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Parque Islas Canarias, s/n, 35500 Arrecife, Spain
3 January 2016
눉Struggle to see this is 5* personally as I've seen comparable 4* hotels/facilities etc on the island - Aircon did not work properly despite being serviced it was incapable of getting to below 19 degrees ; Did not like having to pay extra for TV (given its 5*) ; Paying extra to have trousers pressed because there were no irons available mid afternoon then having the trousers returned with more creases than it went to them with (subsequentyl corrected) !!
눇Staff were absolutely excellent and courteous at all times, could not fault them.
27 December 2015
눇Air conditioning did not work, some of the lights were faulty and generally not well maintained. Some staff very friendly and polite. One or two other individuals bordering on rude.
24 December 2015
눉The pool seemed inaccessible to normal non-spa guests. The peninsula in front of the hotel is derelict and fenced off.
눇The views and the location. Excellent breakfast buffet and pretty good evening buffet for just 18 euros extra if you are on a bed and breakfast booking.
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