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  5. Reviews of Hotel Alcázar

Reviews of Hotel Alcázar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Menéndez y Pelayo, 10, Nervión, 41004 Seville, Spain

#170 of 201 hotels in Seville

Guests' Choice

Review Score

Based on 722 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    We requested a quiet room via booking.com but got no reply. We were put on room 104 which is possibly the noisiest ever so we asked to move. A rather grumpy young woman said no, but another reception person was more helpful and moved us up to floor 5 which was still noisy at the front but better. The same grumpy person refused to supply extra little pots of cream for the room, apparently its a gift for the first day only...come on this is not a cheap hotel. Didn't spoil the stay but front of house staff should be welcoming and helpful.

    Good location to walk to most of the city. Fantastic rooftop bar . The hotel is modernised with a nice reception area.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Noticed that the hotel had been refurbished since our last visit, we intend to stay there every time
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with View
    • Stayed 2 nights

    Breakfast

    Location and Room

    Stayed in February 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel stated that parking might be available but could not be guaranteed. I would advise anyone to plan on finding public parking at a garage nearby, as the supposedly available parking will probably not be available.

    The room was nice, the location and view were great, the breakfast was good.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 2 nights

    The single less positive point was the "views" from the single window of the room !

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    I was there only 1 night and was exhausted from travel so I was comfortable enough. If I had stayed longer I would have
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very difficult to control the room temperature. The thermostat seems not to work.

    Beautiful location. Wonderful front desk person. Very clean.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room was too hot even though the heating wasn't on

    the location is perfect

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The website says they offer sightseeing tours and reservations for the city’s main attractions however when we spoke with reception they said they did not offer this service. Also the towels were fairly small and thin more like a bath mats than towels. The hotel does not have a restaurant but it does offer room service.

    Location was great close to main attractions. The hotel was modern and clean. The staff were friendly and helpful. The room service was nice and was reasonably fast.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a bad smell coming from the bathroom in one of the rooms. They were unable to get us another room without this issue.

    Location is perfect

    Stayed in February 2024

  • Reviewed: March 4, 2024

    9.0
    Our 7day day was very nice with excellent weather and easy interesting walks around this beautiful Clean City.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with View
    • Stayed 7 nights
    • Submitted from a mobile device

    All very nice.

    It’s Location and views over Park and city.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Reasonable good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights

    Parking garage is a joke. Very tight spaces and poor access. Will never recommend to use hotel parking lot.

    Convenient location to see city attractions.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Cozy room close to tourist attractions in Seville
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The room was equipped with everything I need in the room, though, a little bit uncomfortable. (probably because the room is unusual shape of 'ㄱ'?)

    Very close to tourist attractions (Plaza de Espana, Catedral de Sevilla, etc.), friendly staffs, very close to EA line (from airport)

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Well maintained hotel in a great location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    The facilities were very minimal - it would have been useful to have a bar or a cooking area for example.

    The location is superb, I enjoyed the breakfast and the staff were friendly. The room I stayed in was simple but comfortable and cleaned regularly.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Highly recommend
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location, clean and tidy

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Good value for money & great location
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    Traffic was loud & no sound proofing in room so could hear people talking and moving around in other rooms.

    Clean, room service, big tv with screen casting options, great view!

    Stayed in February 2024

  • Reviewed: February 15, 2024

    7.0
    Comfortable and good location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Stay here often if I need an early start to get to Seville airport. Very close to bus station and convenient for centre of Santa Cruz

    Stayed in November 2023

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Breakfast did not have anything warm :(

    The location is great, staff was helpful, rooms were clean.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Perfect location, very central.
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night

    Nothing

    Rooms were spacious and clean.

    Stayed in January 2024

  • Reviewed: February 6, 2024

    9.0
    Perfect location to the old town and close to the garden was a Bonus !
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could have been included

    The Location, large comfortable space

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Great location for exploring Sevilla
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    Only two sachets of instant coffee for 2 people for 3 days

    Views, location and cleanliness

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Great city hotel close comfort 3star plus!
    • Leisure trip
    • Group
    • Comfort Double or Twin Room with View
    • Stayed 2 nights

    No small fridge

    Payed the extra for room with view and was definately worth it, straight view to the cathedral. Modern TV (airplay from phone to watch movie) Shower was modern. 10min walk to the city centre. Room good size Didn't get the breakfast option

    Stayed in January 2024

  • Reviewed: January 30, 2024

    7.0
    Nice location in front of Jardines de Murillo
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The heating system gave off bad smell Products available for breakfast were limited and could have more for 12€

    Good location, clean room, comfortable bed, large TV, and convenient bathroom

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room size is average, closing room doors on the same floor can be heard very well.

    The location and the friendly helpful staff. Comfortable beds. Luggage storage.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Perfect location for Seville Attractions
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy plumbing

    Very close to main attractions

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 2 nights

    Breakfast was great.

    Stayed in January 2024

Showing 1 - 25

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