Avenida Juan Carlos I, 48, 03710 Calpe, Spain
#9 of 17 hotels in Calpe
Guests' ChoiceBased on 219 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
8.0
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 23, 2024
Linda
SpainFor me the bed was too hard!
Everything except the one point below ...
Stayed in March 2024
Reviewed: February 21, 2024
Lourdes
SwitzerlandClean and very nice place. Staff are great
Stayed in February 2024
Reviewed: February 3, 2024
Fitzgerald
IrelandWe ate one evening meal in the buffet. We found it of poor standard. In addition, we were required to pay over €30 each for one hour to use the Spa exclusive of treatments. This was disappointing. We would not have been surprised by a charge but this was excessive.
We stayed room only so we didn't try breakfast
Stayed in January 2024
Reviewed: December 27, 2023
Mark
United KingdomAll good except we had a horrible stain on our duvet but the housekeepers changed it immediately 👍 no hot drink facility in room- we brought our own kettle!
Great location, friendly professional staff, lovely room. Also big thanks to Spa team, Kike, Carlos and Kelly who were excellent.
Stayed in December 2023
Reviewed: November 28, 2023
Patricia
IrelandBed, especially pillows uncomfortable. Very limited snacks or bar food available in evening ( from 6pm most items i wanted had 'run out' Was told by email spa would be open earlier in week and it was not. Also spa much too expensive and this would put me of staying again.
Friendly staff. Well maintained. Good pool
Stayed in November 2023
Reviewed: November 25, 2023
Mbola
BelgiumThe matrass was a bit hard for our taste.
We've had the chance to have a room wotv à sea view. The breakfast buffet was good with a large variety of food. The staff was kind and helpful.
Stayed in November 2023
Reviewed: November 19, 2023
Ticky
France-I just thought there could be several price options at the restaurant instead of a general flat fee. For example a price option for vegetarians or without dessert, etc. But I was told the restaurant is managed independently from the hotel. Anyway, not a problem as there are several restaurants 3-5mn walk from the hotel
-great value for money -very helpful and smiling staff (helped me get transportation early morning back to the airport) -many options available at the hotel restaurant -large room and confortable bed (mine with fantastic sea view from the balcony) -big bathroom and a lot of space for the clothes and suitcases -the fact that there is a swimming pool even though I didn't use it -supermarkets very close by
Stayed in October 2023
Reviewed: November 13, 2023
Michie
SpainThe first night, we had a light blanket/cover on the bed, but the next day, it was removed as well as the bathroom floor mat and not just in our room. The bath towels weren't changed either. These weren't really issues, just more attention to detail.
The hotel is situated very close to the beach, supermarkets and bars and restaurants. The rooms are very spacious with a wonderful balcony with stunning views. Check-in was easy and the staff were very friendly. We would recommend this hotel and 100% stay again
Stayed in November 2023
Reviewed: November 8, 2023
Scott
SpainThe selection of food at the evening meal could have been more varied. Queuing for entrance to dining room. A conference delegation had early entry to dining.
The hotel was very nicely laid,out with plenty of places to sit and relax.
Stayed in November 2023
Reviewed: October 14, 2023
Jit
United KingdomThis was very good but comfortable.. spa was very expensive very dissipate pointed
Stayed in October 2023
Reviewed: October 6, 2023
James
United KingdomStaff were very helpful and pleasant especially Mario from the lobby cafe and Sylvia from reception
Stayed in October 2023
Reviewed: August 14, 2023
Justine
United KingdomIf I wanted to be really picky, the bathrooms could do with a deep clean around the shower glass and skirting area. And a few more umbrellas around the pool, but thats it!
