Corniche El Nil, 99999 Aswan, Egypt
#25 of 36 hotels in Aswan
Guests' ChoiceBased on 1069 hotel reviews
7.7Cleanliness
7.8
Comfort
7.9
Location
8.9
Facilities
7.6
Staff
8.3
Value for money
7.7
Free WiFi
5.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Garcia
United Arab EmiratesWhile the hotel carries a charm, it is apparent that the facilities have aged and do not align with a five-star categorization. The culinary experience was modest, satisfying basic expectations but not exceeding them. Additionally, the presence of extra paid services was notable and could be included in the overall package to enhance value.
The hotel boasts an incredible location, offering stunning views and serene surroundings. The staff was outstanding in their helpfulness, making our stay more comfortable. Also, transportation to the island was impressively seamless, adding to the overall convenience of our visit
Stayed in April 2024
Reviewed: April 7, 2024
Philippe
United KingdomHaving guest relations answering messages and fixing issues 24h is definitely 5 star service Everybody in the hotel was very helpful throughout our stay and tried their best to make it special for us. We definitely had a good time and can recommend
Stayed in April 2024
Reviewed: March 26, 2024
Peeyush
United Arab EmiratesRooms were not clean up to the mark and bathroom fittings were old n used
Location and staff
Stayed in March 2024
Reviewed: March 20, 2024
Ranadhira
GermanyDinner buffet could have been better, spa was a little run down
Staff was lovely especially Christina was amazing! Thank you guys!
Stayed in March 2024
Reviewed: March 17, 2024
Anthony
United KingdomThe location is excellent. Just a short boat ride to everything and the boat is complimentary. The staff are very warm and friendly and gave us a free upgrade to our room. A fair choice of breakfast items to choose from.
Stayed in March 2024
Reviewed: March 16, 2024
Bavinder
United KingdomIt’s a little dated maybe the hotel needs upgrading. My room was great but required maintenance.
This beautiful hotel is in the most stunning and peaceful location. The world stands still and you feel calm as soon as you step off the boat. It is on ISIS island in the Nile and has wonderful views, the flowers fill the air with fragrance. It’s wonderful.
Stayed in March 2024
Reviewed: March 16, 2024
Sanella
EgyptVery friendly staff. Value for money.. Nice big and clean swimming pool.. Food is very tasty and cheap..
Stayed in March 2024
Reviewed: March 10, 2024
Mahmoud
Belgium"The rooms are spacious, but they are old and in need of renovation."
The island location is great and the spacious area allows for enjoyment of both the island and the River Nile. The breakfast is satisfactory, although it would benefit from more fresh juice options. Bed is comfortable.
Stayed in February 2024
Reviewed: March 3, 2024
Gavin
United KingdomGood location
Stayed in February 2024
Reviewed: February 27, 2024
Alexis
FranceThe room was not totally clean when we arrived and the hotel looked like it had a glorious past but struggles to keep it. Nonetheless the overall feeling was good!
Big room, great breakfast with a lot of options, frequent boats to join the city center, nice pools
Stayed in February 2024
Reviewed: February 27, 2024
Fallon
United States of AmericaI did not appreciate the staffer who stopped us to ask us to leave a review. It's okay to ask how our stay at the hotel was but not to demand that we pull out our phone on the spot to leave a 10 star review that moment. It was too demanding.
The location is beautiful.
Stayed in February 2024
Reviewed: February 25, 2024
Brenda
United States of AmericaSadly a farm water pump was running loudly all day till 730pm. And water poured out of our bathroom ceiling at 1030pm. It was addressed shortly after my reporting. No comp was offered for being woke up and having plumbers in the room.
Nice setting and decor. Comfortable rooms
Stayed in February 2024
Reviewed: February 25, 2024
Allan
NetherlandsNoisy kids running around late at night.
Swimming pool was beautiful but not heated. Staff were fabulous, especially around the swimming pool. Loved the boat shuttle to town. Great location.
Stayed in February 2024
Reviewed: February 22, 2024
Allan
NetherlandsSwimming pool not heated. A little boring, not much activities.
Clean, nice staff, relaxing.
Stayed in February 2024
Reviewed: February 22, 2024
Anupam
IndiaThe upkeep of the hotel is really not great. Bathroom door lock broken, bathroom leaking. Breakfast was average. The room given was nowhere to the image while selecting the room.
The location is wonderful. Probably that's the only reason for people to book.
Stayed in February 2024
Reviewed: February 16, 2024
Darwin
GermanyReceptionist staff was slow and not focused on handling the matter of a guest in front of him but kept sccepting interruption by other guests who were travel guides. It looks like a pattern that these travel guides do not respect the meaning of a “queue” and keep interrupting the receptionist while they are not standing in the line. Hair dryer was damaged and caused electricity in the room off 3 times. I told the receptionist in the early morning both orally and through a message but after I came back in the evening, the problem wasn’t solved. As a solution, we got moved to a smaller room with 2 beds instead of 1 bed. If things were not deescalated by receptionist manager and customer relations who apologized several times, we’d have given a very bad review.
Location on island and travel by boat was a great experience.
Stayed in February 2024
Reviewed: February 14, 2024
Jess
MalaysiaNothing
I booked for my tour guests they say they love it
Stayed in February 2024
Reviewed: January 27, 2024
Isabelle
EgyptLoud and unruly children of other guests running up and down the corridor and banging doors of their room. Totally understand it is not the hotels fault but it was very annoying when you are just wanting to relax. We did mention it to the reception staff. The hotel should be able to share with guests that children need to be supervised when in public places especially near the rooms. Our rooms were close to the lobby and reception area.
Welcoming and friendly staff. Comfortable room with everything you need.
Stayed in January 2024
Reviewed: January 24, 2024
Laura
Belgiumservice in the restaurant
great location, lovely people. Mustafa made our trip
Stayed in December 2023
Reviewed: January 24, 2024
Lavina
United KingdomTakes time to go back and forth if you need something on the main land. Like most properties in Egypt quite old and hence the flush took time to refill, like a lot of time and had to convince the staff to change the room, which was thankfully sorted. Check in and sorting issues took ages. Defo not 5 star
Located on an island, but they have boats for free to pick up and drop from the main land. Rooms are good however do check everything first when you enter. Nile Views are good and the buffet is value for money. They have 3 restaurants on the property. The guest relations manager was good
Stayed in January 2024
Reviewed: January 23, 2024
Sameh
EgyptSome of the items in the toilet needed maintenance and the staff were very responsive.
The location was nothing less than spectacular. Having your breakfast on the Nile river everyday worth every penny. The staff were very friendly and helpful too.
Stayed in January 2024
Reviewed: January 22, 2024
Nicole
Switzerlandfood is often cold, no drinks included in the evening, air conditioning on everywhere (even in January) and paper towels in the restaurant
fruit basket and drinking bottles in the room, clean room, very nice and quiet location, free ferry/shuttle (motorboat max. 10’ ride), swimming pool and staff
Stayed in January 2024
Reviewed: January 15, 2024
Shady
EgyptNothing
Location staff
Stayed in January 2024
Reviewed: January 11, 2024
Philippe
ItalyPyramisa deserves a 10 for their efforts to upgrade the hotel - and in particular the lady sitting at the guest services desk in the lobby - but the initial impressions at check-in weren't overly positive; with unprofessional and impolite service.
Location, location and location! What more could you ask for than a private island? The free ferry ride to the centre was really a treat. Excellent breakfast. Spacious room. Quite good dinner buffet with friendly waiter.
Stayed in January 2024
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