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Based on 204 hotel reviews
Value for money
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Showing 1 - 75
December 23, 2016
눉Entertainment started a bit late and was a bit hit and miss. The hotel was a bit noisy of a night time but the hotel is located on a busy street with bars and restaurants.
눇Excellent value for money... very surprised to read people complaining about food at the hotel before we travelled as it was fantastic.
December 12, 2016
눉There was refurbishment going on the entire time we were there which made the only all inclusive daytime bar and pool area extrememly noisy with hammering, sanding, sawing, banging. LaNina said we should have been informed about this by yourselves and we should, therefore, contact you for compensation. We were not informed about this and it did disturb our holiday. We would like a response from you.
눇Comfy beds, good food but unexpected noise and disruption. If we had known we would not have stayed there or would have changed our dates. Disappointing!!!! Have stayed previously and really enjoyed it.
October 31, 2016
눉It was portrayed as an all inclusive hotel and yet we were required to pay for safe, wifi, pay a deposit for towels and also pay for towel changes, certain coffees and all cocktails. Air con in the bedroom did not work at all and poorly in the main communal areas The entertainment was aimed more at families than adults and was a bit basic and not really our thing. It could also be quite loud when Going back to the bedrooms early with the kids.
눇The buffet restaurant was excellent for all meals and offered a great choice at each sitting. The bar staff were quick to serve and poured good sized measures. The pool area was a good size and the pool was clean. The kids enjoyed playing around it all day and the kids club was a great distraction. The entertainment staff offered activities such as shooting, archery and water polo which were all good fun.
September 23, 2016
눉the bar closing at 11pm : ) there is not much to complain about really...it was fabulous...
눇the staff, the food, the location all v good i will return. entertainment was medico' but still enjoyable : ) kids club : )
September 15, 2016
눉We were suppose to have a room with a balcony but had no balcony. Room 302. We were there for a wedding so the night before the wedding we wanted an early night but our room was so close to the entertainment it felt like I was trying to get to sleep on the stage!!! The older bartender at the pool eye'd up young ladies and told me i was beautiful which made me feel uncomfortable and therefore not want to go to the bar. Room was over priced for what we received.
눇I liked the staff. The facilities and the food.
September 6, 2016
눉The pool is far too small for the size of the hotel and all the guests! We only managed to use it 2 out of 10 days. Beds are all reserved by 830am with no one on them?! Definitely needs another pool - there is plenty of space for one. The whole place needs some TLC and updating. But its clean.
눇Beds are comfy and the rooms are spacious. There was always a healthy option with the food - gilled fish and salad. Very relaxed atmosphere. Fantastic location for the beach, water-sports and restaurants in the evening - we had some amazing meals out.
September 1, 2016
눉The food was to English and there could be a bit more fish and seafood. The all inclusive was just from 6 am to 11 pm, that was so strange, it could be all day. In the all inclusive pack, the spa was just one day/one time. We didn't really understand that. There's the availability to late check-out, but you have to pay for it (for half a day I understand, but one or two hours...) The pool side was a bit small, if you don't go out early to take the towels out, you won't have sunbeds till about 4-5 pm.
눇We loved the seaview. There were programmes every night, we loved it. The bbq diner was perfect. The room was clean, the AC was perfect. The cleaning was good. The crew was nice and helpful. The bed was so big and comfortable, we loved it. It was good, that we can use the minibar for keep cool the mineral water and didn't have to pay for it. There were a lot of children, but it wasn't bodering. There were a lot of programmes for them. The minidisco was absolutely cool in the evening. The best thing: if you check-out, but you have a lot of time, there's a room for your luggage, and you can eat/drink at the pool bar until you're leaving. It was helpful. The crew speaks English quite good, we didn't have understanding problems. The eating timetable was good, maybe the lunch could be a bit longer.
