La Palma, 1, 35130 Puerto Rico de Gran Canaria, Spain
#47 of 238 hotels in Puerto Rico de Gran Canaria
Guests' ChoiceBased on 783 apartment reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Kazakevich
CanadaPoor cleaning of dishes from the tables at breakfast Entertainment in the evening
Excellent location,always clean, beautiful sunset, gym, sauna, Amadores beach
Stayed in March 2024
Reviewed: March 25, 2024
Louise
IrelandNa
The apartments were perfect. Everything you needed was supplied. All had a sea view & the views were spectacular! The hotel bar & restaurant were excellent. Perhaps a little expensive but worth it 👌🏼
Stayed in March 2024
Reviewed: March 25, 2024
Alexisburn
United KingdomGood clean accommodation which is close to Amadores Beach (5 - 10 min walk away) Staff were all very nice, helpful & polite.
Stayed in March 2024
Reviewed: March 24, 2024
Peter
United KingdomNeeded more staff to clean tables at breakfast
It was in a wonderful place
Stayed in March 2024
Reviewed: March 23, 2024
Pattie
IrelandI couldn’t find anything I didn’t like!
Fab location between the two beaches. Easy to walk to the centre of things. Lovely modern apartments. Very well equipped. Sun on terrace from morning til evening. Couldn’t ask for better
Stayed in March 2024
Reviewed: March 22, 2024
Marie-josee
CanadaAll the stairs
Location
Stayed in February 2024
Reviewed: March 14, 2024
Kjell
NorwayNice and clean facilities Excelent pool area with resataurant and bar Good breakfast I had an excellent waiter in the restaurant (Christopher) Nice little shop were you could buy necesseties Perfect location - 10 min walk to both Puerto Rico and Amadores Washing machine in the apartment They aranged for airport transportation that was cheaper than an ordinary taxi. And it was a Mercedes limousone.....nice😃
Stayed in February 2024
Reviewed: March 10, 2024
Ciara
IrelandOnly a small thing but blackout curtains/blinds on the bedroom doors would be great.
Absolutely brilliant place to stay, great location and Javier was an absolute delight on the front desk, Sarah was also very helpful., apartment was clean well equipped, would stay here again 100%
Stayed in March 2024
Reviewed: March 10, 2024
Christine
United KingdomThe reception staff were there. They explained in detail everything that was needed. Very friendly, helpful staff
Stayed in March 2024
Reviewed: March 8, 2024
Ray
IrelandCouldn't fault anything.
Apartment was spacious, comfortable with air conditioning and looked exactly as advertised. Staff were very friendly, polite and helpful. Great breakfast in the morning, we also ate dinner a couple of evenings which was a buffet and very reasonable. Great music and entertainment, including a fashion show around the pool some afternoons, bingo at night in the bar, a music & dance show and of course 'Happy Hour' each evening. The lift also worked for the duration of our stay and was a great addition to the property. We took some boat excursions with a catamaran and also went to Mongan by boat, go on Friday for the market. We used public transport and buses to get around. We didn't hire a car and felt more relaxed. Bring your walking shoes for the great promenade walking route. The hotel is quite close to the promenade and is is manageable to get to unlike some hotels which were quite high and required a steep hike to get to them. If your flight is later in the day, you can check out of the apartment and spend the day by the pool with changing & shower facilities available.
Stayed in March 2024
Reviewed: March 8, 2024
Rebecca
United KingdomThe lift was slow and we never really bothered with it, but we were on the first floor so it was manageable. If you have to use the lift or are on the top floor I can imagine it would be annoying, but the views certainly worth it! We left the Pushchair downstairs in the luggage room so we didn't have to carry it to the room every time we went out which worked really well. Breakfast was cold on occasion. We had dinner there one night which was completely average. One night the entertainment was really loud and meant we couldn't sit on the balcony, but otherwise the music from the pool/entertainment was actually a really pleasant background level.
The balcony views were wonderful, a great place to relax with our young child aswell. Breakfast was perfectly nice, enough selection, cooked well. The kitchen was stocked enough to cook basic meals. Shower was wonderful and bed was big and comfy (matress slightly saggy but not really an issue). I loved the location, short walk to town or to a nearby beach. Its a little steep so if you have mobility issues it might be a struggle but as 2 adults in their 30s with a baby a Pushchair it wasn't difficult at all. Staff were all absolutely lovely! I read some reviews about bad staff but honestly that was not our experience. Reception team were incredibly helpful. Loved the onsite supermarket. Aircon worked very well and in quiet mode was very quiet. Free parking outside the hotel was great and we never struggled for a space. Would absolutely go back here
Stayed in March 2024
Reviewed: March 8, 2024
Peter
United KingdomNo issues
We arrived earlier than the check in time but fortunately our apartment was ready so could go straight in. Nice apartment with great views towards the sea. Breakfast buffet in the pool side restaurant was a great mixture of cooked and continental cheeses and meets. the apartments are built on a hillside, a funicular railway style lift made it easy to move to all levels. Small mini market on site was useful for most items needed.
