Gran Vía, 9, Madrid City Center, 28013 Madrid, Spain
#156 of 434 hotels in Madrid
Guests' ChoiceBased on 1427 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Mary
United States of AmericaElevators in the older section were a little quirky and slow.
Location of hotel and ambience. Also, the staff were very helpful.
Stayed in April 2024
Reviewed: April 17, 2024
Kb
United States of AmericaNo complaints! Room was quite small but offered everything we needed and was very comfortable. Perfect European setup.
Excellent location!! Small boutique hotel, charming interior & bar and amazing staff!!
Stayed in April 2024
Reviewed: April 15, 2024
Alberto
SpainNothing
Everything
Stayed in April 2024
Reviewed: April 12, 2024
Badih
LebanonCleanliness of rooms could be better
Stayed in April 2024
Reviewed: April 10, 2024
Hans
NorwayFor breakfast: The orange juice was not top quality. Missed a comfy chair in the room.
Superb egg cook. Very efficient and fast cleaning of breakfast tables. Never had to wait for a table. Room was well lit.
Stayed in April 2024
Reviewed: April 7, 2024
Steve
United KingdomSize of pool - very misleading restaurant staff inattentive
Location amazing Bar was nice
Stayed in April 2024
Reviewed: April 7, 2024
Terry
CanadaTried to book for a couple of days in April, but the price for the same basic room had more than doubled. Nice place, but not that nice.
Location was great. Easy walking distance to restaurants museums etc
Stayed in March 2024
Reviewed: April 4, 2024
Dror
IsraelHad a lovely weekend stay at the Catalonia Gran Via hotel. Loved the ground floor bar, it wasn't too expensive like many other hotels we were in the past. Jacuzzi room was phenomenal! enjoyed it very much!
Stayed in March 2024
Reviewed: April 4, 2024
Stan
United States of AmericaLocation, room.
Stayed in March 2024
Reviewed: April 3, 2024
Amine
LuxembourgThey didn't change the bedsheets during our stay. Also, the quilt does not go inside a lockable closed sheet. In-room coffee was not refilled automatically.
Premises and rooms' size are excellent. The rooms were spacy and comfortable. Lobby and service were great. Checkin and checkout were smooth.
Stayed in April 2024
Reviewed: March 26, 2024
Jane
United KingdomRoom on second floor was noisy - noise from bottle bank (?) being emptied late night early morning and noise from breakfast room below
Great location, friendly staff and good breakfast choice
Stayed in March 2024
Reviewed: March 22, 2024
Michele
United KingdomOne very minor issue was the lack of hangers provided for a week long stay, only seven hangers for two people.Didn’t detract from a wonderful stay though.
We booked the room with terrace and jacuzzi, was nice to have the outside space with the weather being so good. Beautiful rainfall shower, bed super comfy. Beautiful hotel right in the heart of Gran Via, pretty much everything we wanted to see was within walking distance.
Stayed in March 2024
Reviewed: March 21, 2024
Bacon
United KingdomThe place could do with more light in areas moving around the hotel The lifts we had to go up to the 7th floor were small and smelly
The rooms were very good The service and staff were pleasant too
Stayed in February 2024
Reviewed: March 20, 2024
Cormac
IrelandAbsolutely nothing
Room was so clean and maximised space. Beds were exceptionally comfortable and the shower was amazing. Staff were so attentive and welcoming from arrival to departure. It is in a prime walking location to all tourist attractions, restaurants and bars. Close proximity to public transport routes also
Stayed in March 2024
Reviewed: March 14, 2024
Preeti
IndiaExpensive !
Location was great. Room was clean and bathrooms well maintained. Reception staff was very helpful.
Stayed in March 2024
Reviewed: March 10, 2024
Anet
United States of AmericaEverything
Stayed in March 2024
Reviewed: March 6, 2024
Emely
SpainNothing
Clean Good Staff and Near In the Center
Stayed in February 2024
Reviewed: March 3, 2024
Khalifa
United Arab EmiratesNothing at all
Location / modern design of rooms / cleanliness / staff
Stayed in March 2024
Reviewed: March 2, 2024
Abrar
KuwaitThe value of money and need to be more quick in check in
Very good hotel
Stayed in February 2024
Reviewed: February 28, 2024
Denusha
Swedenwe liked everything
perfect location. Breakfast was nice
Stayed in February 2024
Reviewed: February 28, 2024
Mazen
Saudi ArabiaNothing
Excellent location. Gran Via is a lively and happy street. The room is clean and the furniture is new. I recommend this hotel to all tourists.
Stayed in December 2023
Reviewed: February 25, 2024
Eng
KuwaitRenovation noise and sweage smell when the ac is one
Location
Stayed in February 2024
Reviewed: February 24, 2024
Julio
MozambiqueBloved restaurant need improvement. I expected more than I found.
Room, bed, location are fantastic
Stayed in February 2024
Reviewed: February 23, 2024
Michael
United KingdomN/A
Absolutely fantastic location
Stayed in February 2024
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