August 22, 2016
눉The pool area is far too small . You had to be up early if you wanted a sunbed which I never did . The sunbedbeds are that flew to the pool you can't get in it because people are lying on their sunbeds and there's not a huge pool area . This would put me off going to this hotel again which is a huge shame
눇Really comfy bed and the staff at this hotel can't do enough for you . As I was in my own they really made me feel at ease . Good choice of food and drinks
August 9, 2016
눉The Only thing I had to complain about was the bath in room 536 had a little crack and rust in the inner side of the bath Told the receptionist straight away and she offered me a different room which was much better and had a perfect view in room 738 7th floor
눇Staff was very warm polite no problem was to big to solve very Helpful always smiling and explained all the details about the hotel Went all inclusive loads to choose from breakfast /lunch and dinner and love the pinacola at the pool bar . My Last night was great the foam all white party
June 26, 2016
눉The situation with the sun beds was really bad, firstly not having nearly enough for guests so every day while lying at the pool there were constant complaints from guests especially families with maybe 2 or 3 kids who could only get 1 or 2 beds at most. Reception did inform guests that they could not reserve beds at all, meaning not just early morning when everyone is in bed. What it meant was apart from meal times if you were not lying on bed, having a drink at bar or in pool the beds were given to other guests after the pool man put a sticker on the beds and within 15mins this was happening to a lot of guests. I myself when making a visit to the chemist next to hotel which took me about 10 minutes came back and no bed, I went to reception where I was told if a guest leaves the hotel the bed is not theirs any more. Entertainment for adults was very very poor with the bar closing at 11pm and all inclusive finishing at 10pm having to pay for drinks after this.
눇Food was great with a lot of choice also the food at the bar and pool during the day was great especially for kids with a great selection at lunch time and always had pre packed sandwiches, pre packed fruit available all day with trays of freshly backed biscuits and cakes which were really tasty. Rooms spotless with comfy beds and were cleaned with fresh towels etc. every day. All staff were lovely and very helpful, bar staff were very friendly and always willing to have a chat while serving and always remembered what drinks we were having. Games during the day, with foam party, kids club at night was very entertaining for them.
June 13, 2016
눉The hotel rooms are a bit scruffy. The restaurant was very warm as the air conditioning wasnt effective in all areas.
눇The entertainment has improved since our visit last year and the food was very nice.
April 11, 2016
눉lack of toilet facilities No entertainment for teenagers No adequate wifi not enough sunbeds or space around the pool
눇the staff were very friendly and helpful
March 29, 2016
눉- noisy hotel - small grounds around the pool with no view of the sea - food was of poor quality
눇- ok if you just want to stay in the hotel grounds to make use of the all inclusive bar - car park under hotel is handy - hotel staff were helpful in allowing us to leave after 1 night
March 24, 2016
눉Premium all inclusive was very poor i wouldnt class soberano brandy smirnoff vodka red label whisky and beefeater gin as premium. Snacks the same all the time
눇Staff very helpful and hotel very clean good location
March 22, 2016
눉No sea view from pool area. Unfriendly reception staff. Deposits for everything. Drinks on all inclusive very poor . Bedroom dated. Fridge not working, air conditioning not working and patio door did not lock
눇Location good and food excellent
March 20, 2016
눉Horrible food, noise, under reconstruction, housekeeping " forgot" to clean my room, everything old, old furniture, terrible parking, malfunctional locker, window, fridge...slow paid wifi need to pay deposit for remote control in 4* hotel, so bad. Really not recommend!
March 6, 2016
눉They implied they had an indoor pool, they do for a charge that kids are not allowed in. I called booking and they called the hotel and the manager told booking there was a indoor pool. The manager I talked too blamed booking for that mistake, took no responsibility. Many hidden costs. Deposits for towels, charge for changing out. Deposit for your tv remote. The list goes on. First time ever that I have been dissapointed with properties booked via Booking. All around you had the free all inclusive as well as paid products so you had to ask if it was free!! Our "room with view" was horrid. Not worth the money. Overlooking the only heated pool. Noisy and you had to look to the side to see the ocean. In-laws room with a view was great.
눇It was a nice location and it was comfortable.
