Different locations, 18193 Sierra Nevada, Spain
#273 of 435 hotels in Sierra Nevada
Guests' ChoiceBased on 35 apartment reviews
7.4Cleanliness
7.6
Comfort
7.3
Location
7.9
Facilities
7.3
Staff
8.3
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 31, 2024
Mitul
United KingdomThey'll send you an almost daily message to check in online - pretty annoying after a while. Also apparently you get charged if you use the bins. Never heard of that anywhere before!
Comfortable accommodation and rooms as shown in the pictures. A good affordable place to go skiing, warm rooms and hot shower. Rooms can easily fit two people in the two sofa beds.
Stayed in March 2024
Reviewed: February 17, 2024
Lesley
United KingdomQuite small for 6 people , the kettle keeps boiling if u don’t take the plug out, the lid of the kettle fell off a few times while pouring luckily the kids weren’t standing nearby, it says it’s 6 min walk from town but it’s not
Stayed in February 2024
Reviewed: March 10, 2023
Nvravenhorst
SpainWhat we disliked most was that the apartment was NOT at the place google maps nor booking.com says. So we thought we were at walking proximity from the ski slopes, but it ended up being a bit further (but still doable). There was only 12h parking max available in front of the apartment, so we had to park a bit further. We had the 6 persons apartment, occupied with 3. With 3 people it was sufficient, with 6 maybe small. There is a warm water boiler (100 liters), so if you are here with 6 people, you cannot all have a shower in one evening. Also a (minor) thing was that the organization sends emails about the check- in procedure on almost a daily base. Its good to be clear, but this was too much.. Emails and messages were like 2x A4 format, sending out almost each day.
It was easy to pickup the keys at the hotel reception. There was plenty of free parking available there. The apartment was simple, but quite new! Newly renovated ceiling, windows, bathroom, kitchen and flooring. The shower was amazing! Alot of water pressure for a very nice shower. Also we had nice views on the slopes. It was very nice that the reception / service / help was all very accessible trough whatsapp and fast reply. All in all it was good value for money.
Stayed in March 2023
Reviewed: February 11, 2023
Antonis
CyprusThe fact that I needed to go get the keys from a higher elevation hotel to enter the apartments which are located 2 streets above the main square.
The location, the equipment of the apartment and the fact that Jose was ready to drop us off to the apartment location due to bus delayal.
Stayed in February 2023
Reviewed: February 14, 2022
Fretwell
FranceCheck in was a nightmare - difficult to find the place and park, no-one spoke English (except on a phone line which was busy); a horrible form to fill in online (wanted to know my nationality, but didn't have a tickbox for English or British or UK or Inglaterra!); and then had to make a E150 deposit online. The apartment was good, but a bit horrid and gloomy to access it through the underground car park.
Good facilities
Stayed in January 2022
Reviewed: January 27, 2022
Nina
SpainIt was a little difficult to sleep some nights. The sliding doors from other apartments make noise and some people were up all night it seems
Great location, near the chairlift that goes down to the center (you can use it without skies as well so just as transportation), cute little apartment.
Stayed in January 2022
Reviewed: January 10, 2022
Cillianh
Irelandwe had to pick the keys up from a different location to the property. but it was quick and simple and we were on our way to the appartment with no problems.
Stayed in December 2021
Reviewed: December 24, 2021
Philimon
SpainThere were a few bits and pieces in the flat that were about to or falling apart.
The apartment was better than the photos on booking suggested. The apartment was cosy and had the essentials. It was a 5 minute walk to the ski lift.
Stayed in December 2021
Reviewed: February 27, 2024
John
United Kingdomneeded to walk as my bus was leaving before the local busses started. This was not an issue for me, but it may be for elderly people or those with young children.
Very clean and the host Jośe was extremely helpful.
Stayed in February 2024
Reviewed: February 12, 2024
Viviana
ItalyWhen we arrived, the accomodation was not what we had paid for. There was a bunk bed for 2 and a sofa bed for 1 . We were 4 adults and two of us with back problems. The bunk bed was in a small corridor and the sofa bed was in a small kitchen room. The sofa bed was small, with broken wooden slats and dirty. There was also a broken toilet roll holder, a very dirty toaster and dirty cushions. The duvets were not proper duvets but wrong sized (bigger) bed covers stuffed inside the duvet covers. We had to stay there for 2 days and 2 nights because they refused to move us to a bigger, better and what we had paid for accomodation. It was highly inconvenient , in the middle of our holiday, to have to repack and move all our luggage and food from one place to another.
