Atocha, 36, Madrid City Center, 28012 Madrid, Spain
#38 of 434 hotels in Madrid
Guests' ChoiceBased on 1070 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.3
Value for money
8.6
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Daniela
ItalyBeautiful central hotel, walking distance from most museums like El Prado and Reina Sofia, lots of restaurants to choose from.
Stayed in April 2024
Reviewed: April 11, 2024
Adam
United KingdomLittle touch to give us prosecco for birthday
Stayed in March 2024
Reviewed: April 6, 2024
Catherine
United KingdomIf I had to pick anything, I would have liked more coffee and milk in the room. 1 drink each per day was not enough for us - there was a good selection of tea but not enough milk (even if we had wanted to drink tea). I’m sure if we’d asked, they would have provided more.
Location was perfect - very central, with easy access to all areas of the City. Even though we were in the City, the room was well insulated from the noise and we didn’t hear anything at night - it was very comfortable and a great nights sleep. The breakfast was very well presented and a really good selection. The team were very welcoming and helpful.
Stayed in April 2024
Reviewed: April 5, 2024
Gerdina
United States of AmericaThe airco was limited . We were a bit warm at night .
Clean comfy beds and near atocha station
Stayed in April 2024
Reviewed: April 3, 2024
Vitor
PortugalThe staff is amazing, very kind and dedicated to help the customer.
Stayed in April 2024
Reviewed: April 2, 2024
Christina
United KingdomThe gym has very little space - too much equipment is in the room for its size. It also would have been nice to have airconditioning in the room.
The room was in great condition and there was superb soundproofing so we heard nothing from the nearby streets. The highlight of our stay was the breakfast, with a very wide range of food on offer and all very high quality.
Stayed in March 2024
Reviewed: April 2, 2024
Judith
United KingdomNothing
Perfect location between Plaza Mayor and Prado museum. Lots of great tapas restaurants and bars nearby.
Stayed in March 2024
Reviewed: March 29, 2024
Lesley
AustraliaLocation was good. Walking distance to metro, markets, restaurants and palace. Train station walkable from the hotel with luggage as downhill. Room was well sound proofed.
Stayed in March 2024
Reviewed: March 28, 2024
Serina
AustraliaI thought the breakfast was overpriced but the location was amazing the bar staff friendly and the facilities were great
Stayed in March 2024
Reviewed: March 25, 2024
Haiqing
United States of AmericaNone.
The location was great. The breakfast was superior.
Stayed in February 2024
Reviewed: March 16, 2024
Arnaldo
BrazilNothing to complain.
An almost perfect stay.
Stayed in March 2024
Reviewed: March 16, 2024
Margarita
United States of AmericaI liked everything. I would stay at the hotel in my next trip.
The location was perfect. The room and breakfast was better than expected.
Stayed in February 2024
Reviewed: March 13, 2024
Sylvia
United KingdomWe struggled to get to grips with the T.V., but worked it out in the end. Apart from this, nothing to complain about
Location was perfect, close to Metro and train station. Several good cafes and restaurants around and not far from major museums. Most things are in easy walking distance. All very good.
Stayed in February 2024
Reviewed: March 11, 2024
Karim
Algeriashort stay.
I am truly impressed by the exceptional service and outstanding facilities at your hotel. The location is absolutely perfect, providing easy access to local attractions while offering a peaceful retreat. The rooms are beautifully designed. Thank you for providing such a wonderful experience. Your hotel truly stands out as a premier destination. I would like to extend my heartfelt thanks to JORGE and VERONICA at your hotel. Their exceptional service and their efforts reflect the high standards of your hotel, and I am grateful for their outstanding hospitality.
Stayed in March 2024
Reviewed: March 10, 2024
Abdelfattah
EgyptNon at all
Marvelous hotel, perfect location, ultraclean, great staff, awesome breakfast prepared with care and passion It is everything you need in a hotel
Stayed in March 2024
Reviewed: March 8, 2024
Carlos
United States of AmericaI really cannot think of anything that could be improved. It definitely exceeded my expectations.
Great value for money! The hotel is located within walking distance of major attractions and restaurants. The room and bathroom were impeccable, and the staff was friendly.
Stayed in March 2024
Reviewed: March 6, 2024
Rida
United KingdomReception staff could be friendlier as we didn’t receive much help with extending our stay directly and instead were told to just check the website and that they are unable to confirm if rooms are available etc. and breakfast price was €21/pp which we decided to skip as several independent cafes available next door to the hotel
Perfect location located a short distance by walk to the main station, the main museums, main plazas, main food outlets everything was easy to access by foot did not need to use taxis/public transport, room was very spacious, fridge and desk provided, double balcony was also great, slippers/robes/toiletries provided. Location was so fantastic we decided to extend our stay by 4 nights on their direct website
Stayed in February 2024
Reviewed: March 2, 2024
Andrés
Costa Ricabreakfast
Stayed in January 2024
Reviewed: March 1, 2024
Michele
United States of AmericaPerfect location for exploring the city! Hotel is very clean, room was quiet for sleeping.
Stayed in March 2024
Reviewed: February 27, 2024
Cindy
United States of AmericaNothing
The breakfast includes various foods to choose
Stayed in February 2024
Reviewed: February 26, 2024
Shimon
IsraelGreat location Amazing breakfast
Stayed in February 2024
Reviewed: February 26, 2024
Donna
United KingdomThe suite was facing the street and too noisy during the night. All through the night - street cleaning, emptying bins, traffic, people etc.
Good location.
Stayed in February 2024
Reviewed: February 26, 2024
Nery
United States of AmericaBecause the mattress cover was made of synthetic, type of nylon, I could not tell if it was clean. It did not have the texture and clean odor that cotton has.
Stayed in February 2024
Reviewed: February 15, 2024
David
AustraliaGreat location near the centre of Madrid and close to a range of restaurants and bars. The room was clean and very confortable. The reception staff were very helpful.
Stayed in February 2024
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