February 21, 2016
눇Nice room very clean, view over the town and the mountains, comfy beds, friendly helpful staff, good selection of food available at each meal time. Nice pool area with pool bar and the hotel is in a good location with lots of handy shops including a supermarket. Had a very relaxed few days at LaNina, first time I've done all inclusive, would recommend and would go again.
February 7, 2016
눉Bathroom was very dirty, aspecialy water taps. Food in the restaurant bad quality, cocktails were worst we ever had (served from dispenser). No free Wifi!
눇Staff very friendly.
February 3, 2016
눉Sun loungers were a bit hit or a miss you need to be on the ball as one side of the pool did not get the sun morning / early afternoon,
눇Great location near shops, beach and bars, staff very helpful and friendly, Pool bar was so handy you can get anything all day long and the self service option was great.
January 5, 2016
눉Small external grounds in built up location, not two much spare space around the pools if the hotel is full and in high season, problem if with kids wanting to play.
눇Good location, good service, selection of choice food wise very good, accommodation spacious, clean and modern. The all inclusive drinks package did seem to get you there, a lot better than some other hotels dish out. Staff very friendly, all in all a good holiday had. Entertainment was a mixed bag. Good spa area.
December 28, 2015
눉Nothing really Complimetary spa offer (Jac, sauna and steam etc) only for couples and not for kid! Pool can be bit more warmer Luggage weight checking machine should be free for customers WI-FI Only near lobby and front desk- rest very poor
눇EXCELLENT STAFF ATTITUDE Nice and clean hotel, close by to beach, high street, shops and lot of eatery around. Good food (plenty of options if you eat non-veg). Being veg we were very well looked after and served veg food(Thanks to Ali). Staff- Lydia, Stephanie, Mini club staff super. Good night entertainment for kids. Nice Gala dinner and DJ on Christmas night. Will defo recommend to others and return back Thanks for Champagne bottle for our 10th Anniversary
December 6, 2015
눇Excellent staff on reception at all times and staff in all parts very helpful and friendly Very clean hotel throughout Food was varied and very good
December 3, 2015
눉- Long queues for check-in, it took almost 50 minutes. - All-inclusive concept is deceitful, they charge money for almost everything. - Spa is not included "all inclusive" concept, so photos here are deceitful. They only provide one-time entrance, and the indoor spa pool and the Jacuzzi is far from being warm. - Food was really low in quality. Breads are stale. - They even charge extra money for weigh for luggage. - There is only free wi-fi literally next to the reception desk and the signal is extremely low so there is no wi-fi in the restaurant, lobby or in the rooms. However if you want to pay extra more for wi-fi although you are staying there "all-included" they have another wi-fi network where you can connect anywhere. - They charge 1 euro for entering the spa for the flip-flops they provide. The amount of money is not a problem, but the thing is if you go to an all-inclusive hotel you don't want to carry coins and money, it ruins the whole experience.
December 2, 2015
눉the pools water could be a little bit warmer, the all inclusive also could be better as we had to pay for a cappuccino (why it wasn´t included in an all inclusive????)
눇beautiful hotel and room
November 3, 2015
눉Pool area was a little cramped and beds were all reserved very early.
눇Very helpful and friendly staff, nothing was too much trouble. Large choice of food to cater for everybody.
October 29, 2015
눉Maintenance issues, although minor, and fridge didnt work in the room
눇Perfect location, fab food, lovely staff and great facilities, couldn't ask for more on a family holiday
June 13, 2015
눉We weren't there for longer!
눇Staff incredibly helpful. Could not fault any of them, attentive to our needs. We arrived late at night and upon arrival the hotel had made up a fresh salad for us to eat. We thought this was a good touch and something we had not experienced before and gave a good impression. Food is very good, with a good varied choice at each meal. View from the sea view room was excellent - well worth the small additional cost. Brilliant location near to shops, bars and the beaches.
April 15, 2015
눉entertainment was one of the worst I have seen, nothing on at night not sure because wintre, they need to step up better acts on.
눇Over all Hotel great staff nice at front desk, bar etc, would go back again.
