La Palma, 1, 35130 Puerto Rico de Gran Canaria, Spain
#52 of 242 hotels in Puerto Rico de Gran Canaria
Guests' ChoiceBased on 798 apartment reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Janis
SwitzerlandThe coffee at breakfast was terrible. The selection of food was great but not of great quality.
Great location with fabulous views. Felt like a small detached villa. Welcoming staff, nice pool. Overall great stay, i would not hesitate to stay there again.
Stayed in February 2024
Reviewed: April 17, 2024
Angela
United KingdomPerfect location 10 minutes walking distance from the beach
Stayed in March 2024
Reviewed: April 17, 2024
Terry
IrelandExcellent
Stayed in April 2024
Reviewed: April 17, 2024
Tina
IrelandWe were very happy with everything
Breakfast was very nice and plenty of variety too
Stayed in April 2024
Reviewed: April 15, 2024
Mary
IrelandCleanliness could have been better. Proper shower and changing facilities should be provided. Towels were being placed on sunbeds and left there for hours while the beds were unused even though there were notices up stating that they would be removed after 45 minutes. This never happened and the parasols were being taken also and not being used.
Breakfast and location were good.
Stayed in April 2024
Reviewed: April 10, 2024
Carol
United KingdomVery helpful and friendly reception. Quick check in.
Stayed in April 2024
Reviewed: April 7, 2024
Anastasiya
LithuaniaI would appreciate the provision of a small amount of laundry and dishwasher detergent.
Great location - in between of two nice beaches, there is a pleasant walking path with ocean view. All rooms are with terraces facing the ocean and this is a pleasure to wake up and chill with such view. You can cook in the apartments, all cooking utensils are available. Washing machine is a big plus. Staff is very polite and helpful.
Stayed in April 2024
Reviewed: April 6, 2024
Liz
IrelandNothing
The facilities are excellent
Stayed in April 2024
Reviewed: March 31, 2024
Erayakgun
United KingdomOn booking page, I have been offered free taxi from airport to hotel but it has not been provided by BOOKING.COM . If you would like to book hotel, I recommend to contact with hotel directly rather than booking.com There is a market in hotel and it is really expensive. Hotel needs to improve beer variety . Even we booked half board, preparing 2 sandwiches from buffet breakfast for ourselves are not permitted , so need to eat and finish your breakfast at the table. Entertainment was not professional therefore was not necessary.
It has great location to Amadores beach (our favorite) as it is less than 10 minutes walking, Puerto Rico beach is closer than Amadores. All rooms have ocean view. It is just beginning of the hill therefore luckily no needed to climb all mountain :) Breakfast and dinner times are great therefore no need to rush like other hotels. Breakfast and dinner variety is quite wide too and delicious ! Rooms are amazing clean, huge thanks to staffs. Our room was at 3rd floor and it was so quiet area. You can up to floors by lift. Required kitchen utilitues were provided by them such as coffee machine as long as wine glasses. Air conditionings were working well.
Stayed in March 2024
Reviewed: March 31, 2024
Cromie
IrelandNothing of note.
Everything! Warm, family fun, excellent location, clean & top class staff. We were initially down to stay three nights, but ended up staying 6, as kids (nor my wife or I) wanted to leave!
Stayed in March 2024
Reviewed: March 30, 2024
Sašo
SloveniaClean, breakfast great
Stayed in March 2024
Reviewed: March 25, 2024
Kazakevich
CanadaPoor cleaning of dishes from the tables at breakfast Entertainment in the evening
Excellent location,always clean, beautiful sunset, gym, sauna, Amadores beach
Stayed in March 2024
Reviewed: March 25, 2024
Louise
IrelandNa
The apartments were perfect. Everything you needed was supplied. All had a sea view & the views were spectacular! The hotel bar & restaurant were excellent. Perhaps a little expensive but worth it 👌🏼
Stayed in March 2024
Reviewed: March 25, 2024
Alexisburn
United KingdomGood clean accommodation which is close to Amadores Beach (5 - 10 min walk away) Staff were all very nice, helpful & polite.
Stayed in March 2024
Reviewed: March 24, 2024
Peter
United KingdomNeeded more staff to clean tables at breakfast
It was in a wonderful place
Stayed in March 2024
Reviewed: March 23, 2024
Pattie
IrelandI couldn’t find anything I didn’t like!
