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Gobernador 1, 28200 San Lorenzo de El Escorial, Spain
May 16, 2016
May 1, 2016
눉Having been forced to give us the superior room we had paid for the receptionist took her revenge in front of a third party when we had paid the bill and were leaving. In her insulting "farewell speech" in Spanish language she also used the swearword "Joder". We have met with this attempt to downgrade more than once. At home you carefully select a room according to your needs via the Booking.com homepage. When you arrive they sometimes give you a standard room instead of the ordered superior one at a higher price. Frequently you have to put up a fight to get at the correct room at the higher price mentioned in your document.
April 23, 2016
눉The beds were a bit soft by European standards, our room had very dark panelling and a dark wood floor combined with much too little natural or electric lighting, a half hour plus walk uphill from the train station so take a taxi if you have much luggage for 10 Euros including tip
눇Room was a good size, excellent location near the palace, staff were very outgoing, WiFi was good
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