste as good as it looked.

    The rustic hostel itself, peaceful garden areas, a heated pool, country decor, like a monastery in its tranquility.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Great value for a fabulous place!
    • Leisure trip
    • Group
    • King Room with Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The only negative is the beds were a bit hard for me but otherwise very comfortable. Pretty typical for South America though.

    What an amazing place. We were looking for a little luxury on our way home from the Galapagos and boy did we find it. The place is huge, like a little oasis in the city. Good size room, nice bathroom, beautiful pool area. There's a games area, bar, and a really nice restaurant where we had a wonderful meal. The staff was amazing from the time they picked us up at the airport to the porter waiting at our door in the morning to carry our luggage. They provided a boxed breakfast to take with as we were leaving so early. I can't say much about the area as we were only there overnight except that is not close to the city. But that's not nessarily a bad thing. I would definitely recommend the place. Great value for money

    Stayed in March 2024

  • Reviewed: February 19, 2024

    10
    Best layover hotel by far
    • Leisure trip
    • Solo traveler
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    The hotel is absolutely gorgeous, the gardens are beatiful, it has a gym, hot and wet saunas, and a nice pool. Their is a tinny downtown area 5 min walk from the hotel that is cute. The hotel is 20 min from the airport but they provide 24hr shuttle service.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night

    All nice and clean! Perfect to get out of the routine.

    Stayed in January 2024

  • Reviewed: December 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Premium Double Room
    • Stayed 1 night

    i only stayed for a night while transitioning to the Galapagos. Great place

    Stayed in November 2023

  • Reviewed: December 13, 2023

    10
    Amazing friendly and efficient service
    • Leisure trip
    • Solo traveler
    • Premium Double Room
    • Stayed 1 night

    Extreme good service. The advertisement of the big and expensive hotel chains on customer experience, Rincon de Puembo delivers.

    Stayed in December 2023

  • Reviewed: October 8, 2023

    9.0
    great
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    every thing was great thanks

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Pleasant stay...
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 2 nights

    Nice breakfast and dinner, and also the airport transfer.

    Stayed in August 2023

  • Reviewed: September 18, 2023

    10
    Great place to stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse with King Bed and Three Single Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Airport shuttle has to be reserved at least 24 hours in advance and there is no flexibility to change the time last minute once it was reserved. Internet was spotty inside the apartment.

    The property is beautifully designed and has a lot of amenities to make the stay enjoyable. The prices at the restaurant are reasonable. Free airport shuttle was very convenient.

    Stayed in August 2023

  • Reviewed: September 10, 2023

    10
    Perfect to arrive after long plane to relaxing place
    • Leisure trip
    • Solo traveler
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Friendly helpful staff. Excellent airport pickup. Great breakfast Beautiful- will return

    Stayed in September 2023

  • Reviewed: August 15, 2023

    10
    Perfect place to unwind and recover from travel before our big adventure. Just perfect.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really nothing. The staff was friendly and helpful. Room was clean and comfortable. There could have been easier to access outlet for charging devices at the bedside but really that was so so minor.

    Everything. Absolutely everything. It was this sweet collection of buildings connected by porticos with gardens and the pool in between. Enjoyed the decor with antiques and art pieces. The room was comfortable with great shower. The restaurant was convenient. Especially enjoyed the breakfast.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    10
    excellent
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights

    the wifi service not available o our room and at the lobby due to a high occupancy of the hotel

    breakfast very complete and delicious; also the location the staff very polite anytime! very nice place with lots of vegetation. we highly recomend it!

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    Stressful but made stress free by a very competent hotel manager !
    • Leisure trip
    • Group
    • King Room with Single Bed
    • Stayed 1 night

    Everything was great!

    On our 1 night stay, we misplaced our passports….the hotel manager was very kind, calm, and patient. We couldn’t have been in a better hotel for this to happen. Everything worked out in the end and our vacation went on without a hitch thanks to him.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Peaceful stay with an authentic feel close to the airport
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    During our stay there was a Coca Cola event going on and all of the attention seemed to be placed on that, which is understandable to a degree, but I felt like the service to the regular guests for ordering drinks/food etc was lackluster

    Beautiful property in a quaint suburb of Quito near the airport

    Stayed in July 2023

  • Reviewed: June 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant was very over priced for mediocre food

    The staff was very friendly and helpful

    Stayed in May 2023

  • Reviewed: June 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse, King Bed and Four Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice staff! They offer airport shuttle for free. Besides that, the room was amazing. Very clean and good looking. The style of the hotel is amazing. Only stayed for 1 night, but was great.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    9.0
    Awesome!
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was an oasis: calm, comfortable, and well run. We only stayed one night (flight scheduled for the next day), but immediately felt welcomed. highly recommended.

    Stayed in May 2023

  • Reviewed: May 31, 2023

    10
    Great place when you have a long layover and want to relax.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night

    What a great property to just relax from a full day of traveling. We arrived at night and didn't have our final flight home until the next afternoon. This was a wonderful place to just relax in the garden after a delicious breakfast.

    Stayed in May 2023

  • Reviewed: May 6, 2023

    10
    Lovely gardens and a welcoming staff- all very close to UIO airport.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    The hotel was lovely, with beautifully kept gardens and fountains, resembling a Spanish Hacienda. The rooms were comfortable. The staff was wonderful and attentive. The food at their restaurant was EXCELLENT. We would come back anytime!!!!

    Stayed in May 2023

  • Reviewed: April 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff really helpful and friendly Free shuttle from the airport

    Stayed in April 2023

  • Reviewed: April 18, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location close to the airport . The photos on website did not do the establishment justice ..we were so impressed with everything, staff were so helpful friendly and efficient.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    9.0
    Fantastic venue in the Quito suburbs, near the airport!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location isn't conducive to walking sightseeing, but it's a pleasant neighborhood with pretty churches nearby. Not a substitute for downtown Quito, but totally worth it if you're looking to stay nearer to the airport or wanting a good base for driving excursions.

    This property FAR exceeded my expectations. They provided an easy and efficient airport pickup, the driver and all the hotel staff were wonderfully pleasant and professional, the on-site restaurant was superb, and the entire hotel was bigger and nicer than I anticipated. I would gladly return or recommend this property to others - so much better than staying at the airport hotel.

    Stayed in April 2023

  • Reviewed: April 2, 2023

    9.0
    arrived late and left early, our loss
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    we had to leave early for the airport and they gave us boxed breakfasts. also they provided airport transportation. wifi was good too!

    Stayed in March 2023

  • Reviewed: March 23, 2023

    9.0
    Very nice hotel worth a longer stay
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night

    Nothing.

    The hotel is built in a little isolated compound and is very pretty. I wish we had longer to stay. We had dinner in the restaurant which was very good. We had to leave very early for the airport so missed the breakfast however the person at reception arranged for boxed meals for us.

    Stayed in February 2023

Showing 1 - 25

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