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Pelayo, 1, Eixample, 08001 Barcelona, Spain
21 April 2016
20 April 2016
눉My girlfriend and I stayed here for four nights and 5 days. We stayed in the mini room as this was the only room available. The staff were very friendly but their costs were high. When we arrived there were many repairs being done on the first floor. There was dust everywhere. There were signs for noting this but this should have been mentioned when making the booking. (Renovations were done due to a new owner of the hotel who wanted new changes) The air conditioner also did not work on the first night and the same with the fridge. The fridge was changed the next day but took the next 24 hours to get mildly cold and the air conditioner didn't work till the following afternoon when I complained and asked them to turn it on high (which before they had given me a tool to open the window but the streets were too noisy and the window didn't open conveniently.) Which they did. It was really cool the next couple days. Also the TV was "flat screen" but its a 20' screen. Need binoculars to see whats on.and its also in a position thats right in the top corner....should have a mobile stand so it can be moved.... I asked if I could have a late check out as I had work to do online (By the way the internet speed is really good,however you have to sit by the door) but if I wanted to check out at 2pm they said it was an extra 25 euros and any time between 3-5pm would be 35 euros. I needed to check out at 3pm which they said we could. However when I paid my bill it was 45 euros including the city tax which when I previously asked them how much it would cost they only said 35 euros. This pissed me off a bit as the room was already over 500 Euros for the 4 days and then they overcharged me for a late check out. Anywhere else in the world..and even Shanghai China might I add you can check out till 2pm for free and with an exception you can stay a little longer. I would not recommend this hotel as it is a bit of a ripoff.
눇The staff were friendly and tried their best to help but this should be a given in any stay of a hotel, hostel or sofa...
21 April 2016
눉the windows cannot be opened
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