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El Gouna, El Gouna, Hurghada, Egypt
24 July 2015
눉My family were very sick because of your foods and the surprise was when we informed guest relation about the case, we accepted a respond our any kind of care from your side without any respond !!! 1) I believe you really miss the satisfaction and you do not care at all about clearance in main restaurant ( Please check randomly the chairs there, so dirty)! 2) We checked out and transfer to Sultan Bay hotel and compare the TV channels which were very poor as a 5 stars hotel compare with 3 stars hotel even BEIN and OSN were not found. 3) There is no safety in your battery cars as some cars have no lighting in the night !! 4) Maintenance works were doing in rocks in front of room doors cluster 4, the question is "is it the suitable time to do such works in high season"?!! 5) TV screens were very small in such suits. 6) Level of clearance in Jacuzzi made us to change our mind to do, please check marble as I think there is no renovation happened since opening !! 7) Pricing in fish restaurant is not matching at all with presented food and so high!. Finally, It is not my first time in Gouna but you really destroyed my vacation and both me and my family are shocked from the amount we paid to spend great holiday and totally were far below expectations.
눇Some one is called Reda House keeping
24 July 2015
눉Poor breakfast Very poor cleaning of rooms Very poor sound proof Very noisy rooms
눇Free wifi in the bed room Reception staff very friendly Sea view room with perfect sun set
23 July 2015
눉Wifi is charagable yet only free on common areas They actually charge for ICE!!!
눇Resort Location, pools, front beach, friendly staff, excellent landscaping and warm atmosphere.
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