Paseo Balcón de Europa, s/n, 29780 Nerja, Spain
#16 of 27 hotels in Nerja
Guests' ChoiceBased on 472 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.8
Facilities
8.5
Staff
9.0
Value for money
8.4
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Brian
IrelandTwo single beds together but they moved a little! Very small complaint!
Great location, roomy apartment!
Stayed in April 2024
Reviewed: April 14, 2024
Ian
SpainSee above.
Sometimes the food ran out. Sometimes it was cold. On our last day the tea/coffee machine didn't work for a while.
Stayed in April 2024
Reviewed: April 14, 2024
David
ZimbabweIf we booked again would prefer a room to the side as understand there's noise from the square with revellers and street cleaning. Otherwise no criticism, brilliant!
Exceptionally clean and well equipped, comfy beds. Compared to another place near restaurant 34 a 1000 times better value! Breakfast very good with half hour sittings. Highly recommended!
Stayed in April 2024
Reviewed: April 13, 2024
Catherine
United KingdomBed settee was very uncomfortable. Struggled to sleep
We upgraded to Seaview and given the opportunity to check out 2 rooms. We selected the top floor with large balcony and fantastic views (room 306). Brilliant location right in the heart of Nerja next to the Balcon. Valerie on reception was very helpful and friendly
Stayed in April 2024
Reviewed: March 22, 2024
Carmel
United KingdomNothing to dislike
Lovely room on the top floor, with a die for balcony. Lovely helpful staff and a nice breakfast over looking the sea
Stayed in January 2024
Reviewed: March 20, 2024
Hugh
United Kingdomnoisy til 1 am.with people in bars outside terrace....noisy with street cleaning and furniture cleaning from 6am....it was a problem...the english TV channel availabil;ity is limited there should be more on offer,
staff are helpful.....central location
Stayed in March 2024
Reviewed: March 19, 2024
Sinead
IrelandWe didn’t like to wake up to ants in our bedroom but they cleaned it straight away And we didn’t like the idea of them forgetting to book our return taxi to airport but we made it in loads of time
Breakfast had huge selection from continental to hot food . Very good ,
Stayed in March 2024
Reviewed: March 2, 2024
Jill
United KingdomNothing
Very convenient position
Stayed in February 2024
Reviewed: February 22, 2024
Robert
United KingdomSTAYED HERE AS IT HAD A GYM, THEY DON'T TELL YOU THAT YOU HAVE TO PAY A DAILY CHARGE OF €9 TO USE THE GYM!!!
STAYED HERE AS IT HAD A GYM, THEY DON'T TELL YOU THAT YOU HAVE TO PAY A DAILY CHARGE OF €9 TO USE THE GYM!!!
Stayed in December 2023
Reviewed: February 20, 2024
Kathryn
IrelandThe only thing I could complain about was that the pillows were all too hard! Personal preference but one softer/fluffier one would have been just right. :)
Location was spot on, absolutely loved being able to wake up and go peak at the sea and the sun shining. Breakfast was really good as it had a great choice of hot and cold items and of course, the view was very enjoyable each morning. The staff were very helpful, Victor kindly organized a taxi for us and was helpful throughout our stay.
Stayed in November 2023
Reviewed: February 16, 2024
Ulla
FinlandThe location is really great, so close to the sea and also a few steps to the centre. Hotel is very modern and clean. We had a room with sea view (small french balcony) and that was nice. Also the bathroom was huge! We had shower and a separate bath tub, very nice. The hotel has a bar which has amazing sea views. You can even have breakfast outside and see the sea. The breakfast was really good, lots of options.
Stayed in February 2024
Reviewed: February 16, 2024
Gail
United KingdomBed not great but a minor issue overall.
Fabulous location. Nice room. Great facilities.
Stayed in February 2024
Reviewed: February 14, 2024
Mary
United KingdomNo hooks to hang up towels in the bathroom
Location
Stayed in February 2024
Reviewed: February 13, 2024
Susan
United KingdomThe double bed was two singles pushed together.
