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Fuencarral, 2, Madrid City Center, 28004 Madrid, Spain
August 14, 2016
눉We realized during our stay that we didn't like not having staff on sight 24/7. We had problems with other guests using the hallway washing machine in the middle of night three nights in a row. Each night it woke us up and we had to turn it off. Fortunately, the owners were gracious and gave us a discount off our stay for the inconvenience. However, it feels like you are really up to the mercy of the other guests as to how your experience goes. We also thought that there should have been housekeeping everyday given the price we paid. We only had our room cleaned 2 times during an 8 night stay. This policy was probably stated in the booking agreement, but it caught us by surprise. The breakfast was good, but it bit more variety would have been nice for our long stay.
눇The location is perfect for a tourist's stay in Madrid. The terrace is a nice feature. The owners are also friendly and tried to make sure our stay was pleasant.
August 9, 2016
눉- It is an apartment (loft) divide in 4 rooms only. - No reception desk for the apartment. - No working desk in the room. - Internet is very slow. - In/out procedure is troublesome where you have to carry 3 metallic keys. if you lose them you pay 35 euros. - Elevator's doors are manual. - House keeping after every 3 days. - TV channels are all in Spanish.
눇Location. Owner and his assistant are both polite and cooperative. The kitchenette and the Nespresso coffee machine.
August 14, 2016
눉Very unreliable internet. Access process very awkward and impractical for more than one occupant (you need three keys to access the suite. One for the building, one for the apartment, and one for the suite. Only one set of keys was provided). The included breakfast was below standard.
눇The suite was wonderful. Great attention to detail in design and functionality. The location was great. The private terrace was also a very excellent point.
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