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Avenida del Castillo, s/n, 35610 Caleta De Fuste, Spain
19 September 2015
15 September 2015
눉Although only a small downside, the Wifi is not great you can only use it whilst standing in reception.
눇The hotel was very clean and with such a large complex really good value for money. The staff where friendly and helpful and the facilities where great with a good selection of pools.
18 September 2015
눉Unfortunately the location of our room was facing out to one of the restaurant / bars and the noise was very loud until quite late and with 2 young children it wasn't ideal. We found the staff ok, but sometimes very abrupt and almost rude. Even though we tried to check in early, we were told to come back at 1:30pm (check in was 3pm) to see if they had a room. That was fine. However When we came back we were then told to come back at 2:30pm. When we came back we were left waiting in the hotel lobby with a 3 year old and a 6month old baby until 4:30pm for our room. For some reason we had been 'upgraded' to club premium free of charge but we were also given a 2st floor apartment even though we booked a bungalow. When I explained we had 2 young children and getting up and down stairs with a buggy etc could be difficult, we were just told that they were fully booked and there was nothing else available. Not a great start to our stay.
눇The whole complex is is a great location covering a good section of the area beside the beachfront. The variety of swimming pools and restaurants/ bars and activities on the complex is very good. Our room had Aircon which was very nice. The maid service was very good.
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