Dinner offerings were rather limited as was lunch. The hotel is not in a very convenient location if you do not have a car.

Breakfast offered an outstanding selection of food to suit most tastes. The staff were all very pleasant and co-operatve.

Stayed in April 2024

Car park was 17E per 24 hour period Breakfast was expensive so we didnt eat at the hotel

Decor of hotel was lovely Nice location in an affluent part of Seville Rooms were spacious and inviting Street parking available

Stayed in April 2024

Did not have breakfast. The room is good. The pool area is very nice

Stayed in April 2024

Location is far away from city center. There is a bus that takes you there but it takes about 30-40 minutes.

Big and comfortable room. Good amenities. Good breakfast.

Stayed in April 2024

In room basic facilities could be improved like electric kettle.

Hotel was good with decent facilities. Breakfast had really nice spread.

Stayed in April 2024

Modern minimalist design lacks storage. For example, instead of regular night stands with drawers etc, just one shelf, insufficient for all my stuff (eyeglasses, electronics, medication, keys, jewelry, tissues, book, brochures and so on). Minimalism is adequate for doll houses, not for travelers in a hotel!

Stayed in April 2024

Each parking lane should have been marked with a visable number. Also better marked the direction to the lobby entrance and payment mashines visable for the whole garage floor. The breakfast-food supposed to be hot (scrambled eggs, sausages etc) , should have been placed in the expected hot-containers (metal with cover and steaming hot water under) to keep it hot.

Exelent hotel, and top service. The beakfast had a lot of varieties, of good quality. The parking under the hotel is very conveniant when you come by road. Regular bus nearby into city center, or availeble taxies (take 10 minutes) just outside the door.

Stayed in April 2024

It is excellent hotel for the family holidays. Nice staff and breakfast.

Stayed in April 2024

To get out onto the balcony we had to step over a ridge about 30cm high, which was initially quite hazardous until we got used to stepping over it and then it was fine. The quality of the pic-nic breakfast could have been much better (we had this as our flight was early and before the restaurant opened for breakfast). It was really quite basic and clearly prepared the right before with damp buns from the soggy tomato slices. This should have been much better, given the excellent breakfast buffet by comparison.

I have just returned from a wonderful stay at this excellent hotel. The reception area is lovely and airy and very spacious with plenty of large comfortable sofas to sit and relax. There are lots of staff on at reception so any queery you have can be dealt with immediately without a long wait to speak to someone. We had an excellent twin deluxe room on the 3rd floor with a balcony overlooking the pool, which was fabulous. The pool was clean and we witnessed alot of cleaners/maintenance people working hard during our stay to maintain the lovely grounds and social areas which were very clean. There were plenty of sun loungers by the pool. The breakfast buffet was excellent with plenty of choice, the food was well stocked and though busy there were never queues to get food. The staff were friendly and couldnt do enough to make our stay pleasant. Our wake up call was punctual. There is a small taxi rank right outside the hotel entrance so always a taxi immediately on hand to go into the centre for an average of only 8 Euros.

Stayed in April 2024

The window of my room was so small compared to other rooms and it was always quite dark in there.

Room size, pool area, dining area.

Stayed in April 2024

My car Mini, was parked opposite in Calle Orinoco and thieves stole bags concealed inside the boot. They must operate in the area, so beware! Let your customers know. I reported my theft to the Policia Nacianal 9th April 2024.

Clean and bright facilities

Stayed in April 2024

Parking is expensive. Our room was full of dust and lack of fresh air. The hotel is rather old

check-in and out were fast and staff was helpful. Location is good

Stayed in April 2024

The swimming pool was closed at the first 2 days, and the weather was incredible, very hot. Then, they opened the swimming pool but they didn’t tell us anything and the opening hours were short (12h - 19h), it was sad.

The breakfast was amazing and the staff was very kind.

Stayed in April 2024

Quite far from the center and some basic equipment like water boiler to make some tea/coffee was not available.

Spacious room, far view from the window, clean spaces as well, and large common spaces (not too cozy)

Stayed in March 2024

The rooms don’t have proper acoustic isolation and you can hear perfectly the other guests and people walking on the corridor.

The hotel design, the cleanliness, the room was very spacious and comfortable

Stayed in March 2024

Breakfast room too noisy Lack of soul in the hotel The night bar is not cosy, cold atmosphere ; situated in a corner of the hall. The other bar is like a cantine....it seems you are a cheap restaurant.

Close from the airport, not far by taxi from the center 10mn drive. Beds are comfortable ; rooms spacious.

Stayed in April 2024

Gym was awful, 1 treadmill, one cross trainer, a death trap of a spin bike and a broken cable machine , leak in room at the window and put beside a couple with screaming baby for 4 nights when asked for quiet room , when I complained I was told “oh sorry” I won’t be back and I actually liked the Silken chain

Clean, tidy, nice bed, spacious room, nice foyer and bar

Stayed in March 2024

Maybe the location but that is fine as you have bus stops to main places nearby.

Everything. Great breakfast buffet. Can expect more.

Stayed in March 2024

Attention to detail was lacking. TV and safe did not work. Cleaners forgot the bath mat and to refill the shower gel. Considering we paid Easter break rates and they profess to be 4 stars we will not be returning.

Clean and luxurious accommodation. Efficient check in and check out.

Stayed in April 2024

This is the holly week so the room rate is super super high .............

The hotel is out of center, but we can park car around the hotel and easy to get taxi to the center. The room is with 3 beds for us, just good enough. The reception and tourist information are very willing to provide information. Actually I had been in this hotel several times, and I think I will come back in the future.

Stayed in March 2024

We stayed in the days of big rain and storm in Sevilla, and unfortunately the windows were not isolated well so the cold air and the rain were coming in between the edges, so the window sill was totally wet and it was cold in the room as the heating was not working. We informed about it on the reception and the kind receptionist has noted that the room must be blocked until the windows are fixed, which was very professional.

Super clean and beautiful hotel and rooms, very kind personal. Rich and delicious buffet breakfast. Location is not far from the center, we could walk to the city and also there is a closeby bus station.

Stayed in March 2024

Everything in the hotel was really good can't complain about anything except some leakage of rain water in the room. There was big eakages in the basement parking. Paths were messy with waste material.

Large place. Hotel can easily accommodate 1000+ people. Breakfast, lunch and dinner options have variety. Being a vegetarian I was shocked to have many options and all were tasty.

Stayed in March 2024

Nothing really. Main points were all good.

The hotel is a little quirky. It is absolutely lovely inside, spotlessly clean, marble floors and fantastic spaces. It looks like it was indeed a palace at some point in the past, as the architecture at either end of the main reception area harks back to earlier times. All this beauty seems to have been covered up on the outside though, and the outside of the building looks very tacky indeed. Windows looked in dire need of cleaning and the rooftop sign for the hotel would not have been out of place in 1950s America. Quirky. Dinner in the hotel was superb. We had the opportunity to eat outside overlooking the garden. The food was lovely and the staff friendly and approachable. It was very relaxing. Our room was spacious and comfortable with a 'terrace' that had a steep step to access. Lovely and quiet though, and a pleasant place to sit and enjoy the peace. Breakfast was pretty good, with good coffee and a good selection to suit most palates. The underground car park was spacious and most welcome in the city. Access from the car park was straight up to reception. Check-in and -out were easy, with helpful and friendly staff. We'd definitely consider this hotel again if we're back in Seville.

Stayed in March 2024

no slippers available, this is not acceptable for a 4 stars hotel, breakfast is lower than the one offered in the past years

good value for money, close bus station to city center, taxi line right upfront, cleaning ladies are the best

Stayed in March 2024