Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Catalonia hotel reviews
  4. Barcelona hotel reviews
  5. Reviews of Exe Cristal Palace

Reviews of Exe Cristal Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Diputació, 257, Eixample, 08007 Barcelona, Spain

#490 of 582 hotels in Barcelona

Guests' Choice

Review Score

Based on 827 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.3

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 23, 2024

    7.0
    Hard beds, hard pillows, hard towels, but great location, friendly staff and decent breakfast
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Terrace
    • Stayed 4 nights

    Very hard beds, hard pillows, hard towels. Because sleeping was so uncomfortable, I couldn't wait to leave for my next destination. The pillows gave me a headache, as they felt more like bricks, and the bed was so hard that my derriere, hips and back hurt and I couldn't get comfortable all night. I woke up like having been through the meat grinder. The towels are thin and hard - it's not that expensive to get fluffy towels, and it adds so much comfort. Towels is what people notice. It shouldn't feel like rubbing your face with sandpaper. The floor wasn't cleaned to my standards, and the bidet had urine stain and someone's pubic hair in it. The shower had black mould, which is a fairly easy fix.

    Friendly staff, good breakfast, decent room, excellent location. Room was quiet, on 8th floor. I booked the hotel because of the price and found to my surprise that it had the best location in all of Barcelona, as the metro station that is 2 min away gets you to all important sights. There are 3 lines crossing at that station, and that's all you need. Even food and shopping is nearby and all around.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Location is perfect!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room on the first floor very very noisy. First time this level, never again. I would ask to avoid next time. Little light, from experience I know wall light was missing and it was too dark. Normally it's ok. Beds are a bit hard, for my liking, but you get used to it. Also, the other plusses outweigh a slightly hard matrass.

    Location is fantastic, shops, restaurants nearby..This is my reason for coming back to this hotel for 10 years in a row. Nice size room and clean. Breakfast: usually we go outside, but this time included. Good variation of savoury, sweet, fruit, regional choices. I would rate it normally 8.5-9 but reviewing this time specifically it did not meet my expectation.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Location with a view
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    AC was week for our room! One English tv station😟

    Location was excellent, bed was comfortable, and the room was spacious!

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Nice quiet 4 star hotel in a great central location.
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A extra chair in the room would be handy for couples staying. Also a few more coat hangers in the cupboard would be appreciated.

    Location is excellent. Centrally located within 30 minutes walk from all the main city attractions, including LA Rambla, Sagrada Familia and other Gaudi buildings. There are literally dozens of restaurants and bars within a block or two from the hotel. Our room was very quiet and of a reasonable size. The breakfast spread in the restaurant is excellent with lots of choices.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    Air conditioning in the room not only in the summer. However they tried to help

    Location Breakfast Staff

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Basic Double Room
    • Stayed 5 nights

    no kettle for tea or coffee, room is not sound proof.

    location is accessible to major activities in the city

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    A great base to explore Barcelona
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The room didn't appear to have regular amenities like a kettle or tea making facilities

    I came over to participate in the Barcelona Marathon and the hotel was a short walk from the start line. Aside from the marathon start line, the hotel is in a fantastic location and a great base to explore Barcelona. The room while small, was more than suitable for a solo traveler or someone travelling on a tighter budget. Finally, the staff were all very welcoming and helpful!

    Stayed in March 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    No tea or coffee machine I’m the room. Limited space between the end of the bed and the wall. Made passing the bed difficult.

    Good location. Great breakfast

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel needs updated.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Great location. There are many shops and restaurants all around. Nice to have a coffee shop adjacent to you he hotel.
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No coffee maker in room.

    Great location.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The room is just okay. Not bad, not amazing.

    Breakfast was good and it's near my office.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Location is excellent, room is decent enough
    • Leisure trip
    • Group
    • Basic Double Room
    • Stayed 7 nights

    Our room was pretty dim as the window faces a wall and there weren't many lights in the room. Soundproofing wasnt great as you can hear people in the hallways and sometimes in the rooms next door, and the sounds of water pipes(?) from other rooms

    location was excellent, there are direct trains to the airport and attractions just a few minutes away. Room was comfortable and facilities worked well

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 4 nights

    Small improvements can be made. We didn't have a hair dryer, they gave us only on request, very small glasses in the room if you wanted to drink a wine on the terrace, you didn't have to. They didn't have a spoon or an ashtray on the terrace.

    Great location, nice room

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Super week-end
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Son emplacement exceptionnel

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Couple of nights in Barcelona
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Ok, I took a single room, but it's really terribly small, cramped. The view from the room is terrible, if you open the window you see a pile of bird excrement, the pigeons wake you up in the morning, and if not them then the noise from the hotel corridors. Someone should take care of that. The walls are very thin, you can hear everything, when you close the door to the room, even gently, you can't help but slam it because it gets stuck. I praised the breakfast, but another room should be opened because it is so crowded. There is no bar at reception...

    The location is excellent, right next to La Ramble. Close to the metro. Good breakfast.

    Stayed in January 2024

  • Reviewed: March 17, 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very thin walls, you can hear what other people talking in the next room. Also the shower head was broken :(

    Great location and very big comfortable bed :)

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing to add.

    The staff were super friendly and polite, the breakfast was always great. Cleanliness is a huge plus.

    Stayed in February 2024

  • Reviewed: March 11, 2024

    9.0
    Barcelona Marathon
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, it was all fab!

    The front of house lady was superb on my 1st day. I was a little stressed due to the flight and travel to the hotel but she was phenomenally helpful and calm. Was doing the Marathon and it was a superb location for that and all the other activities I did.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Good
    • Travelers with friends
    • Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    there was no coffee/tea in the room, accordingly, neither a kettle nor a glass, we bought water, the staff was normal

    The location of the hotel is super

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location

    Stayed in January 2024

  • Reviewed: February 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    Location was good - not so noice, but in the city center.

    Stayed in December 2023

  • Reviewed: February 8, 2024

    8.0
    We would choose it again just to be in this location and save money.
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The mattress was not very comfortable and the walls were thin. Only one of the two elevators was functioning.

    The location was worth it. Our room was also clean and kept clean throughout our stay. The desk team also were very helpful.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff are very nice

    Location

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's hard to make a solid case for the current 4 stars, not sure how that works.

    Great location, really superb. Room was super clean. Decent price

    Stayed in February 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: