Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
Avenida de América, s/n, Zaidín, 18006 Granada, Spain
3 June 2016
눉The cleaner downstairs in lobby was rude to me when I accidentally stepped on the mopped fall, which was not signed. I went to tell staff at hotel, but due to language barrier they didn't understand. The situation made me feel frustrated. Also That the spa wasn't heated. The TV in the hotel is very dated and didn't give the option to change language on remote control, like most hotels have.
눇The bed was very comfortable. The bathroom is a good size and room is big for a hotel room. The view from upstairs is amazing!
29 May 2016
눇I ile the every one was working there at the time I was staying at the hotel ❤️❤️
1 June 2016
눉I was really disappointed by the attentiveness of the hotel overall. On the last night of our trip there was no hot water from the time we got back to our room at 9pm until the time we left at 6am. We were told nothing could be done. And nothing was done, this was really disappointing given that I'd paid Euro184 for the last night and on top of that when I complained at check out the staff told me there was nothing in their authority that they could do. They took my number down so the relevant person would contact me but that never happened. We were travelling as a group of 9 which included three children under three and the fact we had no hot water to clean and shower was beyond disaapointing the fact that they have done nothing about it not even called to apologise is just disgusting. Awful place don't stay here if you expect any level of service a four star, which is how they advertise themselves, would normally provide. They are closer to one or two star. Just appalled frankly at their discourtesy.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.