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Suez Ain Sokhna Roud Km10 Before Alzafarana, 12121 Ain Sokhna, Egypt
15 August 2016
눉First, one night before I arrived to the apartment I received a notification from the bank that I was charged 117eur from something called Marcelia beach hotels which was not stated anywhere and later i figured out they are the ones who rent the apartment in the place and I had to pay the rest in cash. Second, when i arrived at the place i found out that it was not as mentioned in booking and the property was not directly on the beach. There was no water at the place, and when I called the owners they lied to me that there's a problem with the main pipeline of the city then when i walked downstairs and talked to people who own apartments in the same place I found out that the problem is in the infrastructure of these apartments and that the situation has been continuously like that in the area. Third, when i decided to visit the beach there were no beach and it was full of rocks and unsuitable for swimming at all. I didn't trust the reviews I read on booking but now i wish i had trusted them. When i called the owners to complain they switched off the phone for the rest of the days and we stayed without water for the rest of our stay and couldn't contact anyone to complain. It's a complete waste of money and time.
눇There was an Aqua park in the area as mentioned in the announcement and the amneties inside the apartment were as mentioned as well
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