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Avenida de las Palmeras, 12, 07181 Magaluf, Spain
15 August 2016
눉The air conditioning didn't work very well. Also there was a severe lack of kitchen utensils only a very small fridge. A hob and plates/cutlery would have been greatly appreciated.
눇Wifi was excellent throughout the hotel. Pools were beautiful and spotless.
13 August 2016
눉This is the worst hotel what I had ever seen. Our stay here was a nightmare!!! Please NoONE choose this hotel! First of all: the staff is really rude and unpolite. The place is oldfashioned and unsafety. We lost our money because our room door locker went wrong somehow and our money dissapeared. So our room was open all day long !!! They told us that the manager will contact us but it never happend! Nobody cared about our left money!! They tried to take away the breakfast opportunity from us. But we payed for it at the booking.com,so after a long argue they allowed what we already payed. And we can not sleep not even a minute because evey time somebody screams or listening very loud music or there was a party in the hotel - that kind of party when our pillow went vibrating. NEVER AGAIN! Worst hotel ever!
눇Nothing at all! This hotel ruined our vacation!
11 August 2016
눉The staff was rude The number of staff was not enough at all compared to the number of people we are now waiting since more then 45min to check-out (photo attached) Impossible to have a late check-out, not even until 12:00, you have to leave the room at 11 and that's it A girl from staff came that last day without nocking without ringing she just opened the door : ASHAMEFUL It's a Spanish 4 stars so not even a 2/3 stars in France No way to have bottles a water in the room even if you pay Good for 16-20 years old people, if you are not coming to party DONT COME HERE : impossible to sleep, it's always shouting everywhere and a lot of music until 5:00AM and it start again at 8:00AM even thought our room was on the other side of the hotel far from all bars and parties The staff and security didn't do anything to avoid noise Only young people from 16/20 sad that it wasn't mentioned when we booked
눇Food was good for price Location is great near to Palma Room was clean and quiet spacious
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