Safaga Road, P.O. Box 110, Hurghada, Egypt
#13 of 220 hotels in Hurghada
Guests' ChoiceBased on 1034 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.4
Value for money
9.2
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Jose
SwitzerlandBeach was great, great food options , pool for kids was great ,
Stayed in March 2024
Reviewed: March 27, 2024
Iolanda
SwitzerlandThe staff and especialy Mr. Hazem who went out their way to make our stay unforgettable
Stayed in March 2024
Reviewed: March 25, 2024
Melisha
United KingdomThere are a few restaurants with a good selection of food, however, I would say some of the food wasn't to my taste which to be fair I think is to be expected with a buffet. The Hammam at the hotel's spa was not worth the money at all - although you do get to use the spa facilities, the steam room wasn't that warm, the sauna was nice, the jacuzzi was just okay. I'd recommend the full body massage as that was 10/10.
Beautiful and clean resort and grounds. There are a number of pools in different locations which is perfect for you to choose what vibe you want e.g. the kids water park, the quieter pool, the pool with activities. The staff are unbelievably helpful and really do go out of their way to assist you.
Stayed in March 2024
Reviewed: March 24, 2024
Mathushan
United KingdomNot applicable
- Amazing customer service, Hazem especially was incredibly helpful and was offering his help throughout our stay with regular check ins. Never have had this kind of personal touch before at a stay. Felt very much at home. - Very clean facilities, and good gym equipment - Very good food with plenty of selection - Nice beach with plenty of loungers and many clean pools
Stayed in March 2024
Reviewed: March 23, 2024
Nistor
GermanyEverything was good. Hazem was exceptionaly !
Stayed in March 2024
Reviewed: March 22, 2024
Kumar
IndiaNothing
Wine and food
Stayed in February 2024
Reviewed: March 21, 2024
Mihalovics
United KingdomEverything was amazing from the staff to the food especially Hamez make our stay unforgottable. Thank you
Stayed in March 2024
Reviewed: March 17, 2024
Marco
NetherlandsEverything was perfect. Manager hazem is the best manager in the world Everything is possible We site come back This hotel Needs 6 stars Food,service,pools,….everything lovely Go to This hotel
Stayed in March 2024
Reviewed: March 13, 2024
Amal
United KingdomNothing everything was so wonderful
Absolutely immaculate- hazem has been wonderful and so accommodating for our family. Nothing has been too much and always do with a smile, Heidi was so sweet and caring with our family - she helped us with so many of our requests and always so lovely.
Stayed in March 2024
Reviewed: March 13, 2024
Andrew
United KingdomFacilities and rooms
Hazem, Heidi and Ashraf were exceptional in looking after all of our needs
Stayed in March 2024
Reviewed: March 9, 2024
Kelsey
United KingdomNothing all was great
Very clean, all staff and Hazem were amazing!
Stayed in March 2024
Reviewed: March 9, 2024
Laurence
SwitzerlandExcursions with the boat with the hotel are missing.
Tout bien
Stayed in March 2024
Reviewed: March 8, 2024
Faramawy
EgyptStay was wonderful, beach and all facilities was near to the hitel and rooms, all stuff was helpful 🥰 specialy Mr Hazem Shehata
Stayed in March 2024
Reviewed: March 6, 2024
Ildikó
HungaryAll was the best.
The hotel was excellent, the staff very kindly, a lot of pools, all the services were perfect.
Stayed in March 2024
Reviewed: March 5, 2024
Verle
HungaryVery kind staff, amazing entertainment, clean and family friendly. Especially appreciate the kind help from Mamdouh from management.
Stayed in March 2024
Reviewed: March 3, 2024
Taiee
EgyptReally, it's an amazing hotel, staff very professional, nice, smiley especially Mr. mamdouh, he is a professional,friendly, nice, kind, and helpful guy. The animation was nice and extremely active in a nice way. The food was nice and a lot of variety Restaurants and rooms are so clean Strong WiFi Really, I recommend this hotel for families, honeymooners. For each need to be relaxed and doing activities at same time.
Stayed in March 2024
Reviewed: March 3, 2024
Simina
United KingdomThe karaoke was not very enjoyable, also there are certain groups of people who will request their own songs in bars and seems a bit unfair that all customers are stuck to listening German and Russian songs for the rest of the night. There should be a varied and inclusive playlist that all other nationalities who stay here can enjoy
Mr Mamdouh was extremely helpful at all times and made our trip completely stress free and enjoyable. Coffee and food was amazing and there is a lot to do, the swimming pools are heated and the staff was amazing. The private beach was beautiful and we also booked scuba diving from hotel and got to see some stunning reefs. Culina restaurant is really amazing too.
Stayed in March 2024
Reviewed: March 1, 2024
Timothy
United KingdomGreat location on the coast with it's own private beach that is good for snorkelling and relaxing. The staff are friendly and will help you organise your excursions and give travel advice. Food was great for every meal and facilities are all brilliant and in good condition. Can't fault it for our stay.
Stayed in March 2024
Reviewed: February 27, 2024
Mona
EgyptMr mamdouh was excellent and very helpful and pleasant. He went the extra mile for us to have unforgettable stay.
Stayed in February 2024
Reviewed: February 26, 2024
Sonia
CanadaNothing
Beautiful resort and the sandy beach is amazing. I would like to thank all the staff particularly the receptionist Ashraf and Mamdouh and Mr.Amir Ahmed. We are Sonia eager to come again.
Stayed in February 2024
Reviewed: February 26, 2024
Haitham
Egypt1-Some noise for the stuff in my floor and talk loudly 2- suppose as genius level 3 and more I should have clipper in my room and robe after shower
1- since I enter the hotel they welcome me as booking genius customer either warm great hospitality and try to solve any problem I face . Thank you again Mr .mahmoud in guest relations your support to solve all my problem 3- atmosphere very cozy and warm with many activities on the beach and swimming pool 3- quality of food is very nice 4-value f money equal to service I get and more 5 - they have here many restaurants but Mediterranean restaurant are very special and unique !! You must try it Guys 6 - thank you for front disk that they was very helpful and help me in check in quickly I didn’t take much time as usual in same round resorts well known . 7- thank you Mr. Waleed food and beverage manager. For caring so much about anything I want . Sure I will come again soon .
Stayed in February 2024
Reviewed: February 25, 2024
Mohamad
HungaryEverything was perfect.
Stayed in February 2024
Reviewed: February 25, 2024
Glória
HungaryJust a few hiccups. It took many asks and two days to get an iron & ironing board in our room, and the staff couldn't arrange to get us breakfast boxes in time. Also, even though this is a general problem with Egyptian resorts, do note that the all-inclusive cocktails here are made of cheap Egyptian spirits (especially rum and gin are not great). Go for vodka-based stuff or the fairly good local beer whenever you can.
The tasty and safe food in great variety and at flexible times, served among others by the kind, quick & friendly Yunis Ahmed. The spotless cleanliness of the rooms and facilities. The care and kindness of the staff, especially of Booking manager Mamdouh and bartender Mohamed Reda, and people at housekeeping who gave us romantic rose petal setups and snacks while they made up our room. The exciting entertainment options by their international team, including Shannon, Ksyusha, Viktoria and Elizabeth. The availability of no-fees ATMs in the lobby (go for National Bank of Egypt). And so many more things!
Stayed in February 2024
Reviewed: February 25, 2024
Ahmed
EgyptIt was an amazing stay, staff was really incredible professional, Mr Ashraf front desk and Mr Mamdouh Ali, did all necessary to make our accommodation nice and comfortable
Stayed in February 2024
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