Grua, 4, 07610 Playa de Palma, Spain
#59 of 82 hotels in Playa de Palma
Guests' ChoiceBased on 40 apartment reviews
7.9Cleanliness
8.1
Comfort
7.9
Location
9.3
Facilities
7.6
Staff
9.2
Value for money
7.9
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: October 23, 2023
Sandra
United KingdomPerfect location, super friendly staff !
Stayed in October 2023
Reviewed: September 20, 2023
Radmila
UkraineThe wifi works only at the reception.
The owner is very friendly and willing to help, she gave us recommendations concerning the transport, food and places to visit. Our questions were cleared almost immediately. The studio is quite nice and has everything you usually need. The sockets are hidden:) The beach was amazing with not many people there because the apartment is located a bit further from the big hotels. It is convenient to go to the city or the airport by bus.
Stayed in September 2023
Reviewed: August 4, 2023
Camilla
United KingdomIn many years of travelling it never happened to me that the only payment method available for the accommodation is cash. Didn’t like that at all but the lady insisted that they do cash only. I forgot some clothes in the wardrobe, went back the day after the check out and she said they threw them in the bin on the street. They didn’t contact me to say I left something. She gave me back 2 items out of 3 and said I could look for the other one in the bin outside.
The location is Good if you want to be walking distance from the beach and close to the airport.
Stayed in July 2023
Reviewed: July 16, 2023
Joanne
United KingdomI wish there had been WiFi but sometimes good to be disconnected!
The location was unbeatable - the room said no sea views but i could clearly see the beach, it was a stones throw from the beach and perfectly close to the airport which was ideal given I had a late night flight. The hostess was very accomodating and came out late at night to let me in even though it was well past checkout. She has a lovely dog!
Stayed in July 2023
Reviewed: June 28, 2023
Filipinaqueen
SwedenVery comfy nice apartment with a bedroom livingroom/kitchen, bathroom and amazing terrace. Booked The apartment with The terrace and is amazing view on the beach. Very Nice sunset every Day. Close to airport 5 min with taxi, 50 meter to beach. Amazing ! Nice area when u want to take a walk.
Stayed in June 2023
Reviewed: June 25, 2023
Emilia
CambodiaNothing
Location was perfect, room was clean and had a big balcony. The owner is very helpful and nice.
Stayed in June 2023
Reviewed: October 28, 2022
Jean
CanadaThis is not a hotel with apartments, it is really a building with apartments, so nobody at the reception but the person in charge can be easily reached. In 2022, there is still no WIFI offered (at least in apartment 4) which is really a surprise and a big deception. We had to go to the reception area to be able to connect. Apartment is relatively small. Very limited number of plates, glasses, cups available in kitchen. Very expensive for the value you get.
If you want to go to the beach, the location is great. Very close to airport as well, but no issue with noise.
Stayed in October 2022
Reviewed: September 17, 2022
Sebastien
Czech RepublicWould be nice if it were possible to plant or attach a parasol on the balcony, as it can get extremely hot very quickly when sitting there.
Clean, comfortable, small studio on the ground floor with a balcony large enough for two people enjoying breakfast or drinks in the evening. Only a few meters from bus stops driving you along the coast, to the airport, or to the centre of Palma, and even closer from the beautiful Palma Beach, bordered with restaurants and bars... As a bonus, host is kind, helpful and she also speaks French (among other languages).
Stayed in September 2022
Reviewed: August 26, 2022
Izzy
SpainIt was a shame we didn’t get any fresh towels & bath mats . There was no shower soaps either so I had to buy my own.
Great location right next to Palma beach with the buzzing Arenal and Can Pastilla both in walking distance very spacious with good basic facilities! Free parking in the area- you just have to drive around a bit. Bus lines running past too and supermarkets within walking distance . The staff were very lovely, you just have to call on WhatsApp to meet them or if you need anything as there is no one at the desk.
Stayed in August 2022
Reviewed: July 14, 2022
Heidi
United Kingdomonly thing would say get some outside furniture as only one sunbed and not so good Wooden table
fantastic top roof great view over the sea , comfy twin beds lovely breeze through .
Stayed in July 2022
Reviewed: June 13, 2022
Ximena
MexicoThere was no wifi in the room.
Great location, super comfortable and great staff.
Stayed in June 2022
Reviewed: January 4, 2022
Yun
Denmarksound isolation from neighboring apartments
location staff air conditioner terrace
Stayed in January 2022
Reviewed: August 2, 2021
Carolina
United KingdomNothing.
Francisca was really helpful with everything and kind. She made herself available for all my questions and needs (ordering a taxi, when I asked for things in my room, etc)
Stayed in August 2021
Reviewed: July 9, 2021
Janine
United KingdomNo balcony but didn't matter too much as had huge windows and nice view. It was so hot that being inside with aircon was great
Close to beach Spacious Lovely owner very helpful Bus stop for palma and airport 2 mins walk
Stayed in July 2021
Reviewed: July 6, 2021
Mu
RomaniaApartment very close to the entry door which was bangging.
