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Armas, 7, 45001 Toledo, Spain
7 April 2016
눇Great location to explore everywhere, modern facility, very clean. wifi is good. Price is reasonable with so much to offer. Staff speak English well, check in and out efficiently. Helped reset the in-room safe box.
7 April 2016
눉Be careful, they charged us the whole booking when we booked even though they weren't supposed to do that(was a free cancellation deal), then returned way less money than the amount charged. We talked to booking.com and they said that it was "pre-authorisation" but it wasn't, we talked to the hotel and the hotel agreed they made a mistake and they took off the money from the final payment on the check out. We were lucky that my wife had instant notifications for every single time there was money in or out from the account, otherwise we'd pay a lot more. To top the stay, the first morning we had no hot water, we called and waited for it to be fixed for more than half an hour(they said around 15 min) so my wife ended up having a cold shower. No kettle and no sleepers so bring ur own.
눇Very centric. They guaranteed a double bed upon email which for us was important when many other hotels don'T. Bed was comfortable and the girls in the Front Desk friendly and as helpful as they could.
19 February 2016
눉The sound-proof effect of the room is not so good.
눇Excellent location and close to the town center. The room rate is also reasonable.
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