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Avenida Sofia, 12, 08870 Sitges, Spain
3 July 2016
눉The glasses could have been refreshed in the rooms. The two lady bar staff with identical new tattoos could learn from the male bar staff who made me feel much more welcome.
눇I really enjoyed my stay the extra things I enjoyed were: Molten Brown bath accessories, pool bar, bathroom - great bath great shower dual basins, look of the spa (didn't actually use it), gym (husband used it). Fragrance as you entered the hotel, very friendly receptionists and male bar staff at Sky bar - the gentleman with the dark curly hair was particularly great.
1 July 2016
눇Very nice, helpfull reception staff. excellent breakfast
3 July 2016
눇Three years ago this hotel was new and nice. Now everything is getting worse. This is a hotel for business team buildings, not your sea side holiday. Room 608 - superior (ha-ha) had leaking water pipe, leaking shower. Leaking pipe was obviously leaking all the way down the other floors (room 508, 408, etc), but no one checked. Shower decorated with expensive wood type of material. Looks good in the beginning, I guess, but then gets wet, crooked and ugly. Cleaning was aweful - dirty table surfaces, trash can not emptied for days. Breakfast is average, but the worst is the service - lack of some food, poorly organized. This hotel has several major problems. 1) poor thinking when building it - like choice of materials, no thinking of basic functional decor, like absence of towel hooks in bathrooms (really - how can you not think of this?). 2) lack of communication between staff, which leads to problems not been noticed and fixed for months. For the moment my advice - unless your company pays for your stay, don't go to this hotel. This hotel gives an impression of being either abandoned by the owners, or of being totally mismanaged, or not caring of any of this at all, as careless free riding party goers come and go, having paid nothing for their stays. Very sad.
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