Stayed in March 2024
Reviewed: March 2, 2024
Rebecca
United KingdomNothing
Amazing location with great views. Friendly and helpful staff, good breakfast
Stayed in March 2024
Reviewed: February 26, 2024
Les
SpainVery nice complex. Special thanks to Javier on reception who did everything he could to help us.
Stayed in February 2024
Reviewed: February 24, 2024
Patricia
United Kingdomloud music playing most of the time, much of it not to our taste. We had breakfast every day and the buffet once; food was ok without being anything special
comfortable bed, well equipped apartment, lovely pool, fantastic view and enjoyed having sun loungers and sun umbrella on our own balcony. The staff were all very friendly and helpful - a particular thanks to Sara on reception, who gave us an apartment on the 8th floor, as far away from the pool noise as possible! Manuel was also a stand-out staff member. Singers and dancers from time to time which was a bonus.
Stayed in February 2024
Reviewed: February 19, 2024
Carberry
United Kingdomnothing
reception staff were friendly and very informative
Stayed in February 2024
Reviewed: February 18, 2024
Marie
IrelandThe steps
Fabulous stay unfortunately I had an knee injury , I requested a room close to the lift that wasn’t a problem Sara on reception was so helpful such a lovely girl
Stayed in February 2024
Reviewed: February 17, 2024
Yvonne
IrelandExcellent location very clean good views great breakfast
Stayed in February 2024
Reviewed: February 14, 2024
Léonore
United KingdomHad a really good stay overall but here's what wasn't so nice: - the bed could really do with a new mattress! It was saggy and uncomfortable. Would expect better at that price point - The bathroom was dated and not very clean - the grout and silicone is mouldy and the shower leaked which meant the tiles were constantly wet. A bit manky - The washing machine must have never been opened and it smelled awful - actual mould growing inside it. We had to do a few wash cycles on its own and leave it open for 3 days before we felt like we could use it to wash our clothes. They could really do with doing a clean cycle between guest and/or leaving it open on changing days
The views were breath-taking and that was the whole reason we booked this specific hotel. The hotel is located between Puerto Rico and Amadores beach on the hill side which means dramatic sea views from everywhere in the apartment and hotel grounds. We loved being a little bit away from Puerto rico as it was a bit more quiet and private. Still only a 10 minute walk along the coast to either Puerto Rico or Amadores beach. The apartment itself was spacious, with sea views direct from the bed! The kitchen had recently been refurbed which was nice and well equipped. The facilities were good - pool was lovely, free parking for guests and we got a space each time, bar open until late, buffet breakfast was varied and the reception lent us some towels on the last day so that we could sit by the pool and enjoy our last day of sun before a late flight which was very appreciated (they have a luggage room and showers by the pool so we could shower before our flight).
Stayed in February 2024
Reviewed: February 14, 2024
Michael
IrelandMore frequent change of towels and bedding.
Beautiful view from apartment, spacious clean and very well equipped, very friendly staff will definitely return.
Stayed in February 2024
Reviewed: February 14, 2024
Helena
IrelandNothing
Absolutely everything we stayed in A6 it was amazing , I could live There for ever.
Stayed in February 2024
Reviewed: February 12, 2024
Suzanne
IrelandThe position of our apartment wasn't great as it was very close to an external lift which was quite noisy, especially early in the morning. If I were to book there again I would ask specifically to be given a room away from the lift. There are 2 doors leading out to the balcony, the living room one was lockable, however the bedroom one had no lock which makes the apartment feel a bit insecure. The TV service could do with an update. There were very few English speaking channels & the TV was an old type. Upgrading to a Smart TV would allow guests to sign in to their own streaming accounts like Netflix etc. The food was generally ok, however the selection of fresh fruit for breakfast was not good & there tended to be a lot of tinned fruit. This was surprising as I would imagine there is a lot of fresh fruit available on the island.
The view from the balcony was fabulous and the balcony itself was wonderful. The apartment had everything you could need & was spotlessly clean. Nice comfy big bed. The pool area was lovely with lots of sunbeds, although the music was a little bit loud at times. It was nice to have aqua aerobics available. The staff throughout the complex were very friendly & helpful & it is handy to have a shop in the complex. The location of the property is excellent with both Amadores & Puerto Rico within walking distance along a nice promenade. Also the complex is very accessible, which is great, as some properties are located up very steep hills. Plenty of bars & restaurants nearby.
Stayed in February 2024
Reviewed: February 8, 2024
René
NorwayCleaning staff just rude ☹️
Nice location and a Nice apartment.
Stayed in February 2024
Reviewed: February 6, 2024
Jacqui
United KingdomHad half board - hot food not always hot, often luke warm.
Small apartment not just a room, excellent balcony with sun loungers. good location.
Stayed in February 2024
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