Location and staff.
Stayed in July 2021
Reviewed: June 15, 2021
Lukáš
Czech RepublicWe arrived when the ground floor was being reconstructed, so the workers woke us up in the morning. Once the construction is complete, you can look forward to the bar in the building. But we were not so lucky :(. The beds were on wheels, that surprised us a lot.
Air conditioning was good. View was good. Not far from the beach. Francisca was kind and quick to respond. She left us in the room longer and for free - check out.
Stayed in June 2021
Reviewed: May 16, 2021
Abhishek
NetherlandsNo elevator
View from apartment, cleanliness, behavior of staffs
Stayed in May 2021
Reviewed: December 27, 2023
Kerry
United KingdomThe sofa (which is a sofa bed) is incredibly uncomfortable. The kitchen area is not well equipped, with broken utensils and no washing up bowl or drainer (the water drains out of the sink quickly) When you leave the apartment the electricity switches off, meaning the fridge does too. This apartment could be really great with some attention and updated furniture.
The location is brilliant, very close to the beach, supermarket, bus routes and airport. We were able to walk to the airport on the day we left. The views are lovely. The beds are comfortable.
Stayed in December 2023
Reviewed: September 24, 2023
Toomasevic
CroatiaEverything was great. I see that people minded the doors being too loud but it didnt bother us. Everything was super nice.
Everything was really great, location is perfect, the owner is also an amazing woman she helped us about everything, she told us about restaurants, buses, shops, rent a bike etc.. she was very welcoming and nice. Apartment was clean and it had a balcony which is great. Everything is close to apartment, beach is right in front of the apartment and all in all it was a very pleasant experience.
Stayed in September 2023
Reviewed: July 3, 2023
Samantha
United KingdomWe were told we could pay with card, when I arrived I was told it to be in cash which wasn't explained to me prior. It was extremely hot when we arrived and i had to go back out into the heat to get cash out. The beds were also very hard and uncomfortable - towels could have been better.
It was fine, location was good very close to airport and the beach and easy enough to get into Palma on the buses. Room was fine, was comfortable enough but wouldn't stay again.
Stayed in July 2023
Reviewed: May 10, 2023
Maggie
Canadawhen I booked, it didn’t say anywhere that I needed to pay in cash. she said that they have problems with their card machine. as an international student, taking out euros is very expensive for me, if I had known in advance then I could have done this on my own but instead I had to pay an extra 150€ in fees in order to pay for the apartment in cash. this made my stay way too expensive and not worth the price at all. additionally, I emailed in the morning to say that I would arrive at 15:00, when I got there I had to wait another hour because she didn’t see my email.
the place was very nice
Stayed in May 2023
Reviewed: December 20, 2022
Alison
SpainIt was very basic, it needs a few repairs things not finished, no plug or bowls for the sink, shower holder falling off, no wi-fi ( we asked about it and was told she had sent a link for the pass code or it was in reception, I didn’t receive it, looked all over reception no luck there, for two nights we managed with mobile data, TV with only Spanish channels and some of them we couldn’t access, it just needs a bit of love and attention, hardly any cutlery in the draw, no sharp knife etc.
The view was great, very handy for what we wanted, to meet with friends and to take our dog (even though we were charged an extra 20€ for the dog).
Stayed in December 2022
Reviewed: October 28, 2022
Pyogi
United States of AmericaThe apartment is located in an intersection with a lot of traffic. We could hear the traffic when we slept during the night. We have several concerns. No wifi in the room was highly inconvenient. It was listed as having wifi in the public area. But the first day, we had no wifi, even in the public space. We started to have wifi the 2nd day, but the wifi was not strong even in the public area. There was some plumbing problem. Although the hostess tried fixing it, it was not great after that. Our biggest concern was security issues. We were not able to lock the terrace door. We contacted the hostess about it, but she said no one could climb that high. Being a city person, I know someone could easily climb up there and get to our room. We contacted booking.com customer service, but the communication was not great, and we did not get much help. The hostess said she could bring us a stick (to stop the door from opening from outside) but never did. We stayed there for a week, and it would be nice to have toilet paper and paper towels for the week. They gave us only 1/2 of a roll of toilet paper and five pieces of paper towels. The kitchen was not very clean when we arrived. One of the lights did not work. The living area was quite dark.
The apartment is close to the beach and the airport. The kitchen is small but functional. The terrace gives you a partial beach view. The two twin beds can be put together. If you don't mind having no wifi, no elevator (to the top floor), and no lock on the terrace door, it might be a fine place to stay.
Stayed in October 2022
Reviewed: June 16, 2022
Kyle
United KingdomNothing
Very nice studio flat, great terrace, the sun was still on it at 8pm. Fransisca was very helpful. Close to the beach and airport.
Stayed in June 2022
Showing 1 - 25
Altomonte, Italy
Neuchâtel, Switzerland
Adler, Russia
Passirano, Italy
Atlantic Beach, USA
Stein am Rhein, Switzerland
Yuchi, Taiwan
Mindelo, Cape Verde
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content