Pühajärve, 67414 Otepää, Estonia
#14 of 15 hotels in Otepää
Guests' ChoiceBased on 328 hotel reviews
8.0Cleanliness
8.3
Comfort
8.0
Location
9.3
Facilities
7.9
Staff
8.8
Value for money
7.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Don
United States of AmericaThe only thing I would've preferred that I didn't have, was one double or full-sized bed instead of two single beds. Other than that, I was pleased with my stay.
Hotel staff were all very friendly and helpful. I wish I knew more Estonian, but I sincerely appreciate that everyone I encountered spoke English. I don't expect this in all the various countries I visit, but it makes my trip much easier. Thank you!
Stayed in April 2024
Reviewed: April 17, 2024
Inga
LatviaPool
Stayed in April 2024
Reviewed: February 20, 2024
Julia_k88
LatviaToo expensive for an outdated standart twin room. Swimming pool and all the spa area is too cold. Only one small jacuzzi to sit in. Small sauna fits max 4 people on the bench. Angry staff lady at the spa. No fridge, no kettle in the room. Bathroom is all wet after showering.
The only thing I love was breakfast and comfy bed. Also quiet place for a good sleep.
Stayed in February 2024
Reviewed: January 22, 2024
Agate
LatviaIt would be good to have kettle in room.Showering made all wc wet. Didnt ask in reception,but would be glad to have children potty and some pool accesories ,like robe or slippers, in room. I could recomend common sauna where parents with children can use together.
Beautiful surrounding.Xc skiing, ice skating on lake. Delicious breakfast for all kind visitors-little ones and parents:) Cool kid room on 2nd floor,pool was ok for our needs.
Stayed in January 2024
Reviewed: January 16, 2024
Karmen
EstoniaSpa only had pools and a tiny jacuzzi, also two small saunas, no bar area. Rooms were rather old and 4th floor smelled really bad.
Staff was very nice and friendly.
Stayed in January 2024
Reviewed: January 13, 2024
Aleibniz
EstoniaRooms should be refreshed
The hotel located in beatuful building and place. Very nice breakfast
Stayed in January 2024
Reviewed: December 29, 2023
Kristine
LatviaPoor breakfast
Location, pool, gym, saunas
Stayed in December 2023
Reviewed: November 5, 2023
Mai
EstoniaRooms are outdated
Nice and polite staff, lots if activities to spend time with you family
Stayed in November 2023
Reviewed: September 22, 2023
Ruslan
Hong KongRooms a bit outdated.
Location, location, location. Very peaceful place, lovely walk around the lake.
Stayed in August 2023
Reviewed: September 15, 2023
Katri
New ZealandBeautiful scenery everywhere around the hotel and amazing breakfast.
Stayed in September 2023
Reviewed: September 11, 2023
Armands
LatviaThere are only same-sex saunas, which is not optimal when going on a romantic trip with your spouse.
The staff was very welcoming. The surrounding area is beautiful. Liked that there's an option to choose between bar and a restaurant for dinner.
Stayed in September 2023
Reviewed: August 28, 2023
Ieva
LatviaFridge in room would have been nice also some minor things need updating, squeaking doors, dirty carpets etc. I understand that the stay include SPA zone (which is decent but not the best out there), but standard room rate seems a bit excessive
Good breakfast, a lot to choose from, stayed one night and during those days it was pretty empty which was great to visit the pool area, had it almost to myself. Nice area for hiking or just for walks.
Stayed in August 2023
Reviewed: August 17, 2023
Hans
SpainRooms are ok but more like 3 star, staf at check in could be a lot more friendly and welcoming. Hotel restaurant is really only a pub without service, with pub food quality.
Location is fantastic at the lake, sauna and swimming pool with great views.
Stayed in July 2023
Reviewed: August 2, 2023
Janek
Abkhazia, GeorgiaThe staff is just doing their work, they do not offer extra value
The nature and the lake around the hotel
Stayed in July 2023
Reviewed: July 28, 2023
Ilja
EstoniaUnder the beds there was a very uncomfortable headboard that made it impossible to sit on the bed (to watch tv for example).
Beautiful historical building near the lake. Great breakfast.
Stayed in July 2023
Reviewed: July 27, 2023
Maarit
FinlandRoom didn't have fridge and/ or a kettle which would have been nice.
Nice surroundings, spa area was nice (one big pool & jacuzzi, 2 saunas) but big windows so you can look at the nice view from jacuzzi. Overalla, very relaxed place with different sport activities available. Gym was small but enough to get a good workout. Rooms are a bit outdated but clean and comfortable, ours was with big balcony as well.
Stayed in July 2023
Reviewed: July 26, 2023
Külliki
EstoniaOld equipment/bad quality uncomfortable machines in gym Steam sauna wasn't working on Saturday afternoon Some favourable meals were finished after we manage to get them during breakfast time (strawberries, some cakes) Hotel and spa are not quite new, some areas (restaurant, upper floor corridors) will seem better if renew or renovate them. Balconies are big enough and would be nice to have there some furniture - small table, chairs
I appreciate that hotel has Green Key - ecofriendly materials, attitude etc Very comfy beds and pillows Superb location on the shore of Lake Pühajärve, near beach and surrounded by nature park with jogging and walking possibilities. You can take a towel and walk to swim directly from hotel. Lake view and sun balcony of swimming pool and spa area Lot of dining places - pub, restaurant, tower cafe (only Fr-Sun)
Stayed in July 2023
Reviewed: July 9, 2023
Agur
EstoniaNo AC, bit noisy if there is an outside event by the lake
The location is by the beautiful lake
Stayed in July 2023
Reviewed: June 21, 2023
Mika
FinlandNo air conditioning and the bed was old and bad.
The location, swimming pool and food. You cannot pass the pub of the hotel. The food is really good and reach all the demands. I was surprised, even I had read reviews beforehand.
Stayed in June 2023
Reviewed: June 11, 2023
Priit
EstoniaIts not that I didn’t like hut pool area was closed for sanitary work what I can understand. We had things to do during our stay out of hotel and we went only for sleep there so we didn’t care this time.
Awesome peace. Beautiful nature.
Stayed in June 2023
Reviewed: May 21, 2023
Arvi
Estoniayou should have slippers also in room😁
very large and spceful kids playroom for children.
Stayed in May 2023
Reviewed: April 9, 2023
Laura
LatviaThe spa area is relatively small (one big pool, one small jacuzzi, and 2 separate saunas for women and men. There isn't a satl chamber as advertised. Bowling and billiard are both very expensive.
The hotel is located in a very beautiful area , surrounded by lakes and nature. It is very peaceful and quiet, with a very nice walking area and a tennis court. The food in the restaurant is superb, staff is welcoming and speaks good English.
Stayed in April 2023
Reviewed: March 19, 2023
Erkki
EstoniaPool was really chill. Not enough showers in spa. From pool to lake is a huge territory, where is one small ca 6 person jaquzzi. It's clearly not enough for hotel of this size. Beds are cheap, I usually sleep like a baby till 10-11, especially after skiing,, sauna and dinner, but woke up already 9am, very thin doors and noise from corridors woke me up
Location, friendly staff, breakfast ok. also availability of spa. Ski resorts nearby.
Stayed in March 2023
Reviewed: March 2, 2023
Meigo
EstoniaSpa
Stayed in March 2023
Hehlen, Germany
Valderice, Italy
Písek, Czech Republic
Strančice, Czech Republic
Mossoró, Brazil
Conversano, Italy
Naples, Italy
Athens, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content