Fab location between the two beaches. Easy to walk to the centre of things. Lovely modern apartments. Very well equipped. Sun on terrace from morning til evening. Couldn’t ask for better
Stayed in March 2024
Reviewed: March 22, 2024
Marie-josee
CanadaAll the stairs
Location
Stayed in February 2024
Reviewed: March 14, 2024
Kjell
NorwayNice and clean facilities Excelent pool area with resataurant and bar Good breakfast I had an excellent waiter in the restaurant (Christopher) Nice little shop were you could buy necesseties Perfect location - 10 min walk to both Puerto Rico and Amadores Washing machine in the apartment They aranged for airport transportation that was cheaper than an ordinary taxi. And it was a Mercedes limousone.....nice😃
Stayed in February 2024
Reviewed: March 10, 2024
Ciara
IrelandOnly a small thing but blackout curtains/blinds on the bedroom doors would be great.
Absolutely brilliant place to stay, great location and Javier was an absolute delight on the front desk, Sarah was also very helpful., apartment was clean well equipped, would stay here again 100%
Stayed in March 2024
Reviewed: March 10, 2024
Christine
United KingdomThe reception staff were there. They explained in detail everything that was needed. Very friendly, helpful staff
Stayed in March 2024
Reviewed: March 8, 2024
Ray
IrelandCouldn't fault anything.
Apartment was spacious, comfortable with air conditioning and looked exactly as advertised. Staff were very friendly, polite and helpful. Great breakfast in the morning, we also ate dinner a couple of evenings which was a buffet and very reasonable. Great music and entertainment, including a fashion show around the pool some afternoons, bingo at night in the bar, a music & dance show and of course 'Happy Hour' each evening. The lift also worked for the duration of our stay and was a great addition to the property. We took some boat excursions with a catamaran and also went to Mongan by boat, go on Friday for the market. We used public transport and buses to get around. We didn't hire a car and felt more relaxed. Bring your walking shoes for the great promenade walking route. The hotel is quite close to the promenade and is is manageable to get to unlike some hotels which were quite high and required a steep hike to get to them. If your flight is later in the day, you can check out of the apartment and spend the day by the pool with changing & shower facilities available.
Stayed in March 2024
Reviewed: March 8, 2024
Rebecca
United KingdomThe lift was slow and we never really bothered with it, but we were on the first floor so it was manageable. If you have to use the lift or are on the top floor I can imagine it would be annoying, but the views certainly worth it! We left the Pushchair downstairs in the luggage room so we didn't have to carry it to the room every time we went out which worked really well. Breakfast was cold on occasion. We had dinner there one night which was completely average. One night the entertainment was really loud and meant we couldn't sit on the balcony, but otherwise the music from the pool/entertainment was actually a really pleasant background level.
The balcony views were wonderful, a great place to relax with our young child aswell. Breakfast was perfectly nice, enough selection, cooked well. The kitchen was stocked enough to cook basic meals. Shower was wonderful and bed was big and comfy (matress slightly saggy but not really an issue). I loved the location, short walk to town or to a nearby beach. Its a little steep so if you have mobility issues it might be a struggle but as 2 adults in their 30s with a baby a Pushchair it wasn't difficult at all. Staff were all absolutely lovely! I read some reviews about bad staff but honestly that was not our experience. Reception team were incredibly helpful. Loved the onsite supermarket. Aircon worked very well and in quiet mode was very quiet. Free parking outside the hotel was great and we never struggled for a space. Would absolutely go back here
Stayed in March 2024
Reviewed: March 8, 2024
Peter
United KingdomNo issues
We arrived earlier than the check in time but fortunately our apartment was ready so could go straight in. Nice apartment with great views towards the sea. Breakfast buffet in the pool side restaurant was a great mixture of cooked and continental cheeses and meets. the apartments are built on a hillside, a funicular railway style lift made it easy to move to all levels. Small mini market on site was useful for most items needed.
Stayed in March 2024
Reviewed: March 2, 2024
Rebecca
United KingdomNothing
Amazing location with great views. Friendly and helpful staff, good breakfast
Stayed in March 2024
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