Reception staff were extremley professional and friendly. Rooms were avalable before check in which helped. All our requestes had been taken on board which was really accomadating of the hotel. Poolside coffee and snack bar was excellent and so easy to have something through the day. Pool activities were fab and the staff got everyone involved, it had been very thought out as the entertainment became quite at lunchtime so nice and peaceful, even though the pools are not big, it was never a problem as some guests went to the beach. Enough beds and the lifeguard was very pro active with removing any towels that had been left, but it wasnt a big probem. I have to say a shout out to the pool maintenance team, I used to lay by the pool early and it was so good to see how much work went into keepng the pools clean before you got to swim in them. Spa was amazing and took my 15 year old son, he and my husband also had a massage which they thought was very good. I had never stayed before at the hotel but I would definately fo back. It has a great location on the quiter side of Calpe with some really great restaurants. We used the train to go to Old Calpe and also got a cab there one night from the hotel to go to a restaurant. We only had breakfast once at the hotel on the day we were leaving and one night for dinner both a buffet style. Nothing amazing in cuisine but the teenagers were happy and a variety of things, wouldnt eat there more than we had to as we like eating out.
Stayed in August 2023
Reviewed: August 12, 2023
Minou
SwitzerlandThe pools. It is almost impossible to swim during the day as children are jumping all over., using huge float in relatively small swimming pools. Maybe one pool should be reserved for swimming and the other two for playing, jumping and playing ball. I feel it is better for families than couples or adults travelling alone to relax. The quality of food is not good .
Breakfast : good varieties , quality so , so.. However, lines-up at each station . To get in , to get a fresh juice, a coffee, toast bread or take ham , ... I ended up having only taking things were I did not need to wait. Room : I was in a room overseeing the theatre. It was so noisy with a show they were doing. I was there to relax and ended up not sleeping well. The gentleman at the reception was kind enough to change my room in a very quiet side. That was great. however, there was mold in the washroom and very old and not in good condition. There was note beside the elevator apologizing for it as they were going to change them. In the meantime, could not use it.
Stayed in August 2023
Reviewed: August 6, 2023
Rodney
United KingdomVery poor internet: Complex 2-stage log-on process, frequent dropouts, frequent requests to login again, very slow (when working) at 1.5 mbs ie. mobile data much faster = unusable and unacceptable for 2023. Restaurants can become overloaded in the morning and evening peaks = queues. Parking at 14 euros per night should be free at the prices charged for board. Insufficient lift capacity results in queues at busier times.
Large hotel with wide range of activities available throughout the day. We especially enjoyed the evening shows. Good breakfast and dinner buffets with wide choice of good quality dishes. Very good location some 250m from a very pleasant beach. Good swimming pools. Excellent spa with wide range of different stations: one of the most extensive and well-presented spas we have been in. Quite large rooms with big terrace.
Stayed in August 2023
Reviewed: June 14, 2023
Sandi
SloveniaVery slow elavaters, food an room nothing special.
nice reception, good location close to beach
Stayed in June 2023
Reviewed: May 25, 2023
Marleen
Netherlandsno children animation team this season
friendly
Stayed in May 2023
Reviewed: April 20, 2023
William
United Kingdomno food/snacks at the bar except with 30 minute wait. no water or any other refreshments in the room.
clean and modern
Stayed in April 2023
Reviewed: April 16, 2023
Lauren
United KingdomSometimes needed more bar staff
Facilities were fab, staff were lovely
Stayed in April 2023
Reviewed: April 13, 2023
Gavin
United Kingdomroom to small for family of four. wasn’t allowed in the jacuzzis and indoor swimming as with a 3 year old.
great location,friendly staff.
Stayed in April 2023
Reviewed: February 17, 2023
Jon
United Kingdomgood value
Stayed in February 2023
Reviewed: December 27, 2022
Fiona
Irelandstaff in bar on reception found it hard to understand English and service very slow
location and entertainment
Stayed in October 2022
Reviewed: December 18, 2022
Andy
United KingdomNo tea/coffee making facilities in the room. No general information in the room about facilities etc. The main disappointment was to find that the use of the spa facilities, heavily featured in the images on Booking.com, were not included in our booking. in order to use them it would have been an additional €24 each per day. The car parking was also an additional €14 per day. So the two night stay proved a lot more costly than we envisaged.
very modern, clean and great location. Excellent breakfast.
Stayed in December 2022
Reviewed: December 11, 2022
Rita
Spaincouldn’t find any fault
very nice
Stayed in December 2022
Reviewed: December 8, 2022
Pilar
SpainSpa y buffet
Stayed in December 2022
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