The cleaner and maintenance man were most kind and helpful and so was Sara D. at booking.com who tried her best to get for us a decent accomodation, but only managed to get us a 15% reduction on what we had paid, although we are still waiting for it to arrive. After 2 days and 2 nights we were finally moved to a lovely accomodation which was what we should have got on day 1.
Stayed in February 2024
Reviewed: January 13, 2024
Francisco
SpainThe apartment was really small (for a family of 4. The sofa, which was a bed for two also, was really small and not comfortable at all. It was hard trying to sleep there. Furthermore, there were no curtains so the light entered from very early in the morning and there was no possible privacy. On the other hand, the kitchen warehouse was really minimal. There only were 4 plates, 4 forks and for knives. Not even a colander, nor a bowl. It was a really u comfortable apartment, specially when you pay for a family of four. We left two days early as we were really u comfortable and unable to sleep on that hard sofa. And, justo as an idea, but as It is an appartment in the snow, It could have a hair dryer....
The apartment was warm.
Stayed in January 2024
Reviewed: March 14, 2023
Jonathan
SpainThe description was wrong 25m2 instead of 40m2 and dirty.
the location
Stayed in March 2023
Reviewed: February 14, 2023
Predrag
CanadaNothing in particular. The apartment met our expectations.
The check in and check out process was very smooth thanks to a great support from Jose. He was doing an extra step to ensure we had the latest road condition info, and explaining whatever we needed help with. The apartment is nice, bright, warm, clean, close to ski lift and great hotels if you desire to go out. It has nice views onto the ski trails and the ski village. We would recommend this place without hesitation. Predrag and Vesna
Stayed in February 2023
Reviewed: March 5, 2022
Hodge
Spainwe liked everything.
clean and modern. the beds were so comfortable.
Stayed in March 2022
Reviewed: March 5, 2022
Gonzalo
SpainThe apartment is simply not designed for comfort. No closet with drawers, very few hangers, no soap hangers, toaster not working, furniture was all over the place,
Stayed in February 2022
Reviewed: February 25, 2022
Gray
SpainWindow looked out on a delapidated wall. No views other than that. Some parts of the flooring needed replacing. No hairdryer or hooks to hang wet towels. Table had a piece of trim missing. Coffee machine was one that went on the cooker only made1 cup at a time. Room no was H5 which after a phone call found out it was on the first floor, try and find that. Check in was after 5 but check out was 10am. Only window did not open unless you were really strong and the blind covering it had holes in it. No pictures to add colour to the walls which gave it a cold feel. Would not recommend for the amount paid and even charged 15e per day to park. When given keys was told to leave it tidy and do the washing up
Best was the duvet and the shower
Stayed in February 2022
Reviewed: December 28, 2021
Claudia
United States of AmericaThere was no soap to shower with, our apartment was right across the building’s entrance and people were screaming and ringing the door at 6 in the morning. but that wasn’t the worst part. The worst was not being able to shower, the heater was off. when I told the customer service rep she replied to wait another 30 min because the heater took a while to work. it turned out that someone had turned off the heater. the customer service apologized and offered for us to stay a bit longer, but I refused because we had already packed and our things were in the car already. also the parking spaces are tiny and I scratched the car.
nice views, comfortable beds.
Stayed in December 2021
Reviewed: April 23, 2024
Beltrán
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: April 4, 2024
Luis
PortugalThere are no comments available for this review
Stayed in March 2024
Reviewed: March 24, 2024
Paul
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: February 7, 2023
Martin
GibraltarThere are no comments available for this review
Stayed in February 2023
Reviewed: March 14, 2022
Fabian
GibraltarThere are no comments available for this review
Stayed in March 2022
Reviewed: December 24, 2021
Daniel
SpainThere are no comments available for this review
Stayed in December 2021
Reviewed: February 26, 2024
Liis
EstoniaThere are no comments available for this review
Stayed in February 2024
Showing 1 - 25
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