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Jaume I, 13, Ciutat Vella, 08002 Barcelona, Spain
12 March 2016
눉No bed linens or pillow for sofa bed. Reception not open when we discovered this. Had to use bath towels as covers to keep warm. Reception 4 blocks away. Still no bed covers after 1st request at 11am on 2nd day. Had to go back at 7pm to ask again. Fadir on evening reception was good and had a duvet and pillow delivered, along with side tables and a chair as the small "dining" table had only 2 chairs for 3 people. The entire 7 days we were there no one came to clean. Extra bathroom towels were dropped off, but sheets were not changed, nothing was cleaned, garbage can was full and we did not know where to take it, and we had the same tea towel for a week. We had to go out and buy tea towels and toilet paper. There seemed to be no communication between reception and cleaning staff. Except for Fadir, service at reception was poor. Are they understaffed, poorly trained, or uncaring? The facilities were fairly good, but could be better with minor improvements: a soap dish or shelf in the shower, extra hooks on the wall to make up for small space for hanging clothes, more than one small towel bar to hang wet towels. A little more thought about the practicalities of how the space is used would be beneficial.
눇Location, security, decor. The apartment in an old building was beautifully updated while retaining some of the old character.
11 March 2016
눉Necessary to register and get key at a different location from the apartment. Really inconvenient when arriving from a 12 hour flight. Do not find out where the actual apartment is until after registration.
5 March 2016
눉Very noisy outside, Windows old style, need replacing to block out noise. Bed bit hard, maybe need spare blanket as air con too noisy to leave on
눇Large apartment with kitchenette, couch , great walk in shower, plenty of pressure
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