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Marqués de la Ensenada, 16, Madrid City Centre, 28004 Madrid, Spain
22 April 2015
눉The apartment was horrible. The aircon doesn't work until June even though advertised. There's no safe in the room. The staff don't clean the place even after multiple reminders. The lock was broken and we got just 1 key. Never staying there again
21 February 2015
눉Staffs barely speak English. They didn't even try. On the day of arrival, I called to the reception to ask about the parking lot, when somebody answered and said wait, then just hung up for a couple of times. When I called 4 or 5 times, a lady answered and said "Call tomorrow, there is no English speaking staff right now". When we finally arrived the hotel/apartment, I asked where is the entrance to the parking lot (even though it was kind of obvious, I was just trying to make sure), staffs kept saying "do not park the car in the other side parking lot, park here!!" Finally, I came out of the lobby with a young bell boy, and he pointed out where the entrance of the parking lot is. Facility was old, but seemed clean.
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