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Pinzones, 61, 07181 Palmanova, Spain
15 May 2016
14 May 2016
눉Everything from the staff to the food to the rooms not getting cleaning properly..... My floor was not cleaned the whole time I was their. Also we were not told that u get free wifi when u buy drinks in the hotel. Their were 25 of us checked into the hotel as it was a family holiday so u can imagine the drinks we had. 5 of the 25 paid 20€ for wifi when we could have had it for free but we were not told about it only when we overheard someone at the bar did we find out. When I complained at reception they told me they didn't have time to tell us everything when we checked in, I asked why we didn't have leaflets on it with hotel information but they just brushed me aside.
15 May 2016
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