Rector Benito Rodríguez Rios, 1, 38400 Puerto de la Cruz, Spain
#401 of 507 hotels in Puerto de la Cruz
Guests' ChoiceBased on 222 hotel reviews
7.2Cleanliness
7.5
Comfort
7.2
Location
8.2
Facilities
7.2
Staff
8.5
Value for money
7.8
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Penelope
United KingdomNot a ll ot the food dinner time was excellent very good
C l can and t dy very warm weather beautiful in fact every day.
Stayed in April 2024
Reviewed: April 18, 2024
Bernadette
IrelandThe accommodation was comfortable and clean. We were allocated 2 studios on first floor. Unfortunately there was an issue with cockroaches in the studios on a few occasions. We asked to change apartments but there were non available, which cause some distress to two female travelers.
Staff were friendly and nice pool area.
Stayed in March 2024
Reviewed: April 2, 2024
Josephine
United KingdomThe swimming pool could have been a few degrees warmer
The staff, comfortable value for money.
Stayed in March 2024
Reviewed: February 28, 2024
Tom
United KingdomRooms were dated, we were on the bottom floor 003 and it was just a very old badly located room… balcony was terrible and in the morning times you could here everything so if you wanted a lie in then you literally couldn’t
Good location, lovely staff
Stayed in February 2024
Reviewed: February 26, 2024
Jacqueline
United Kingdomserved our purpose for one night
looked nice clean
Stayed in February 2024
Reviewed: February 16, 2024
Ingunn
IcelandLike many hotels in this area everything is very old and would need to be updated a little bit.
Very clean nice hotel with small kitchen. We stayed on the 4 floor and had a nice view and nice balcony with furniture. Staff were friendly and very helpful. The pool area was ok.
Stayed in February 2024
Reviewed: February 8, 2024
Piotr
PolandThe bathroom in the first apartment was terrible and requires renovation, not refreshing
Location and room with kitchen
Stayed in November 2023
Reviewed: February 4, 2024
Ella
United KingdomThe swimming pool was only sunny in the morning, so if you are the person who likes to lay and have a dip in the pool all day, that would not be a great place to stay.
The hotel is located in the La Paz area of Puerto De La Cruz, which is very nice area but the hotel is close to very busy road, which spoils it a bit Also, from the room I stayed in, the view was on one side over El Teide but also on a petrol station. The room was clean and good enough for my stay (I was also working remotely). The bed was OK, but the pillows were not the best.
Stayed in February 2024
Reviewed: January 20, 2024
Kathryn
IrelandThe pool was very cold. Towels lelt on sun beds.
Basic accomodation,good value for money. Issues on arrival were dealt with swiftly. Friendly staff.
Stayed in January 2024
Reviewed: January 10, 2024
Richard
United KingdomRoom was lacking a view.was dark in room and sun didn’t reach so it was cold.cleaning was not good.my feet soon became dirty on room floor
Location.food very good and hot.good selection.drink prices reasonable.cheaper than nearby bar
Stayed in January 2024
Reviewed: January 10, 2024
Ross
United KingdomMy room was next to busy road.. noisy at certain times.
Staff
Stayed in January 2024
Reviewed: December 12, 2023
Michael
United KingdomInterior and decor was very dated.
The swimming pool and breakfast
Stayed in December 2023
Reviewed: November 30, 2023
Thakrar
United KingdomThe bath tub had black marks of mould
The location was good, size and facilities were ok
Stayed in November 2023
Reviewed: November 21, 2023
Helen
United KingdomWas worried before going as had seen recent reviews on other sites that the place wasn't clean. Worries totally unfounded!
Nice pool, friendly staff, big room, excellent location for walking into town (as long as you like hills) with good local bar round the corner. Kitchen equipment more than adequate (unlike in some reviews). Room cleaned every 2 days. Lots of storage space. Pool view but not noisy ! Excellent value for money.
Stayed in November 2023
Reviewed: October 4, 2023
Aigooo
LatviaKitchen could be a little better equipped, but for 2 nights it was doable. Very uncomfortable pillow (sorry, but my ears hurt in morning how hard it was). Silent hour start from midnights. We had problems with spanish neighbours who decided to party all through saturtday night, reception apparently couldnt do anything about it.
Nice view to pool from balcony. Pool itself was really nice. Room was clean, even though it is outdated. Good temperature inside room.
Stayed in October 2023
Reviewed: September 8, 2023
Maria
SpainQ no son comodos
Q son baratos
Stayed in September 2023
Reviewed: August 21, 2023
Cristiano
PortugalThe food…
The apartment and location.
Stayed in August 2023
Reviewed: August 14, 2023
Igor
United KingdomThe hotel is a bit dated so I think it wouldn benefit with a refurbishmemt
Everything
Stayed in August 2023
Reviewed: July 20, 2023
Elizabeth
SpainHave to be honest and say - the food could be a lot better. I opted for breakfast included which is unusual for me. It would be better to not serve food of that standard, but leave everyone to self-cater or serve cold breakfast choices only. The hot food items looked like they'd died a decade ago. Was tired on the last night of my stay and decided to opt to eat in at the dinner buffet. Bad choice. The food on display looked liked it had been prepared by a five-year old then been hung out to dry. Say no more.
I had a studio apartment on the 4th floor. It was the perfect size for one. It was on the quiet side of the hotel away from the pool area which was good. Had a balcony with a view of Teide when the clouds lifted. Studio was very clean and had all the basic equipment in the kitchen for cooking if you wanted to.
Stayed in July 2023
Reviewed: July 5, 2023
Ann
United KingdomI didn't have breakfast.
Stayed in June 2023
Reviewed: June 11, 2023
Keavy
United KingdomOur room was basic and a little bit run down, could do with an update probably, for example it didn’t have many convenient sockets for charging phones etc. But the beautiful views made up for it and it was always very clean. The staff are great.
Great central location, comfortable and clean with very friendly and helpful staff. The pool is really amazing and the terrace is very beautiful, great to relax and enjoy the sun.
Stayed in June 2023
Reviewed: June 10, 2023
Viktor
Ukraineeverything was good
Very nice place
Stayed in May 2023
Reviewed: May 20, 2023
Brenda
United Kingdomso good going back 16 jJULY loved my buetiful veiw of mountains hope to have that veiw again if posable thanks loved room staff who made my holiday kind regards brenda
Stayed in April 2023
Reviewed: May 9, 2023
Maria
United Kingdomoutlook, customer focus
Stayed in May 2023
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