Ample breakfast with plenty to choose from, meats, cheese, yogurts, fresh fruit, juices, hot buffet items. Nice touch were the fresh rolls individually wrapped. We were able to sit inside or outside weather permitting. Our room was large, comfortable sofa, well equipped and had a great sea view and had the sun all day.(Room 104). The staff were very helpful and even walked us to the underground car park with an umbrella when it was raining.
Stayed in January 2024
Reviewed: February 10, 2024
Conor
IrelandThat we didn't book a second week
Very friendly staff... Great location and clean...
Stayed in January 2024
Reviewed: February 9, 2024
Jo
United KingdomThe shower was temperamental, either scolding hot or too cold.
Location was great and we had a lovely sea view.
Stayed in February 2024
Reviewed: February 3, 2024
Robert
United KingdomA very spacious, clean room in a lovely location. The sea view was beautiful.
Stayed in February 2024
Reviewed: February 2, 2024
Chris
United KingdomPillows-not enough and not that comfortable Buffet breakfast was ok but not great for scrambled eggs to be left to keep warm
Breakfast was buffet on lovely terrace overlooking sea, room looked on to square and it was interesting. V quiet at this time of year Staff very helpful V clean Nice shower Excellent location in middle of town
Stayed in February 2024
Reviewed: January 29, 2024
Ben
United KingdomFor the money it was excellent
Great location, clean, friendly and helpful staff. Inclusive breakfast with a lot of choice
Stayed in January 2024
Reviewed: January 8, 2024
Sam
United KingdomGreat location Great staff thank you Victor for all your help 🙏 definitely will recommend and return
Stayed in January 2024
Reviewed: January 6, 2024
Andrew
United States of AmericaNothing
Excellent location, friendly staff, met all expectations for the price
Stayed in January 2024
Reviewed: January 4, 2024
Robert
United KingdomBreakfast is served on the terrace overlooking the sea which is wonderful. There's a reasonable range of hot and cold breakfast options available but some things such as roasted vegetables seemed not to be topped up when finished. The rooms are in typical Spanish style having tiled floors throughout. Unfortunately moving furniture around on the floors produces a lot of noise which reverberates into adjoining apartments. It would be so much better to have felt fibre pads affixed to table and chair legs removing such unnecessary noise at a stroke. There is a gym available for an additional charge but the equipment is limited and needs a bit of TLC.
This was our second visit so that's a recommendation in itself. The location is perfect being very centrally located in Nerja with most things being just a few minutes walk away including the beaches and promenade. The apartment was comfortable and equipped with a small kitchenette including a small hob, fridge, microwave and coffee maker. Our balcony gave a view of the pool and the sea beyond where we often saw dolphins. Victor and Eva on the reception desk were very helpful to us both ahead of our stay and while we were there. Guests seem to be very friendly which makes for a better experience.
Stayed in January 2024
Reviewed: January 4, 2024
Sally
United KingdomYou pay extra (€6 each) for the indoor pool which was chilly, the gym equipment was basic and in some cases, faulty.
Wonderful location to enjoy New Year on the Balcón de Europa, and to explore Nerja from the central point. Varied and fresh breakfast overlooking the sea, and the serving staff were welcoming and polite. Victor on reception was so helpful and friendly. Would definitely revisit.
Stayed in January 2024
Reviewed: January 3, 2024
Anne
IrelandEverything was great
Had a lovely room but when an upgrade to suite became available we took it, fabulous sea view and balcony. Staff were very helpful in facilitating the move, thanks in particular to Ava.
Stayed in December 2023
Lisbon, Portugal
San Bartolomeo al Mare, Italy
Casablanca, Morocco
Cassino, Italy
Chongqing, China
Mokošica, Croatia
Heinfels, Austria
Sa Ràpita, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content