March 19, 2015
눇We never had any problems with this place, the alcohol was fine without the upgrade. Vegetarian option wasn't great but nothing to really moan about.
February 16, 2015
눉Reception staff in need of customer care training cheeky and rude except for male receptionist and Irish lady, sorry don't know their names. Cleanliness poorest ever experienced in any hotel, no hand sanitizers at restaurant, pool area cleaned once a week only, dustiest skirting boards and floors ever seen in a bedroom. Small problems which could be easily sorted and would improve hotel.
눇Excellent location Animation team of Ivan, Vanessa & Jose Restaurant and Bar staff Comfortable beds and pillows
February 1, 2015
눉Chef probably needs better lighting on carvery/grill to ensure meat cooked thoroughly
눇All staff work very hard and are noticeably friendly. Anne Marie and Stephanie helped with minor requests effectively on reception. The latter should be a model! All round good value with food, drink and comfortable bed.
January 18, 2015
눉The food was bland, we were all inclusive but eat out most nights. Not much variety.
눇The pool position in relation to winter sun and the hotel position in relation to the nightlife.
January 16, 2015
눉- Poor quality all inclusive drinks -> little alcohol and filled with ice - Extra charges for premium drinks - Extra charges for kettle, safe key - Lift quite small and had to sometimes wait a while
눇- Excellent friendly staff (especially restaurant, bar staff, entertainment team) - Great entertainment - Spotless room which was cleaned daily - Above average high quality buffet food
January 15, 2017
눉As always evening entertainment not great
눇The food selection was very good chefs had a passion for the work
January 9, 2017
눉Facility is quite old. CAPEX needed. No mini bar, no hot water etc.
눇Friendly staffs. Quality of food is not impressive.
December 24, 2016
눇Everything , hotel staff helpful and friendly
December 20, 2016
October 16, 2016
September 22, 2016
눉The distance to the beach is greater than 50 metres.
눇Staff were excellent.
July 5, 2016
눉Paying for wi-fi
눇Everyone was very helpful & friendly.
July 4, 2016
눉Food variety is good, but quality is not always at good standards.
눇They organize many activities for any age.
June 14, 2016
눇The food was excellent. Most comfiest beds i have ever slept in on holiday .
June 5, 2016
눉More sun lounges needed
눇Beds so comfy, staff are fab really lovely place to stay, no negatives at all!!!
June 4, 2016
눉The WiFi could have been a little better.
눇The entire hotel and all its entities where incredible especially the vip service.
June 4, 2016
눉First choice of room had no balcony but 1st class reception staff soon sorted that
눇Staff could not have been more helpful .
April 19, 2016
눇The location was great as were the staff, facilities and food.
April 12, 2016
눉Free parking would be nice, its 35 Euro a week.
눇Excellent location, Warm pools in Winter, Very friendly staff, Excellent value for money!
April 3, 2016
눉Food was poor quality
눇Location was very good but the standard of food was poor
March 3, 2016
눉A lot especially food quality and the so called snacks
눇Not a lot
February 23, 2016
눉Canteen atmosphere very busy and noisy
눇Food was good
February 4, 2016
눉Poor choice of food not up to much but other that that the hotel was great
눇Poor choice of food not up to much but other that that the hotel was great
January 24, 2016
눇Happy staff Great food
January 19, 2016
눇The front desk staff was outstanding. We had our family with our grandson, the facility was ideal for kids.
December 31, 2015
눉There could have been more entertainment for adults.
눇Location and the food.
December 18, 2015
눇Good hotel and great location.
December 15, 2015
눇The food was very good quality Rooms nice and clean beds made daily
October 15, 2015
눇Have stayed there for 4 years now never had a complaint.Great location,lovely food,lovely staff. Back again next year for more
March 31, 2015
눉Food was not good.
눇The staff were excellent
March 29, 2015
눉Having to pay fir wifi and decent drink Paid enough and they still wanted more
눇Staff nice and friendly
March 23, 2015
눇The choice of food throughout was excelent
March 9, 2015
March 8, 2015
눉Having to buy wifi
눇Good food, good location. Excellent hotel.
