Rafael Altamira, 7, 03002 Alicante, Spain
#10 of 76 hotels in Alicante
Guests' ChoiceBased on 875 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.3
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Myles
United KingdomSuperior room spacious with nice raised lounge area. Pool area nice, gym small but nobody else using it!
Stayed in April 2024
Reviewed: April 15, 2024
Janice
United Kingdom. The shower was very temperamental - either freezing or boiling and difficult to get to the right temperature! Lots of noise from outside in the evening but you are right in the middle of the city.
We enjoyed the general decor of the hotel and we had a lovely room with a small balcony to step out on to. By virtue of the room number 221 - we could see down the street to the marina in the distance. The bed was comfortable and everything was lovely and clean.
Stayed in April 2024
Reviewed: April 15, 2024
Daniel
United KingdomVery comfortable & nicely designed rooms. Great rooftop area. Wonderful breakfasts and very helpful staff. Location was perfect for exploring the city.
Stayed in April 2024
Reviewed: April 13, 2024
Ian
United KingdomWifi was poor and didn’t get it throughout the stay. Rooftop pool, lots of kids playing with beach balls in there when our impression was of a spa hotel not a playground.
Close proximity to the center of Alicante.
Stayed in April 2024
Reviewed: April 8, 2024
Robert
United KingdomNothing
Clean and central the staff made us feel welcome
Stayed in April 2024
Reviewed: April 7, 2024
Helga
IcelandThe pool area was great.
Stayed in April 2024
Reviewed: April 4, 2024
Carolyn
United KingdomThe shower gel dispensers in shower!
Not a cheap option, but well worth it, particularly the room grade we chose. Breakfasts great. Staff lovely. Central location. Wish we’d booked a third night - oh well. Would def stay again.
Stayed in March 2024
Reviewed: April 4, 2024
Emma
United Arab EmiratesN/A
The rooftop bar is amazing - a sun trap perfect for cocktails
Stayed in April 2024
Reviewed: April 3, 2024
Steve
United KingdomLoved everything about the stay.
Loved the fabulous greeting upon arrival. The hotel itself was stunning. The food was great. The room was very tastefully decorated and very spacious. This is a truly 5* hotel. Comfort and an exceptionally high standard of service.
Stayed in April 2024
Reviewed: April 3, 2024
Gordon
United KingdomMinor issues the hotel may wish to consider. Leaving the roof terrace bar open until after sunset. The pool could be a little warmer.
Superb Hotel. Very Clean. Great Location. Excellent Staff. Great Breakfast. Great roof terrance/bar. Great spa.
Stayed in April 2024
Reviewed: April 2, 2024
William
United KingdomOn the down side there is a sauna in the spa area, unfortunately there is a small on in the men's changing area and another small one in the ladies changing area, I expect to be able to use the sauna and all facilities together with my wife
The room was well appointed and spacious and had all the facilities I would expect. The staff were friendly and helpful and the breakfast was very good too. The restaurant provided some excellent dishes and service was good.
Stayed in March 2024
Reviewed: March 31, 2024
Keith
United KingdomOpen bathroom not our preference and toilet door wouldn’t close properly. Shower couldn’t be adjusted so not usable for us. Air conditioning didn’t appear to work.
Charming staff, fine location, good bed and nice tapas bar.
Stayed in March 2024
Reviewed: March 26, 2024
Anthony
AustraliaIt’s a bit odd how the glass shower screen in my bathroom was installed on a different side than the shower head. Inevitably water splashed everywhere. My friend’s shower in a different room on a different level apparently flooded the bathroom as well. Breakfast was good with a reasonable choice, but not memorable.
Fantastic location, beautiful stylish building, really lovely and welcoming staff, super clean, amazing and comfortable bed and linen. Slept well despite the central location in the middle of the action during Semana Santa.
Stayed in March 2024
Reviewed: March 25, 2024
Robert
United KingdomThe bed was a bit firm for me. There was rubbish in the bin when I came into the room, no issue just odd.
Well located modern five star hotel with a chic and distinctively local style..small indoor pool on the roof. Friendly and capable staff. Good breakfast. Easy to recommend.
Stayed in March 2024
Reviewed: March 25, 2024
Tarja
FinlandAir condition didn't work in the room and sauna wasn't ready when it should have been. We were picking up our luggage time 12:05 when reception called it is time to go... Not nice feeling at the end.
Sophisticated atmosphere, glass of cava when we arrived, location center of the city.
Stayed in March 2024
Reviewed: March 24, 2024
Gerard
IrelandRoom location was poor and breakfast was excellent.
Stayed in March 2024
Reviewed: March 19, 2024
Magnusson
IcelandNothing
Breakfast top class....
Stayed in March 2024
Reviewed: March 18, 2024
Grace
United KingdomGreat location. Staffs are friendly. Room very comfortable. Rooftop sun lounge was great. Everything was nice.
Stayed in March 2024
Reviewed: March 17, 2024
Matias
Dominican RepublicWhat we didn't like was the bathtub, extremely uncomfortable
The location is perfect, walking distance to all the interest points and very close to restaurants. The included breakfast was excellent. We enjoyed our stay.
Stayed in March 2024
Reviewed: March 17, 2024
John
United KingdomNothing but would be good to know more about the building’s history as no information pack in room.
Warm welcome on arrival with nice glass of cava. Very friendly and helpful staff. Excellent central location well placed for all key attractions, beach, promenade, shops and restaurants. Comfortable room. Good breakfast with wide selection of food including cooked breakfast + very attentive staff. Offered cold complementary bottles of water on departure. Effective and quiet air conditioning in room.
Stayed in March 2024
Reviewed: March 15, 2024
Diana
United States of AmericaOur upgraded room was exceptionally bright and spacious. Comfortable beds, sofa and chairs, spacious bathroom with bathtub and separate shower. Bathrobes & slippers were great for relaxing.
Stayed in March 2024
Reviewed: March 14, 2024
Ieuan
United KingdomThere was nothing we didn't like.
Everything, the room was beautiful, Service impeccable, and fabulous location. I would highly recommend this to anyone.
Stayed in March 2024
Reviewed: March 13, 2024
Noel
IrelandThe staff made the whole trip simply fantastic. Very attentive, helpful and always there with a smile. One of the best hotels for staff service we have ever visited and this includes some big 5 star hotels in Ireland. The food was excellent and the accommodation very nice.
Stayed in March 2024
Reviewed: March 8, 2024
Aliyah
United States of AmericaMinor, and it could’ve been user error, I couldn’t get the shower water to be hot.
Beautiful, cozy and quiet. After a long trip, this was exactly the restorative rest I needed.
Stayed in March 2024
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