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Avenida Mediterráneo, 13, 03503 Benidorm, Spain
22 March 2016
21 March 2016
눉The food was appalling, for instance, pigs trotters !!, turkey chops! (since when have turkey's had chops) garlic rabbit!! and fish fish fish for your evening meal, boiled red cabbage and a pan of frozen chips constantly on the fry. Very limited sweet trolley, even the salad didn't taste right, cheep brand food! We were half board and only got to have 1 evening meal and 2 breakfasts in my 6 day stay. The breakfast was a case of, this is what we have take it or leave it! who wants sausages like salami for breakfast, it was either beans or tomatoes, you didnt have a choice The dining area was small hot and crowded, reminded me of a pit canteen. The waiters were very sullen and not ONE looked as though they wanted to be there, came across as though everything was too much trouble, not a good morning, good evening.. nothing! I wasn't too well but needed something in my stomach, went to the dining area and was stopped taking a bread roll to my room by the very bossy "canteen" manager, bare in mind i was half board and had hardly eaten there! YET if your fit and well and going out for the day you could have a packed lunch! i reported this to reception, the gentleman was very helpful and could see i wasn't too good, he got me a bread roll and butter! If i wanted something of good quality, food wise i had no choice but to eat out. The bathroom walls in my room was still covered in dark dry grey plaster, hadn't been decorated, very dull, cold and uninviting. The bath tap wouldn't run on its own, you had to run both tap and shower at same time to fill the bath..i could go on but i wont bother! Dont be fooled by the beauty of this hotel from the outside and foyer, its beyond them lifts you have to see..
눇Reception staff, cleaning staff, location and the one single pillow on my bed!
21 March 2016
눉An older female receptionist not very friendly or helpfull when we first arrived at the hotel.
눇The younger members of staff very helpfull, organized a taxi and spoke to taxi driver on my behalf as i do not speak spanish.
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