Standard rooms have noise issues - avoid the side rooms on the right (when facing beach) aircon plant room and vents are very loud. Also avoid any rooms near the lifts - slept very poorly.

Great staff, excellent location short cab ride to Playa del Ingles. Food was better than expected. Lots of facilities. Good gym.

Stayed in August 2023

The beach was a disappointment - not much to do

Nice hotel with sea view. Great garden. Warm pool. A lot of things to do in the hotel - minigolf, pingpong, shooting, petang etc.

Stayed in June 2023

Building work going on next door. Don’t request a side view room if you want a quiet room as you will be overlooking the air conditioning units and service area.

great location and very quiet. The food and service was excellent. we really liked the tagging arrangement of the sun beds which takes away the towels on sun beds first thing in the morning! A great idea!

Stayed in February 2023

Restaurant drinks were extra for half board, and overpriced. The room key cards were cancelled before the 11am time limit so we had to go down to reception arrange for retrieval of our already packed luggage. The sunbeds are allocated to avoid disagreements; the available beds were in the shade for much of the day.

There was a varied selection at breakfast and everything was fresh. The dinners were good too. The pool area and garden are nicely kept. The Spa was well presented and well run.

Stayed in February 2023

Some staff not so friendly felt like you were incrementing. Alot of favouritism towards the German guests which was around 80%. If you like having fun and laugh alot be prepared for the looks or stares.

Location is great with direct access to the beach. Pool area is lovely and the sunbed system is a very good idea. Pool is heated during the winter months. Spa ar ea is fantastic and the circuit is brilliant many other hotels would charge but its all included as an all inclusive guest. Food was very good especially in the pool bar, the hot stone steak was excellent. Gala dinner on Christmas day was exceptional so much choice. The staff that serve the outdoor area of the restaurant were also brilliant, extremely attentive. We had the suite with jacuzzi which was just amazing so worth paying for the upgrade.

Stayed in December 2022

the evening buffet food

the stunning scenery

Stayed in December 2022

Servicing of coffee machines at breakfast (refilling with beans etc) Allocation of sun bed system

Food excellent; bar service also very good

Stayed in March 2022

Water in SPA facilities too cold for my taste Tennis court surface needs redone Tennis racquets and balls were in pretty poor condition. If you have a court it's worth investing 100 euros in two basic racquets and redo the strings every 2-3 months. Also, balls need changing at least 2-3 weeks. More veggie and vegan main dishes in the restaurant, it's almost 2022 and more and more have these preferences.

Spa facilities Restaurants Sea view Activities

Stayed in November 2021

The choice of drinks was very restricted. Mainly beer. They only had one very poor beer at the bar with no bottled beers (even spanish ones)

The Spa was excellent

Stayed in November 2021

Safety deposit was mentioned as included in the room equipment but finally extra charge per day was asked to be able to use it. In half board dinner no any drink, even plain water is included.

Locality is great, room view nice, breakfast very rich and good

Stayed in July 2021

Nothing

Location Swimming pools Food Excellent Spa Excellent gym with -nice mixture of machines and dumbbells for guys and girls ( adequate poundage so you can have a good workout) plus nice selection of benches) to top it off they provide towels and water too so you don’t dehydrate. Nearly forgot- excellent helpful staff!

Stayed in November 2023

Excellent hotel Adults only . Comfortable rooms and superb food .

Stayed in September 2022

There was a huge construction site just next to the hotel, which means there was not one quiet minute starting from 8am. We have not been informed previous to our stay about that. The food other than the breakfast was not really good in quality which is a shame for an all inclusive hotel. Overall our stay was okay but we’d definitely not come back as all inclusive is not at all our thing.

The breakfast was very rich with a lot of options. The location was great since it was directly by the beach and close to everything you need. The staff was friendly overall and very helpful.

Stayed in July 2022

everything

Stayed in May 2022

N/A

Location, staff , food and facilities.

Stayed in May 2022

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in December 2021

There are no comments available for this review

Stayed in November 2021

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in April 2022