February 26, 2015
눉Paid Wifi is out of our time.
눇Staff, ambiance, closeness to everything. Excellent food: variety, quality, quantity.
February 5, 2015
눉Check in very slow, beds that drift apart in the night, they don't use proper double beds
눇Good food, nice staff, location.
January 11, 2015
눉Evening meal was never piping hot , we ate out most nights. Although the hotel is less than 10 years old it has dated quickly . Rooms are small compared with other hotels local , Maybe 3 star . I believe the weather at Tenerife to be lowering every new year , 22 degrees max .
눇Location is central which is good, The draught beer on AI was good . Pool area was also nicely set out.
January 1, 2015
눉Not a great selection for the drinks on all inclusive. Food was ok! We ate and drank out most of the time.
눇Great location right in the centre. We had a lovely sea view.
October 13, 2014
눉Sunlounger round the pool a problem as a big group had to be up early to get one ! Management should tip towels off that are not being used as people were putting them out then going away for hours !
눇The rooms were nice and clean and big enough the sea facing rooms were nicest and worth paying extra for
October 13, 2014
눉Not 'All Inclusive' Branded alcohol, Coffee & Crisps cost extra Bar free only till 11pm Iron 1 Euro per day Iron, Kettle, Towels, tv Remote all require deposit. Couldn't get a sunbed as people put towels out at 7am and didn't use them all day. Poor Entertainment
눇Very Helpful Staff Very Clean Good Location Modern Hotel
September 12, 2014
눉Food, especially jam and butter, had to buy our own. Animation team too small for a hotel of the size of La Nina. They only did a few activities during the day and evening entertainment consisted of bad comedy acts, parrot shows, Chinese acrobats, nothing very entertaining.
눇Location, friendly reception and bar and restaurant staff. Excellent bar staff who served very quickly and always remembered your drink. Good location short walk to bars, restaurants and beach and shops.
May 20, 2014
눉The life guard. He did not stop talking very loud to other staff rather then doing what he is employed to do because his mind is on other things.
눇A comfortable 4 star hotel. Good food all day and drinks. Majority of guests are british. Entertainment ok. Location is good.
April 27, 2014
눉Adloniant gyda'r nos yn ddiflas iawn. Adar a mwy o adar, a plant yn cael tynnu llun efo nhw. Y pwll dan do a'r spa ar gau- wrthi'n trin y lle.Mi fyddai wedi bod yn bosib mynd I ddefnyddio spa mewn gwesty cyfagos. Entertainment in the evening was no good, especially if you don't like birds such as eagles and parrots. The spa and indoor pool closed- building work in progress. We could, however,have used the spa in another hotel nearby.
눇Staff cyfeillgar. Pyllau nofio braf a bwyd da iawn ar y cyfan. Doedd y cinio yn y bar wrth y pwll ddim cystal, ond roedd yn bosib mynd I mewn i'r ystafell fwyta I gael cinio gwell a digon ohono.Ystafell wely braf gyda golygfa o'r mor. Cymysgedd o bobl o wahanol wledydd yn aros yno. Traeth bach a siopau a bariau yn agos. Staff, the pool and pool bar. Good food on the whole and large bedroom with sea view. People from various countries staying there. A small beach and bars and shops nearby.
March 8, 2014
눉Lunch & dinner not very good try to do too much choice instead of quality. Wifi only available in reception which was a pain
눇Very clean lovely rooms, great pool area no need to be up in middle of night to get sunbeds! Breakfast good
February 19, 2014
눉Food was average at best on an evening time so we ended up eating out which was ok has we knew the area, but also slightly disappointing when you've paid for all inclusive.
눇Cleanliness of all areas and the pool area.
February 16, 2014
눉Expensive for quality of food. On the last day, no clean tables and ran out of plates and mugs at breakfast. Not quite in the nice part of Adeje, 10 min walk to Fanabe.
눇Friendly staff, good with children and babies
Showing 1 - 75
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