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  5. Reviews of Hotel Palacio Atxega

Reviews of Hotel Palacio Atxega This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Osiña kalea, 20170 Usúrbil, Spain

#4 of 6 hotels in Usúrbil

Guests' Choice

Review Score

Based on 88 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.9

  • Location

    8.1

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 19, 2024

    9.0
    Nice hotel, would come again :-)
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The sound insulation to the upper floors! Unfortunately we had quite noisy neighbors in the upper rooms... The locations could be nicer (at a bigger street), but it was practical not to lose to much time. Everything else was great!

    The hotel is housed in a beautiful historic building that was recently renovated. The breakfast area is relatively small, but the breakfast itself was good and (by Spanish standards) plentiful (including fresh orange juice). Rooms and bathrooms were clean and well equipped!

    Stayed in April 2024

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect stop over location for my trip. An excellent price for what I received a very comfortable double bed with a good view over the mountains to wake up to. Staff were friendly and accommodating. No complaints.

    Stayed in March 2024

  • Reviewed: February 17, 2024

    8.0
    Simple hotel very clean, very comfortable beds.
    • With a pet
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    People can congregate in the entrance and the noise carried to our room

    We stopped on a trip down to the south of Spain. Good location for the motorway. Spotlessly clean and despite a simple room we had the best sleep in the bed that we had had for years. A stip of garden to walk the dog was welcome

    Stayed in February 2024

  • Reviewed: January 23, 2024

    9.0
    Wonderful
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    See above - for me was fine.- didn't look around the area, but didn't seem to be any shops or attractions in the area. There was a restaurant and bar on site, but didn't use.

    Rooms were exceptional - spacious and comfortable. In an industrial area, but with a nice park near grounds. I was passing through so didn't matter. If you get there by Google maps it takes you to the back wall of the building so you don't necessarily know you are there.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    great value for money, location, clean & comfortable beds and rooms.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    there is nothing to not like

    near main routes as were traveling through to southern Spain. near to San Sebastián. stayed previously. very clean, with large unusual rooms with old beams. absolutely welcomed our two well behaved spaniels. great green out front for them to exercise after travelling.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    10
    Great staff - accomodating - good sized room
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Really nice staff. The place is brilliant. Long garden for walking or for dog too! Beautiful views

    Stayed in December 2023

  • Reviewed: November 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No softer lighting in the bedroom, very bright. The bedroom floor was extremely slippy!

    Nice location in a village outside San Sebastian, 2 minutes walk from the train into the city. Free parking outside. Quiet. Good room size but lighting was a bit harsh. Nice old building.

    Stayed in November 2023

  • Reviewed: October 15, 2023

    10
    Excellent value for money. do not hesitate to book.
    • With a pet
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Bit far away from things.

    Great relaxed and friendly staff, very good size room with comfortable bed. Big newly refurbished bathroom, excellent breakfast (5 Euros). Good WiFi. Pet friendly (5 Euros). All in a pretty old building. Plenty of free street parking in front of the hotel.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Ideal location to train into donostia San Sebastian
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    A little noisey when trucks are running on the main road but this didn't happen/ annoy us at night.

    Good parking, 4 min walk to train to San sebastian Euros 3.5 return. Large rooms nice wooden beams . Very pleasant staff good continental breakfast for euros 6

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Nice place, would return if in the area
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows

    Friendly staff, very clean, cute character building

    Stayed in September 2023

  • Reviewed: May 18, 2023

    8.0
    Very Good
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant closed , was not mentioned on booking.com

    Old original building. Friendly personel, helpful, english spoken. Advised restaurant Artzabal. Very good 8minutes walk uphill

    Stayed in May 2023

  • Reviewed: May 2, 2023

    9.0
    fantastic location and lovely staff to greet you, dog friendly with Pyrenees in view
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    clean, good value, very friendly staff, great building

    Stayed in May 2023

  • Reviewed: April 16, 2023

    9.0
    highly recommended will def stay again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the property has a lot of character high timbered ceilings and stone walls

    Stayed in April 2023

  • Reviewed: December 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Lovely stopover traveling from France Back to Spain. Susan in The Cafeteria very helpful. No dinner in the evening but food avaiable in The cafeteria. Quick and pleasant reception, Rooms a good size beds super comfy. Ample parking outsude. All in All a very pleasant experience.

    Stayed in December 2022

  • Reviewed: October 23, 2022

    9.0
    really enjoyed staying ther
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    shame that the restaurant wasn’t open although you can get some tapas at their well stocked bar.

    this was our second stay and will certainly be coming again. it’s a real gem of a find and so glad we found it. it’s location is great as it’s so close to the french border. the local town is lovely and very family orientated but not a great amount of places to eat.

    Stayed in October 2022

  • Reviewed: October 5, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    not too close to the san Sebastian center and the beach

    clean and very pleasant staff

    Stayed in October 2022

  • Reviewed: September 29, 2022

    8.0
    Short stay but very comfortable.
    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The room was very clean and comfortable and spacious, the en suite bathroom was likewise. The bed was very large and comfortable. The staff were couteous and friendly. We only had one night as we were en rote to Santiago de Compostela so did not take any meals there. The location is on the edge of an industrial estate but the hotel was excellent for our stay.

    Stayed in September 2022

  • Reviewed: September 24, 2022

    8.0
    Un hotel recomendable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nada a comentar

    El hotel en general, muy agradable.

    Stayed in September 2022

  • Reviewed: September 23, 2022

    7.0
    Good enough for a few nights but nothing special
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Really bad sewer smell in the bathroom / room is a bit small / you had to go down a few steps to get to the bathroom, but the roof was very low so especially at night it was easy to bump your head against the concrete roof / the bed was too short and it was not comfortable at all, woke up with back pain because of the mattress / the rooms are very noisy, you can literally hear everything from the room next door, the hallway, and also the traffic outside (the hotel is next to a busy road) / the chair at the desk was not comfortable to work on (very hard)

    Breakfast although simple was good / free parking

    Stayed in September 2022

  • Reviewed: September 16, 2022

    8.0
    comfortable overnight stay en route through to northern France.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    located near lorry park and industrial estate but easy walk into town.

    lovely big room with views over the park. pet friendly, good breakfast.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No door between room and toilet.

    Bedroom and pillows.

    Stayed in August 2022

  • Reviewed: July 27, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. It was all good. Only small thing was they didn't reply to messages through booking.com

    Beautiful building, Beautiful room. Huge bathroom. Staff were kind and allowed us to use the service lift with our elderly family member. Very close to Usurbil train station to get into San Sebastian and ample free parking. Breakfast was plentiful too.

    Stayed in July 2022

  • Reviewed: July 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is located between an industrial estate and quite a busy road so be prepared for some traffic noise.

    Lovely building and a very large room - matched by the size of its bathroom. Very clean and the staff were helpful. Good location only a couple of hundred metres from a train station where you can catch a train for the 10 minute trip to Amara station in the heart of San Sebastian . Public parking is available adjacent to the hotel and there is a cafe attached to the hotel..

    Stayed in July 2022

  • Reviewed: June 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower needs to be fixed. Due to a broken holder for the showerhead we needes to hold the head whilst showering. Also the shower feels really small.

    Location was perfect, you take a few turns and you're back on your way.

    Stayed in June 2022

Showing 1 - 25

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